I paid £150 for a consultation. I’d followed the clinic for ages on Instagram and when I say I was shocked when I walked in, it was scruffy and smelt like someone had just cooked their lunch.
I was brought in the room to see the doctor. It had plastic chairs, with fluffy cushions and a canvas picture of Marilyn Monroe. It just didn’t look professional.
I went about dark circles, they advertise so many different treatments which is why I went there and travelled all the way to London and the only treatment ghe doctor suggested was - botox.
I had to list the treatments I thought might work and it shouldn’t be on me to suggest suitable treatments. There was also a language barrier.
I made a complaint and was told “well the doctor has 19 years experience. We aren’t going to refund you”