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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone else snoop on MS Teams Last Online?

185 replies

MicrosoftTeamsTwat · 28/06/2024 19:31

Obvs inspired by an active thread where the poor MNetters DH is being taken for gross misconduct as he’s been found to be not logged in for +2hrs a day…

I will admit to often looking on my ahem less performing team members when they go amber on WFH days and it’s always ‘LAST SEEN 2 HOURS AGO’ at like 3pm in the afternoon, and it’s always the same people consistently throughout the day, they must work (be green/red) 3 hours max a day…and I always wonder how they get away with it - although if the other threads anything to go by perhaps no one will for much longer.

Will absolutely caveat this post with the fact that I definitely sometimes take a slightly longer lunch, and also put the washing out, see you chores and generally make the most of WFH on those days but genuinely I’m never offline more than an hour a day, so I do get a bit peeved that my team mates just seem to get away with it.

Sooo..

YANBU: Everyone checks their lazy colleagues last online and wouldn’t be sad if they were pulled up on it
YABU: Be prepared to suck up others workloads as companies aren’t pulling up their employees..

OP posts:
Gwenhwyfar · 29/06/2024 09:21

WindsurfingDreams · 29/06/2024 09:13

You realise that reading documents you aren't meant to be in is probably still a breach of the rules and could lead to a disciplinary, even if they haven't been locked down?

Even if they appear is 'my flux' which these things do sometimes and aren't marked 'confidential'?
(And yes, I know they can see if you open them).

Gwenhwyfar · 29/06/2024 09:18

Tryingtokeepgoing · 29/06/2024 09:15

It might not be good for communication (which I’d disagree with, as there are plenty of other ways of communicating) but it’s certainly much better if you actually want to get work done!!

Sometimes communication IS actually getting the work done e.g. in a middle of an event where there are technical problems.
The other ways of communicating is by email, which in my office isn't really used for things that you need an instant reply for. Then, there's whatsapp, but I find it intrusive to use people's personal whatsapps for work queries. We don't use the actual phone very much.

Gwenhwyfar · 29/06/2024 09:16

"There seems to be an assumption that everyone has a job where you need to be at your desk logged into a computer from 9-5 and if you aren’t then you’re slacking and letting the team down."

I have one of these jobs and I have the opposite experience. I think most MNers are in higher jobs than that where they have more control over their working day.

There was even a post in a recent thread where someone was arguing that adults at work don't suffer mindnumbing boredom and get to organise their own day the way they want to. I found that quite ignorant about the reality of a lot of jobs.

Tryingtokeepgoing · 29/06/2024 09:15

Gwenhwyfar · 29/06/2024 09:03

I have colleagues who do this. I've avoided contacting them on Teams as I thought they hadn't opened it. It's not good for communication.

It might not be good for communication (which I’d disagree with, as there are plenty of other ways of communicating) but it’s certainly much better if you actually want to get work done!!

BusyMummy001 · 29/06/2024 09:15

cirillaofcintra · 28/06/2024 20:03

At home, I work on my PC because it has a bigger screen, then have Teams open on a separate laptop at the side for meetings. So I would definitely appear as away for hours when I hadn't been. Some people might just be using two devices?

Same - as is my DH who is a snr director of a FTSE100 company! He sometimes prefers to read complex legal docs in hardcopy so would show as ‘off line’. Being on external telephone or video calls also wouldn’t show, nor would desk side catch ups or stepping into an empty office to have an impromptu meeting. I think employers (colleagues) who go down this route are laying themselves open for considerable grief - not every minute of the working day can be accounted for by Teams Log on data.

Menopaused · 29/06/2024 09:14

CoatRack · 29/06/2024 09:09

Agreed, results speak for themselves, or at least they should.

A fun feature of 365, for those subjected to it, is that you can have a mooch at the cloud-based files people have been working on recently. This applies to everyone, including the managers themselves unless privacy etc is configured properly (almost never).
I've found out a few interesting things over time by looking at what directors etc are up to 😛

Did you realise 365 shows you who last accessed your files?

WindsurfingDreams · 29/06/2024 09:13

CoatRack · 29/06/2024 09:09

Agreed, results speak for themselves, or at least they should.

A fun feature of 365, for those subjected to it, is that you can have a mooch at the cloud-based files people have been working on recently. This applies to everyone, including the managers themselves unless privacy etc is configured properly (almost never).
I've found out a few interesting things over time by looking at what directors etc are up to 😛

You realise that reading documents you aren't meant to be in is probably still a breach of the rules and could lead to a disciplinary, even if they haven't been locked down?

CoatRack · 29/06/2024 09:09

C8H10N4O2 · 29/06/2024 08:57

If your managers are using "amber" as an indicator of working rather than work outputs and quality of work then they are incompetent and are the staff who need replacing.

