Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this nurse shouldn't have laughed / scoffed at me for asking for a room?

306 replies

supertrainers · 25/06/2024 18:20

Last night at 3 am I had to take my DD to a and e as she was struggling with her breathing.

Unfortunately this coincided with me having been up all night already vomiting. Second night in a row. It's not a stomach bug, before anyone says I shouldn't have taken my child to the hospital.

I was feeling absolutely rotten. Two nights of no sleep, worry for my DD. Pain, nausea. Everything.

I'm familiar with the hospital as I have found myself many times in there with one of my children in the middle of the night.

Most of the time, we get offered a room, once we've been triaged. Not always, but more often than not. The room has a bed in it and we just stay in there and the doctors come in and out.

I said to the triage nurse last night that I was also feeling extremely unwell and are there any rooms we could possibly wait in. I said I'm sorry for asking and I wouldn't ask unless I really needed to.

She did a scoff / laugh at me for even asking. 9 times out of 10 we have a room and you scoff at me ? I was taken aback by it and in my horrible state for her to just laugh / scoff at me was super rude. I told her, I understand but I really don't appreciate you laughing at me for even asking. I'm really unwell and I wouldn't ask you. It's not very nice that you laughed.

She denied laughing at me. I left it at that and went and sat on the plastic chairs for 6 hours.

OP posts:
Runnerinthenight · 25/06/2024 19:28

ReadingSoManyThreads · 25/06/2024 19:11

My God, so many people on this thread have a really low bar.

The nurse was inappropriate and rude. That is unprofessional.

Why have people come to accept unprofessional behaviour from medical professionals? And worse still, gaslight and have a go at those of us who dare to call it out? Some of you need to give your heads a wobble.

OP I hope both you and your child are feeling better. Our Children's A&E also have those little rooms that you're talking about. The last time we were there, they actually apologised for having us wait in the waiting room for so long before getting us into a room. That's professional, caring behaviour.

I hope the nurse thinks twice about her behaviour after you raised it with her.

This! And so many going out of their way to criticise the OP! Of course she was likely to deny it when challenged! What is wrong with some of you?!

I had to stay overnight with my ill DC1 in a children's hospital (pneumonia and DC was a toddler). I was 6 months pregnant and couldn't even get a drink of water. I hadn't eaten all day as I'd rushed my child to the GP who sent us straight to A&E. Luckily one nurse took pity on me and brought me toast and Ribena, before DH finally got to us. Sometimes these places are less than ideal.

MotherOfDragon20 · 25/06/2024 19:28

Single rooms as for infective patients, Covid, flu, c diff, MRSA etc, immunosuppressed patients at high risk, and end of life patients. Yes in that order. So yes that means there very well may be a 80 year old who has worked and paid taxes his whole life dying behind a curtain with no privacy and dignity for him and his family to grieve. Yes if you don’t ask you don’t get but that nurse is probably struggling to find beds for those very patients and yes unprofessionally scoffed at you for asking for one because people are dying on trolleys. It shows a slight disregard for the current situation facing the NHS, their staff and the public. Take your anger to the polls.

HobbitDreader · 25/06/2024 19:27

I think you're right she should not have laughed (I don't know if it was AT you, or at the state of the NHS however). But I would urge you to let it go. It sounds like the care you got was not putting you or your kid in any danger and that they're observing what is happening and that is helpful.

Sometimes when we are under enormous stress (you/ she) we over-react to things that at other times we might not be so bothered about.

Cerealkiller4U · 25/06/2024 19:26

supertrainers · 25/06/2024 19:06

Of course I understand that.

But she didn't need to scoff. Usually they either offer it or if we ask if one is free, they say yes - or no sorry not now, maybe later we will come to get you.

It's unusual that she did that.

I mean to be honest I would scoff if someone asked me to wait in a room for children because the adult was sick and we were burst full to the rafters and someone had vomited on me and I’d had 6 parents try to attack me because they were thinking how dare we leave them for more than 4 hours (which happens often)that I was just spat on….some guy said he was going to get me outside work and kill me because I hadn’t looked at his bad toe in the last 3 hours because I was dealing with drunk drivers who had killed 2 teenagers and having to explain to their parents how sorry I was that I was unable to save their kids and that I had been crying for the last 4 hours because my own mental health and the way the staff treat each other and the way to drs talk to us or the way the painters thing they should be seen first.

yup. I’d scoff (not laugh because they aren’t always synonymous ) because they’re being pushed to the actual limit right now.

