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to be saturation point with everyone and everything wanting me to pay them a subscription fee?

144 replies

Brystar · 21/06/2024 21:02

There is a well known chef and cookbook writer whose newsletter I subscribe to, I have all their books and even paid £100 to buy an online course that they made to teach various cooking methods. I love their work, am a big fan of their books and recipes and feel like their work has really helped me to become a better cook.

Today in that newsletter they said how they were moving their online blog and content to a paid platform where I could pay a monthly fee to read their musings about food and get access to recipes which are already in their book which I bought so it would be paying to read a blog.

I get that if you have an online audience and you look around and see everyone moving their content behind a paywall that it is quite likely you feel like a bit of an idiot if you don't do it yourself. I also understand if people are actually providing a service of some kind or producing courses but for lots of these paid sites it is just milking your fans for cash at this point.

Lots of musicians and youtube people are doing it and for not very much and sure it is only a few pounds a month but everyone wants you to pay and I feel like I have total monthly subscription fatigue and anyone asking me to pay to get a link to their spotify playlist of the month, their monthly mood board and exclusive behind the scenes musings is just off putting to me now.

Add to that there are the various apps and bits of software which want you to pay £8.99 a month or more when it used to be a one time payment. Hairdressers locally now are saying that you need to be on their subscription plan to ensure you can get an appointment, ditto for any beauty service.

I do get it makes good business sense but as a consumer, a customer it is wearing me down and is putting me off the people who keep insisting on this model.

OP posts:
OnTheRightSideOfGeography · 22/06/2024 08:28

The other thing about subscription models like the hairdresser one is that, once people have paid up for a sub, they have a sunk-cost mindset, so there's absolutely nothing whatsoever to incentivise them to offer competitive prices for the actual hairdos, and everything to encourage them to keep nudging up the costs of appointments all the time.

More alarming is the drive to impose this model on “things” that are currently more usually owned by people and families: imagine if not only your phone and car, but your kitchen appliances and tools were only available by subscription - most people would end up paying for their appliances and tools many times over.
This model is driven by greed…

This is undoubtedly one of the plans behind the Internet of Things (along with the end of privacy and personal autonomy, but those are for a different thread). No consumer actually needs their kettle or toaster to be connected to the internet - you've still got to be there in person to pour/butter it, so what have you actually achieved by doing one small step with an app on your phone rather than standing there poised for two minutes or less?

The appliances will all suddenly be so much worse than their counterparts from 40 years ago - the ones that didn't need endless pointless updates to stop them from killing you; and which you paid one single price to buy, then they were yours to use freely until they eventually conked out many years down the line.

Most people who are in the privileged position to be able to do so will buy their own house, rather than renting; yet I can see a situation where, even if folk own their houses outright, once the mortgage has been paid off, they will be effectively renting everything else in their homes and lives and paying every month for life, otherwise risk losing it. I presume this must be what Klaus Schwab meant when he said 'you will own nothing and be happy'. Not so sure about the second part, personally.

RobinEllacotStrike · 22/06/2024 08:28

I hate the subscription model too.

I do have a fews subscriptions - they sneak up.

Housework one on Patreon- I use this.

A substack one - happy to pay.

Fucking cat food does me in but the products are good & I've got it set up perfectly now.

I once did a sock subscription 😂 it's that kind of thing you really have to look out for. I did get some nice socks though.

Exhausteddog · 22/06/2024 08:21

Anniegetyourgun · 22/06/2024 08:07

The latest thing seems to be to sign up for regular payments to charities. I don't mind dropping a few spare coins in the box on the way past, but I'm not up for giving all my details to a random chugger however secure they assure me it is, and anyway I prefer supporting several charities a little bit to sending the whole lot (a fiver probably, I'm quite mean!) to just one. No, they can't take your cash or even a one-off donation by card, you have to sign up to regular payments. Apparently they can't collect gift aid otherwise. OK, but now you're not even getting the gift!

Oh well, now I can give in to my inner miser, tell them all what to do with their subscription model, and keep my none too plentiful cash to myself.

This has been charities models for decades!
So they have a regular income and plan spending better

Exhausteddog · 22/06/2024 08:19

ItsOnlyJustBegun · 22/06/2024 08:06

@Anyotherdude - there was a programme on R4 last year (in conjunction with Moneybox) about the amount of money the energy companies have in their coffers as a result of all the direct debits we’re paying them.

it’s a staggering amount 😡

I had an elderly relative who died nearly 2 years ago. He lived a very simple life and barely had any mod cons, he was over 1k in credit with the energy company when he died

LadyWhitwell · 22/06/2024 08:15

Reminds me of the mumsnet subscription. I wonder who is paying it and what they get for it?

