to make complaint about ticket inspector who detained child and took their phone?

Apologies for not reading the full thread but are you sure the fine is even valid?

My friend got stopped once when he was 16 for using a child’s ticket and they called his mum . They explained she would need to provide her details because he was a minor so she had to pay his fine. She told them either he was an adult as per his infarction of not using an adult ticket when he should have done and they should fine him or he was a child and they should let him go as they had no right to detain him. This was a while ago but they let him go.

Please don’t let this nasty pasty get away with this. I bet he got a total power trip out of it.

Creep on a power trip, I doubt he would have done the same to an adult. I would definitely report him

Report to Rail Ombudsman?
It does sound entirely inappropriate.
I’ve had a few run ins with horrible ticket inspectors that have unsettled me as an assertive 50 yr old.
eg bought day return ticket (requires change of train at B) Get on train then they announce no connection train at B as no driver. So annoying as could have got bus instead if they had announced before boarding but I’m now part way. So I get off at B and go to walk outside to wait for a lift. Ticket inspector stops me as my ticket is to W not B (I have a more expensive ticket so what does it matter) I’m stood there arguing I’ve only got off at B as they have just announced there’s no train to W. Eventually lets me go.
Coming back from a big city knackered after a concert. Arrive at station train I’m booked on cancelled, no staff anywhere. Get on next train to destination. Told rudely I have wrong ticket and need to buy another. Waits until I show disability rail card on phone then sneers you can’t use on train. So rude and unnecessary - I have a ticket, train was cancelled you can clearly see I’m not fare dodging. I might report that one as it’s recent and is clearly still bugging me.

Well know soon because op drove over there this morning.

None of us were there. It might be as OP's dd said - he detained her against her will, took her phone without consent and then scrolled through it.

Or he might have legitimately stopped a fare dodger, treated her as if she was 16+, and then looked at the app she opened and showed him to prove she was 15, following which he issued a £50 fine and sent her on her way.

People outraged at the fine - it's meant to be a deterrent. If being caught short faring or fare dodging meant you just had to pay the fare then everyone would risk it.

Op's dd might be genuine but he sees hundreds who aren't and how can he tell the difference? There are websites dedicated to helping people to dodge fares or wriggle out of fines and prosecutions.

I think his not allowing the child, a minor, to seek help from her mother is extremely sinister.

The biggest robbers are the train companies. The level of fares, parking on top. Crap service.

They advise lots of things.

If they can’t prove someone is over 16 they aren’t going to get fined. My experience with dd and her friends is that they always just accept what they are told. The only one I’ve ever heard challenged was travelling with a group of friends without tickets. But they still accepted what she told them.

Ticket inspectors can’t really ‘detain’ you anyway, they can’t wrestle you to the ground if you jump the barrier and if you are on a train, they ask for your ticket and you don’t have one but get off ar the next station that has no barrier there’s nowt they can do. (I overheard a couple talking about it on a train once) Oh and if you pretend to be asleep on the train they can’t shake you awake.

I’m not advocating fare dodging, never done it myself and dd will have 16/17 card as soon as she is but I have provided advice to people who haven’t been able to afford the ridiculous amounts they have suddenly demanded. I have over the years had a couple of genuine lost ticket scenarios that were treated entirely differently by two TIs.

This is a ridiculous case - 50 quid for 30p Wtaf.

Basically travelling on a train you are by some of them treated like a criminal till you prove otherwise.

Report this man immediately.

Would you? Or would you have assumed cheeky teenage fare dodger?

No it absolutely doesn’t.

Yes and then they could appeal it. That is all that should have happened in this instance . No reason for inspector to go snooping in the phone.

So? They can “suggest” anything they like. It doesn’t means you are compelled to follow their suggestion, nor does it mean they have any rights to demand you prove your age.

How did it go when you drove over there today op?

Someone enjoyed their moment of power over these kids a bit much. Definitely report and complain. I'd have put it on their social media accounts as generally that gets their attention and they respond pronto.

If I were there, I would have intervened as an adult female to make sure they were safe and being treated correctly. At the least stayed with them to make sure they were ok. Terrible no-one did.
Yes, complain OP. No way should he have hung up on you.

What an ugly comment.

So dismissive of a child's distress.
Often when cases of overreaching are publicise, others come forward and change happens.
He certainly wouldn't have taken a phone from a well built man.

There really isn't any moderation on this site.
OP's allowed to be bullied and abused for genuine concern about their child by a strange man in a uniform.

Can you explain the part of his job description that requires him to stop an underage girl from phoning her mum, confiscating her phone and perusing her apps at his leisure?

Despite getting off at an earlier stop, my ticket was a pre-paid seasonal ticket and apparently I had to go to the EXACT stop specified.

I suppose it's the same as buying an Advance ticket & the discount applies for that actually journey?

I wonder if it had been an automated barrier if it would have let you through?

That said, there are ways of handling these situations aren't there?

At the end of the day if he had let you through, who would have known?