Agreed, results speak for themselves, or at least they should.

A fun feature of 365, for those subjected to it, is that you can have a mooch at the cloud-based files people have been working on recently. This applies to everyone, including the managers themselves unless privacy etc is configured properly (almost never).
I've found out a few interesting things over time by looking at what directors etc are up to 😛

DinnaeFashYersel · 29/06/2024 09:09

It's clear from this thread that some people think that everyone has the same job and works in the same way.

News flash We don't.

Gwenhwyfar · 29/06/2024 09:08

TheBlessedCheesemaker · 29/06/2024 00:37

using a mouse jiggler can be a sackable offence - a case was reported only this week on this.

And teams can be a red herring; the larger organisations will potentially be checking your keystrokes, and gaps in typing will stimulate a camera check to see what you are doing / if you are there. The next step will be GenAI-led where patterns in behaviour/typing will be used to identify processes that can be replaced by automation.

2025 will be more like 1984 than you will ever imagine.

I think you'd need to be notified that this was being done though.

GRex · 29/06/2024 09:07

I don't think it really works unless your job only involves online sessions. If I'm sitting with a client, I might present or might have my laptop off to chat properly. If I'm designing a solution, then I might be sitting on the sofa with blank paper drawing ideas. Conversely if I'm checking my calendar from my phone over breakfast or at the school gates and forget to switch off work apps, my phone's connection would show me as online for hours when I'm not working.

It's fairly easy to tell who is getting work done versue who is lazy, based on output. I don't actually care if my team go away for 45 min to do something anyway, I care if they deliver or not.

Gwenhwyfar · 29/06/2024 09:03

WolfFoxHare · 28/06/2024 21:12

I have my Teams status set to permanently ’Appear offline’. My boss knows I’m very responsive so haven’t ever mentioned it.

I have colleagues who do this. I've avoided contacting them on Teams as I thought they hadn't opened it. It's not good for communication.

Soukmyfalafel · 29/06/2024 09:01

This would make me nervous as sometimes people show as offline or away when they are not. We have IT issues too and have to log off and back in and it isn't our fault. I think it's a very lazy and unreliable way to snoop.

You should be looking at the work people are doing instead. If you are a manager and have no idea what your team does, it says more about how much work you do as a manager than your team. If you have to snoop to find out, you probably aren't working that hard yourself.

C8H10N4O2 · 29/06/2024 08:57

MicrosoftTeamsTwat · 29/06/2024 08:46

Sorry I’ve been offline - I have been working I promise 🤭

Unsure how everyone else’s systems work, but ours is ‘online’ whether your in teams or not and I’ve never encountered issues with mine, unless my wifi has issues.

My employer is heavily unionised and doubtful anyone would get the sack but I’m sure it’s used by senior managers as an indicator for the slackers, and perhaps a trigger for improvement plans whether they mention it or not.

One of my loveliest male colleagues, who before covid would often disappear for ages if senior leaders were not around (bookies) and also go home at 3pm - his face PALED when I mentioned people going amber when not working - he hadn’t a clue it did that and shit himself that people could know, so obvs spent an awful lot of time skiving.

My counterpart (whom I had in mind when I started this thread) in the department I work for is also chronically offline - consistently last seen 2 hours ago our outputs are vastly different and it’s not hard to notice…

If your managers are using "amber" as an indicator of working rather than work outputs and quality of work then they are incompetent and are the staff who need replacing.

WindsurfingDreams · 29/06/2024 08:56

Everyone in our team works flexibly so as long as we hit billing targets and keep clients happy noone cares if you take a long lunch break or clock off early or take 20 mins randomly in the middle of the afternoon

Plus sometimes people are doing long chunks of document review or drafting and might choose to do that on paper, so not looking at their screen doesn't mean they aren't working

I think micromanaging people who are delivering the work is really unhealthy but if course if their are productivity issues then employers wouldn't be unreasonable to start to look at things like employees vanishing

MyPinkOtter · 29/06/2024 08:54

MasterBeth · 29/06/2024 08:48

I don't understand how people have separate computers?

Because not everyone has your job.

Mumsnet is so funny, sometimes, assuming everyone has the same adminny/desk-based/"typing" women's job.

Half the posts on this thread only make sense if you believe everyone has basically that job.

I always think this on threads about work on here! There seems to be an assumption that everyone has a job where you need to be at your desk logged into a computer from 9-5 and if you aren’t then you’re slacking and letting the team down.

I have a job where even when I’m in the office I might be away from my computer for the entire day doing manual work. I sometimes come in late, sometimes work very late into the evening. I go out and meet with people, go carry out research in different places, attend lectures and events etc all as part of my ‘working day’. And then sometimes I’m at my desk fiddling with boring spreadsheets and showing Green on Teams all day, but those are definitely not the only days when I am truly working!

