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Original poster

To not want floor wipes in same bag as cakes and ice cream

113 replies

Engagebrain · 04/07/2024 18:41

Received my Ocado delivery today and my citrus floor wipes were in the same carrier bag as my cakes and ice cream. One of the floor wipes pack was leaking slightly. Although nothing was ruined I was charged for 7 carriers and there were only 6. Had there been 7 the wipes would have been in a separate carrier. Should I complain or shut up and stop moaning?

OP posts:
mrsm43s · 04/07/2024 19:11

I wouldn't be bothered by wipes and food in the same bag, but in this instance, it sounds like the packaging for the wipes and the cakes were both damaged, so I'd request a refund for them.

Piggiesarecute · 04/07/2024 19:11

Can't believe all the posters who are happy to have cleaning materials packed in the same bag as food items. When I'm packing my shopping I have a separate bag for eg washing up liquid, soap, wipes etc. Doesn't everyone?

BrucesTooth · 04/07/2024 19:11

In the same bag, see no issues, all packaged, not going to be an problem. Floor wipes leak onto other packages, a bit annoying, but since some folk wipe shopping (it did during COVID peak) then basically you've just disinfected the outside of your shopping. Then I'd just wipe it off and carry on, although appreciate if it means the wipes dry out they should refund that. The issue you have is that you had a damaged cake box. That would be an problem irrespective of the wipes since it means they may be damaged and/or got other stuff (and in this case the disinfectant) on them. So then fair enough get refunds/complain.

loropianalover · 04/07/2024 19:07

The wipes leaked so obviously just complain and get your refund. 🤨

QuillBill · 04/07/2024 19:05

Needmorelego · 04/07/2024 18:46

You should order from Iceland instead. They don't charge for individual bags.

What do they do?

Needmorelego · 04/07/2024 19:04

Ok I suppose the cakes could be affected so I wouldn't eat those but the ice cream should be fine.
It must be incredibly rare for a pack of wipes to leak though. Just bad luck.

Lumpalicious · 04/07/2024 19:02

The issue isn’t that they were in the same bag, it’s that the wipes leaked. So that’s what you need to discuss with them, and request a refund for these and the cakes that were in the box damaged as a result.

Shitmum2024 · 04/07/2024 19:01

Engagebrain · 04/07/2024 18:58

Thanks for that but it shouldn't really make a difference. Nobody would want to eat chemicals would they? People on here are quite rude.

Show quote history

💐 I think it does make a difference. Because people respond to what they read. But people would respond differently if they know the full story.

pigsDOfly · 04/07/2024 19:01

*impregnated with the liquid, that should be, not from the liquid.

Londonrach1 · 04/07/2024 18:59

You are strange...unless the cake and wipes not in containers honestly can't see the problem

Vetiver · 04/07/2024 18:59

I wouldn’t want to eat cakes or ice cream with floor wipe chemicals all over them either and would request a refund

pigsDOfly · 04/07/2024 18:59

What an odd thread.

Are people on here really saying that they'd be ok with eating cake or ice cream impregnated from the liquid from floor wipes?

If the floor wipes were leaking liquid and the cake box was damaged I imagine it's very likely there'd be some sort of cross contamination.

I wouldn't want to eat it either OP.

FrustyOldCrump · 04/07/2024 18:58

Could have been worse, there are such things as pine scented floor wipes.......the horror.

SDTGisAnEvilWolefGenius · 04/07/2024 18:58

I am baffled with some of the responses - are people really saying they would be happy if lemon floor cleaner had leaked from the wipes onto their food?

It is pure common sense to pack food items and non food items separately from each other, isn’t it?

Original poster
Engagebrain · 04/07/2024 18:58

Soundsofjoy · 04/07/2024 18:56

OP you should have mentioned your cancer in your OP & your worry about chemicals as you would get more sympathetic replies 🌸

Thanks for that but it shouldn't really make a difference. Nobody would want to eat chemicals would they? People on here are quite rude.

OP posts:
Jutemat · 04/07/2024 18:56

Thread delivers.

Soundsofjoy · 04/07/2024 18:56

OP you should have mentioned your cancer in your OP & your worry about chemicals as you would get more sympathetic replies 🌸

Bluemincat · 04/07/2024 18:55

Ocado pack really badly. I often get fruit or salad in with raw meat packages. I've complained loads but they say they're happy that it's hygienic.

I wouldn't worry about floor wipes/ice-cream/cake though.

rainbowsparkle28 · 04/07/2024 18:54

.

Needmorelego · 04/07/2024 18:53

Ok....either let this go and throw the cakes away
or
just request a refund.
It's not worth getting into a giant fuss about.

ElecticBetty · 04/07/2024 18:50

Ocado let you request a refund on items that have been spilled on. I would report the floor wipes as leaking and everything it leaked on

Original poster
Engagebrain · 04/07/2024 18:50

Needmorelego · 04/07/2024 18:48

How would the liquid from the wipes get into your packaged ice cream and cakes?

The cream cakes box was so badly bashed it was open at one end.

OP posts:
WatermelonKiwi · 04/07/2024 18:49

I'd request a refund for the floor wipes and also whatever they leaked on. Ocado make this very easy to do through the app and have never questioned anything I have had cause to request a refund for.

SugarandSpiceandAllThingsNaice · 04/07/2024 18:48

I’d request a refund for the leaky floor wipes.

Needmorelego · 04/07/2024 18:48

Sorry to hear about your cancer 💐