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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Waitrose is a rip off?

162 replies

RoxyMoosic · 25/06/2024 09:56

I do often pop into my local Waitrose, namely because it is the closest supermarket to my house, and on my route home from work. However I don’t really see what it’s selling point is.

I tend to buy branded things, and these are almost always more expensive than the usual supermarkets, unless on offer which admittedly does make it worth a visit.

My local Waitrose is a former Somerfield, so it’s a convenience store layout trying to be a full blown supermarket. The aisles are too narrow, and it’s full of mums with big buggies and elderly people dawdling with trollies.

Theres almost always a queue at the checkout, again because there’s not enough room for a proper sized self checkout area.

The fresh produce and own brand items don’t seem to be noticeably nicer than say Sainsburys, whereas M&S is most certainly a cut above the regular supermarket.

If I want nice or ‘posh’ my go-to is M&S. I just don’t see why it seems to be so revered as the epitome of middle-classness. Seems to be a rip-off to me.

OP posts:
Elphame · 25/06/2024 17:40

I find Waitrose is cheaper than my local coop. A much pleasanter experience too.

scrapsontheside · 25/06/2024 17:35

If I've ever had a problem with things I've bought at Waitrose there had never been an issue in getting a refund, customer service (in mine) is great, staff are lovely and it's a really nice place to shop my only bugbear in the one I got to is performance parenting done loudly by one man and his three children and that's nothing to do with Waitrose the guys just a twat.

Dontevenlookatme · 25/06/2024 17:26

Ours is lovely. Not everything’s more expensive. Their fruit and veg is much better quality and keeps better so less waste. I shop at Aldi and Waitrose, flirt with Lidl for the WTF aisle. Asda and Tesco are dead to me.

Coastalcreeksider · 25/06/2024 17:20

I've been shopping at Waitrose for a good few months now as well as Lidl, Aldi, Tesco and Morrisons.

The nearest Waitrose may be going in 2025 as I believe the lease is up. The next nearest one is about 25 minutes away, so if I ever do go there I get my car valeted at the same time.

They are more expensive for a lot of things but I do love their staff, they are just so nice and their pork and mozzarella meatballs in tomato and pesto sauce are my favourite.

KreedKafer · 25/06/2024 17:19

Shop somewhere different then.

VJBR · 25/06/2024 17:06

Not my experience at all. I love our local Waitrose and the staff are always polite and helpful.

Lifestooshort71 · 25/06/2024 17:01

‘elderly people dawdling with trollies. ’
and I do my dawdling on a Saturday just to compound the crime 🤭!

TheresMillionsSaidGeoffrey · 25/06/2024 16:55

Love Waitrose, we have a partnership card.

Allthegoodnamesarechosen · 25/06/2024 16:40

‘elderly people dawdling with trollies. ’

The horror! They should just stay at home and starve to death. As for the mothers with children in buggies, well, that’s worse, because their children will be cluttering up the aisles in a few years time.

hattie43 · 25/06/2024 16:35

My local Waitrose is lovely , I don't shop anywhere else

KnitnNatterAuntie · 25/06/2024 16:19

I am one of the "elderly people dawdling with trollies"

I normally shop at Sainsbury's, Tesco's or Lidl but whenever I go into the distant parts of my city I love to have a look at either M&S or Waitrose and buy a few things I wouldn't normally buy. It's a bit of a treat for me to go to a different supermarket and I love looking for products which I can't get in my local supermarkets, hence the dawdling!

Sorry to have caused you issues . . . 🤔

SallyWD · 25/06/2024 16:10

I like the experience of shopping there. Ours is lovely! However I find it very expensive and not sure the difference in quality warrants the massive difference in price. If I want to buy really high quality food I think M and S is much better. There I really notice a difference in quality.

midlifeattheoasis · 25/06/2024 15:48

My Waitrose is nothing like this. It's bright with lots of natural light and wide aisles. I love that Waitrose don't overload you with too many choices of one item, unlike tesco and other supermarkets.

The staff are always pleasant and and there is always a member of staff available, unlike bloody Morrisons.

Floralnomad · 25/06/2024 14:17

Just go elsewhere then , problem solved .

PickAChew · 25/06/2024 14:14

Their essentials range is really good, I agree. They sell little fairy cakes, perfect for giving DS2 his medicine on, for about £1.30 for a pack of 12. Sainsbury's sell some similar for a similar price but the Asda equivalent is £2!

We're having hake for dinner. My favourite white fish and all of £3 a pack.

Slattern77 · 25/06/2024 14:10

It’s definitely gone downhill post Brexit. I find M&S cheaper and better quality. Having recently visited supermarkets in Australia (which used to be far more limited than Waitrose etc) - it suddenly became blaringly obvious that the UK is falling way behind on food range and quality. It was incredible! I felt like the little match girl

BabyFedUp445 · 25/06/2024 14:09

I love waitrose, it's the best! Much larger and more diverse range than m&s, their fresh produce and own brand are fab. My local one is massive, with wide aisles and generally a good shopping experience.

Hobbiesareapita · 25/06/2024 14:04

Agree OP .I genuinely find the bread stale and own brands nothing to get excited about.Sainsburys and Tesco are the main supermarkets for me. If I want a treat I go to M&S . Not sure why people on here are being so arsey 🤷‍♀️

Newestname002 · 25/06/2024 13:58

I really like Waitrose. Excellent, professional service from the staff, a wide variety of fresh and other quality foods and efficient, prompt, polite delivery for my main shop. I probably get 75/80% of my groceries there with top-ups from excellent ethnic food shops nearby plus M&S foods (again, mostly promotional items).

If I could get groceries delivered from LIDL or ALDI most of my money would go there, but their locations (at least near me) are inconvenient for someone without a car.

Also most of my purchases are from their own Essentials range and I make use of the regular promotions for items I use every day anyway. 🌹

Londonrach1 · 25/06/2024 13:57

Waitrose isn't badly priced compared to other supermarkets on own brands. Who buys brands unless you rich. Just been to asda and shocked how expensive it is on none brand

YourWinter · 25/06/2024 13:55

roibustea · 25/06/2024 11:21

Tesco Finest also do wild Alaskan salmon.

Thank you, I’ll look later this week!

ItalianChineseIndianMexican · 25/06/2024 12:59

I think it's a well known fact that they're the most expensive supermarket.
I presume you don't have to shop there.
I'm all for Aldi myself - great products at great prices (no I don't work for them!!)

Notcontent · 25/06/2024 12:57

I love Waitrose. I get an Ocado delivery twice a month as it’s so convenient but if I am going to an actual shop I go to Waitrose as I can get all the stuff I need from there.

I am not British so I don’t understand this reverse snobbery or the obsession with “branded” products.

i also sometimes go to Lidl but would struggle to get everything I need from there. Lidl in Europe has a better range.

Moglet4 · 25/06/2024 12:41

I love Waitrose. Their branded items were price-matched to Tesco’s years ago and their own brand products are far better quality than anywhere else. They’re great for fruit and veg though I think M&S are slightly better quality. My heart rate doesn’t go through the roof when I step through the door (like it does in Tesco!) but then my local one was built as a Waitrose. Certain items are ridiculously priced but no more so than Tesco or Marks. Fortunately, I am able to shop around though so can pick and mix my supermarkets! Just shop in Marks if you prefer it!

MrsDanversGlidesAgain · 25/06/2024 12:35

LovesGladdies · 25/06/2024 11:36

Same, just got back from there 😃

Same. And re the 'more expensive' - the last few weeks I find that I'm buying the same and actually spending a bit less. Plus they do good deals - that's the first bit I check when I go in.

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