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Woman complained to manager about DD

680 replies

Bearaque · 05/07/2024 21:40

So my DD works at McDonalds whilst she’s at sixth form and today she’s come home upset. She was working at the window, handing out the food.

This woman made a complaint to the manager that DD didn’t say a single word to her or look at her when she passing her the drink and food and that she was too busy talking to her friend. Complained to manager who had words with them both.

DD said this was true but at the end of the day it’s McDonald’s, it’s full of teenagers, as long as you get your food quickly does it even matter what the service is like?!

OP posts:
Feelingmentallyunsettled · 05/07/2024 21:46

Your DD sounds extremely rude.
Even if the woman wasn't a customer she deserves basic manners being shown to her at the very least and it sounds as though she didn't even receive these.
And as a paying customer she deserves customer service.
Being a teenager isn't a free pass for behaving in a rude manner towards people.

Bcdfghjk · 05/07/2024 21:45

It is the height of rudeness to carry on conversations while serving customers. I really hate when this happens- good on the woman for complaining.

Spinet · 05/07/2024 21:45

Sounds really annoying. Perfect experience of annoying things. You don't have to solve this for her.

RatHole · 05/07/2024 21:44

Full of teenagers who will hopefully learn how to be decent employees.
How else does she expect to learn?
Ridiculous of her to be upset. Learn from it and move on.

HAF1119 · 05/07/2024 21:43

Hopefully with the manager having a word she will learn not to act like that with customers again. Better to have the lesson in a job she's not that keen on than one she really wants long term!

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