C8H10N4O2 · 29/06/2024 08:54

Carelesswispalover · 28/06/2024 20:26

Teams goes amber/away if you haven't been active in the laptop/pc it's installed on, so basically if you're not doing any work, it'll go to away. I don't understand how people have separate computers? Surely if you're on your companies network you wouldnt have a separate laptop/pc?? Don't understand how people's teams are going yellow of they're actively using the pc?
I'd say companies may start reporting on this in the near future to monitor productivity and just right, people are doing feck all, I know people in my company who set up meetings with themselves to get an hour of doing nothing! And they brag about it too

What is so hard for you to understand about jobs being different?

Not everyone does every part of their work on "the" company machine. Plenty of roles require use of multiple machines. Teams is also notoriously inaccurate recording last active time.

Oh and I set up meetings with myself - its the only way to get time and peace to do concentrated pieces of work. I also regularly set Teams to "away" for the same reason.

If you have so little to do that you are monitoring your co-workers you might find it helpful to ask for more work. IME this only arises where people are generally short of stuff to do.

Whatafustercluck · 29/06/2024 08:50

mrsfollowill · 28/06/2024 20:09

I honestly don't think it's always accurate either. I WFH as does everyone in my team- my boss was showing offline all morning and I needed to speak to her. I asked a colleague if they knew where she was - she was scheduled to be in and available. Colleague was WFT are you on about?! she's been working since 7am and was showing available to her 🙄

It isn't accurate. It's more accurate on the Teams app, but not at all on the browser version - it only registers you present if you have the Web page open and active. So if your app isn't opening/ working and you're using it online it will show you as away unless you're actively using Teams.

Also, if my colleagues are delivering on their tasks and meeting deadlines while wfh, then I treat them as adults and trust them to use their time as they see fit. I'd only question their 'presence' on Teams if I already had concerns about how they're performing. I myself will sometimes dip out for a couple of hours, for example school appointments, and make up the time either early morning or late evening to ensure work is completed.

Countrylife2002 · 29/06/2024 08:49

In terms of tracking key strokes, presumably they can only do this on their own equipment as it must be some kind of software? Anyone know.

I think I might start using my own laptop instead as this stuff grinds my gears. I’m another one who does the work but doesn’t worry about the hours

LlynTegid · 29/06/2024 08:48

It would never have occurred to me, and in any case that is not how we use MS Teams. When it works as it is a sub-standard application in my opinion.

MasterBeth · 29/06/2024 08:48

I don't understand how people have separate computers?

Because not everyone has your job.

Mumsnet is so funny, sometimes, assuming everyone has the same adminny/desk-based/"typing" women's job.

Half the posts on this thread only make sense if you believe everyone has basically that job.

MicrosoftTeamsTwat · 29/06/2024 08:46

Sorry I’ve been offline - I have been working I promise 🤭

Unsure how everyone else’s systems work, but ours is ‘online’ whether your in teams or not and I’ve never encountered issues with mine, unless my wifi has issues.

My employer is heavily unionised and doubtful anyone would get the sack but I’m sure it’s used by senior managers as an indicator for the slackers, and perhaps a trigger for improvement plans whether they mention it or not.

One of my loveliest male colleagues, who before covid would often disappear for ages if senior leaders were not around (bookies) and also go home at 3pm - his face PALED when I mentioned people going amber when not working - he hadn’t a clue it did that and shit himself that people could know, so obvs spent an awful lot of time skiving.

My counterpart (whom I had in mind when I started this thread) in the department I work for is also chronically offline - consistently last seen 2 hours ago our outputs are vastly different and it’s not hard to notice…

OP posts:
Countrylife2002 · 29/06/2024 08:46

Menopaused · 29/06/2024 07:22

Are you aware teams changes to amber when you're actively working? You'll have a field day with me I've turned my status to offline.

Exactly.

Whitesoftunderbelly · 29/06/2024 08:46

I work in a team where TEAMS is a good measure of output as we need that to be running for our phone system to work.
If you’re away on TEAMS it changes you to away on the phone system and you don’t get allocated incoming calls.

We do have one or two members of the team that love to slack off when WFH. This has lead to a big lack of trust within the team and there’s a lot of watching what others are doing which is really quite sad.

It’s become quite the toxic team due to these one or two people, unfortunately we don’t have a hands on manager who is willing to properly address the situation with these two so there’s never ending griping and bitching in the team.

I absolutely hate it and want out as soon as possible. In our case it’s the lack of robust management that is causing the problem as the slackers know they’ll just keep getting away with it.

Countrylife2002 · 29/06/2024 08:43

I have my lights turned off. Why doesn’t everyone do this? Buggered if I’m playing that game .

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