Soontobe60 · 25/06/2024 19:25

Seagrassbasket · 25/06/2024 18:52

I’m actually really surprised at the replies here. I was appalled last time I went to A&E and had to sit in the waiting room for hours. It used to be you got called through and waited in a cubicle. We shouldn’t be accepting this.

And no OP she shouldn’t have scoffed but as others have said it might not have been really aimed at you.

What do you suggest then? Build an extension with individual rooms?

SandandSky · 25/06/2024 19:24

TomatoSandwiches · 25/06/2024 19:21

Sorry about that but you're wrong, there are many different types of rooms/bays/beds that are utilised and op wasn't asking for the type you are talking about.

I guess it depends on the hospital though? Our paeds a&e is tiny and they only have two private rooms…. So in this instance it would be for someone like that if they needed to attend the emergency department surely?

ive only been a few times but it’s either been someone who was clearly an emergency case or someone with a very tiny baby who has used those rooms

idcatall · 25/06/2024 19:23

I don't think there's any harm or entitlement in what you asked- esp since you said you usually are given a room to wait in. My experience with hospital staff and nurses in general has been negative overall and they tend to have an attitude even if you're polite. I do try and empathise as they're all rushed off their feet and under pressure, but I don't really understand how that equates to being rude and disrespectful. Seems like a lot of nasty people decide to work in healthcare which is beyond me!

Soontobe60 · 25/06/2024 19:22

supertrainers · 25/06/2024 18:25

This was children's a and e.

That makes no difference. And no, you should not have gone if you had been vomiting for 2 nights. Did you ring for an ambulance? Or 111?

TomatoSandwiches · 25/06/2024 19:21

Cerealkiller4U · 25/06/2024 19:18

Friends of mine niece just died of a brain Ty our and spent many months at the jospital

there’s no way she’d be able to even stand at the end and these rooms are usually for people like her.

Sorry about that but you're wrong, there are many different types of rooms/bays/beds that are utilised and op wasn't asking for the type you are talking about.

Needmorelego · 25/06/2024 19:21

@greenpolarbear why is it better than the main waiting room?
Quieter and you can switch the lights off.

Cerealkiller4U · 25/06/2024 19:20

supertrainers · 25/06/2024 19:01

I don't need to get into the personal details about why we need to go to a and e.

We have our reason and they're legitimate.

We stayed 6 hours for observations today. The wait to see the doctor wasn't that long at all today thankfully. But we needed to stay to be observed.

I'm not entitled, it's the way our a and e works and it's never usually a problem and no one scoffs or laughs at us.

I get the staff are under pressure but so are we.

I'm always extremely polite to everyone and I didn't deserve that today. End of.

I mean

im surprised you’re still thinking of it

you asked. She said no. You were seen. You went home.

shrug.

Saffrony · 25/06/2024 19:19

supertrainers · 25/06/2024 19:13

My child was actually seen by a doctor at triage immediately.

We saw doctors three times in that time and we were there for 6 hours for observations.

The child was the patient not you though and he/ she didn’t need a room. Why does anybody ‘need’ a room in A&E?

Greengrapeofhome · 25/06/2024 19:19

supertrainers · 25/06/2024 19:13

My child was actually seen by a doctor at triage immediately.

We saw doctors three times in that time and we were there for 6 hours for observations.

Yes so like I said, after triage they weren’t needing to be admitted to a ward. So probably were not a priority for a room.

supertrainers · 25/06/2024 19:19

SandandSky · 25/06/2024 19:16

If you would never report it, are always so polite and understanding and you addressed it with her there and then they whyyyyyyy are you still het up about it enough to post it on the internet?

To be honest I'm a bit bored right now and I was genuinely curious how many people would agree she was rude vs how many people would slate me for even asking.

I just find it interesting.