ItsOnlyJustBegun · 22/06/2024 08:12

@Wigtopia - I’m also with Octopus and have claimed money back from them quite easily. I keep an eye on my credit.

I’d suggest that others do the same…

OnTheRightSideOfGeography · 22/06/2024 08:12

I'm shocked too at having to pay a sub to 'retain the services' of a hairdresser. At the very least, a subscription should be the charge you pay to access something; not just a charge to unlock the 'opportunity' to pay further charges!

As for the inertia selling thing - as in 'first month is free, then we start charging you automatically', this has been around forever. Britannia Music Club was working along similar lines 30 or more years ago.

It was even more outrageous then, as it wasn't just a new monthly supply of the same product that you (supposedly) want and use regularly; they would send you out THEIR random choice of cassette or CD, unless you told them that you didn't want it! Plus, of course, there was no internet, so you had to send them a card in the post each month to stop them sending you whatever album they wanted to sell you!

Personally, I think that, if you have a quality, desirable product or service that you are confident that people will want - and you have any integrity or pride in what you do - you would be just as successful giving people a free trial only and stopping it there, with nothing more than a weblink IF they want to keep it on; then, when they face the prospect of no longer having it in their lives, they will be clamouring to actively renew and start paying, rather than having to cancel an auto renewal.

Ultimately, it's like with charity donations, where they 'only' want a few pounds from you each month, which most people can afford without too much trouble; but it's everybody wanting 'only' a few pounds every month, which quickly tips the balance into unaffordable. The fact that they've all realised it's more profitable for them is proof positive that it must be a worse deal for the consumers!

Wigtopia · 22/06/2024 08:08

ItsOnlyJustBegun · 22/06/2024 08:06

@Anyotherdude - there was a programme on R4 last year (in conjunction with Moneybox) about the amount of money the energy companies have in their coffers as a result of all the direct debits we’re paying them.

it’s a staggering amount 😡

I keep an eye on mine and get a refund of between £100- £200 twice a year! I’m with Octopus and it’s so easy to do as their team are all contactable by email and they usually reply within a few hours so no sitting on the phone for ages!

Anniegetyourgun · 22/06/2024 08:07

The latest thing seems to be to sign up for regular payments to charities. I don't mind dropping a few spare coins in the box on the way past, but I'm not up for giving all my details to a random chugger however secure they assure me it is, and anyway I prefer supporting several charities a little bit to sending the whole lot (a fiver probably, I'm quite mean!) to just one. No, they can't take your cash or even a one-off donation by card, you have to sign up to regular payments. Apparently they can't collect gift aid otherwise. OK, but now you're not even getting the gift!

Oh well, now I can give in to my inner miser, tell them all what to do with their subscription model, and keep my none too plentiful cash to myself.

ItsOnlyJustBegun · 22/06/2024 08:06

@Anyotherdude - there was a programme on R4 last year (in conjunction with Moneybox) about the amount of money the energy companies have in their coffers as a result of all the direct debits we’re paying them.

it’s a staggering amount 😡

Wigtopia · 22/06/2024 08:05

AtomicBlondeRose · 21/06/2024 21:52

I pay for two things - Caroline Girvan’s app because she creates a massive amount of amazing content that has transformed my body. She also has enough free on YouTube that you could just use that but the difference her stuff has made to my life is worth £79 a year (I think it is).

Also I pay £3 to the Patreon of a writer/podcaster who does some really interesting genuine research into a bit of a niche thing and whose content is not replicated anywhere else.

Caroline Girvan is the best thing about YouTube for me 😃

TaraTories · 22/06/2024 08:04

I've been bombarded over the last 3 days with everything suddenly coming out at once, when I set them up to come out at the start of the month. Has anyone else had that this month? I don't understand what is going on!

I am also still being charged for Adobe on Paypal monthly despite me cancelling it months ago (in paypal), which surely is a Paypal problem?

Whycantiwinmillionsandsquillions · 22/06/2024 08:02

I would unsubscribe, unless it’s really worth it.
As regards to the hairdressers I already pay a fortune for a haircut.
I do it as they are convenient and I’ve had several hairdressers in the hart who are either very difficult to get an appointment with, or move and again make it difficult to get an appointment.
Basically I’ve found a good one who I can access.
Otherwise I pay for prime, Apple Music, tv streaming and BBC.
I let my family use prime.

MossyBottomFarm · 22/06/2024 08:02

There is a family attraction near us - which to be fair to them, is great - which have recently made their Facebook page subscription for I think £4.99.

And for that, what I think all you get is told about upcoming events first, before they post them on public IG the following the day and the promise of a priority booking window for their Christmas event. There could be more, but if there is I don’t know what it is.