I don't really care about the situation that much.
The nurse fucked up though. We are all human though, shit happens.

OP posts:
greenpolarbear · 25/06/2024 19:19

Explain to me like I'm 5 why waiting in a different room is better.

(when you aren't contagious or scaring people because your arm is hanging off or something)

TomatoSandwiches · 25/06/2024 19:19

I suspect OP I still aggrieved because she's been polite to this nurse many times before and has been treated with a bit of contempt in a difficult situation when she expected ( quite rightly ) some compassion and was then lied to.

I'm sure if she just apologised and said said it had been a hard night op wouldn't posting here.

Some of you really have awful standards and expectations and think too highly of anyone in a medical setting/uniform.

Cerealkiller4U · 25/06/2024 19:18

grapesstrawberriesplease · 25/06/2024 18:53

Sorry but how entitled do you sound?! Everyone there will (should!!!) be having a life threatening emergency or have had a terrible accident. Count yourself lucky that you and your child were physically and mentally able to ‘sit in the plastic chairs’.

In fact, count yourself lucky that you’re physically and mentally able to be sat posting on Mumsnet after a trip to A&E. Many people who find themselves there (people who genuinely need to be seen urgently and can’t just wait until they see a GP) either end up admitted long term due to injuries, operated on, admitted overnight for observations or sadly don’t even make it home at all.

This is such a first world thing to be worried about.

Friends of mine niece just died of a brain Ty our and spent many months at the jospital

there’s no way she’d be able to even stand at the end and these rooms are usually for people like her.

TooLateForRoses · 25/06/2024 19:17

SandandSky · 25/06/2024 19:16

If you would never report it, are always so polite and understanding and you addressed it with her there and then they whyyyyyyy are you still het up about it enough to post it on the internet?

Yes what is it you seek OP?

TomatoSandwiches · 25/06/2024 19:16

MissMoneyFairy · 25/06/2024 19:14

No wonder nurses are leaving in droves, if something like this got reported to PALS instead of maybe just talking with the department manager, if it happened like this, then I'd say eff this, I don't need this shit and pack my bags.,

Good, they shouldn't be in the job is they're laughing at people in these situations.

SandandSky · 25/06/2024 19:16

If you would never report it, are always so polite and understanding and you addressed it with her there and then they whyyyyyyy are you still het up about it enough to post it on the internet?

Needmorelego · 25/06/2024 19:15

@Jadedbuthappy82 the OP said in her first post that her child had breathing difficulties.
Have you never heard of children who have asthma who are regularly in and out of A+E?
Not unusual.

countcalculia · 25/06/2024 19:15

TooLateForRoses · 25/06/2024 19:14

You have a vendetta against this nurse.

Yep that’s coming through.

countcalculia · 25/06/2024 19:15

TomatoSandwiches · 25/06/2024 19:12

No, Nurses are the ones that should have empathy, enough to not laugh at an unwell mother with an unwell child who was being polite and making a simple request.

Why are people ok with letting shit like this slide? It's not ok.

She didn’t laugh at a mother, she laughed at someone asking for a room. If there was a room free they would have offered it.

supertrainers · 25/06/2024 19:14

MissMoneyFairy · 25/06/2024 19:14

No wonder nurses are leaving in droves, if something like this got reported to PALS instead of maybe just talking with the department manager, if it happened like this, then I'd say eff this, I don't need this shit and pack my bags.,

I would never report this.

OP posts:
TooLateForRoses · 25/06/2024 19:14

supertrainers · 25/06/2024 19:11

@TeapotTitties yes I just completely made it up for shits and giggles. Of course she laughed! Then she denied it when I held her to account.

I wasn't mean about how I held her to account, but I did.

She was surprised because she never expected that from me, because I'm usually extremely polite with her. She's can be a bit of a grump and I always remain super super polite with her and never challenge her. There have been other times her bed side manner wasn't the best. Nothing extreme, but another person may have reacted in a similar curt manner. I never do that with her.

She was taken a back that I stood up to her and of course she immediately denied it.

But no I am definitely not making a complaint about it.

You have a vendetta against this nurse.

Swipe left for the next trending thread