Not sure if making people to see your advertising messages is a solid marketing plan, but I guess time will tell.

Anyotherdude · 22/06/2024 07:55

It’s definitely a pricing model. It’s now not even a possibility to be billed for the electricity/gas that I’ve used each quarter. Instead I have to pay a regular amount monthly - which builds up a huge credit if I use less than they say I’ll use.
Of course, they will argue that they are just spreading the cost, but I’m sure that by creaming off everyone’s money in the summer months it is benefitting the utility companies more than me!
More alarming is the drive to impose this model on “things” that are currently more usually owned by people and families: imagine if not only your phone and car, but your kitchen appliances and tools were only available by subscription - most people would end up paying for their appliances and tools many times over.
This model is driven by greed…

paasll · 22/06/2024 07:53

ItsOnlyJustBegun · 22/06/2024 07:47

I pay a monthly subscription to my dentist which I’m happy to do. Spreads out costs for hygienist appointments etc but HAIRDRESSERS….??? 😱

The hairdresser thing is shocking!

I was cross about the last time I got a basic wet cut - cost had gone up so much that my 16yo is going to have a go at my hair with the dog’s grooming scissors soon. I don’t mind if it’s not completely straight as long as I can get away with it. I already do my dh’s with clippers.

paasll · 22/06/2024 07:49

It’s very irritating and it just feels a bit like being pickpocketed. I watched a YouTuber - when she went behind a paywall on another platform, I just watched someone else who did similar content.

Even the DM has now got paywall content. People must actually be paying to read that content.

ItsOnlyJustBegun · 22/06/2024 07:47

I pay a monthly subscription to my dentist which I’m happy to do. Spreads out costs for hygienist appointments etc but HAIRDRESSERS….??? 😱

KTheGrey · 22/06/2024 07:41

MereDintofPandiculation · 21/06/2024 22:26

A trouble with the subscription model is if you stop paying you lose access to the stuff that was available when you were paying. This matters when it's for example a scientific journal which you will want to refer back to time after time. Much prefer the paper journal where, once you've bought it, it's yours to keep.

Equally Microsoft Office - I am quite happy muddling along on an old version of Excel, but in future the only way I will be able to use Excel is by an annual subscription giving me updates I can manage without.

The subscription model doesn't work if you want to dip into a lot of things. At the moment anyone can dip into the Guardian and the Daily Mail for two radically different views of the world - but you can no longer just dip into the Telegraph or the Times. One subscription doesn't sound much, but once you've added a few together it mounts up. So people are ecnouraged to stick with one or two favourites and not dip into other areas with possibly different views. The barriers between different parts of society are going to get even worse, giving rise to more extreme political views.

Telegraph is largely not paywalled and it pops up on my Bing feed at work, so they have changed their paying structure. There's an archive version of newspapers but I don't know if it would apply to more niche publications like science research. I subscribe to Invisible Women in order to support the work, but then I have a couple of Amazon's that I should ditch, really. I really enjoy Audible, though.

SquishyGloopyBum · 22/06/2024 07:33

Totally get you. If I joined everything suggested to me it would be £100s per month.

I've not heard of hairdressers doing it though. That's a scary thought!

LadyChilli · 22/06/2024 07:30

@Tel12 thats awful. Presumably someone trying a product like that is already swamped with caring duties so at risk of forgetting to cancel the subscription in time.

I'm the same. Just let me buy an item. I'll pay for an upgrade or new version if I feel I want it.

Businesses are all about ARR - annual recurring revenue. It's nice and predictable for them and looks good on their books. Most customers hate it. Spotify is the only one I am happy to pay for. I had Headspace for a while but let that go and use a free app instead.

Tel12 · 22/06/2024 07:09

Not quite the same thing, but I ordered a free online sample of hydration sweets aimed at dementia sufferers. They were expensive so a sample seemed a good idea. The sweets were not suitable but I then received an email saying that my subscription would be sent out next week and I'd be charged £46. I'd never entered payment details. I really didn't know that I'd subscribed in the first place. I did manage to cancel.

D20 · 22/06/2024 06:57

A content creator I follow set up a subscription to see her view houses! Good luck to her but FFS I’ve never heard anything so ridiculous. FWIW she didn’t even move house.

Doingtheboxerbeat · 22/06/2024 02:05

I dip in and out of my TV streaming services depending on what big show is on that service - for literally one month. Like I will subscribe to sky stream once all of the House of dragons have dropped. I then binge all of the sky's content for that month and then cancel and return back to the free ones.

I do this with all of them - I remember to cancel as soon as I have subscribed, so I have a deadline to watch as many shows as I can for that month.

I will never give a content creator my money, even if my life depended on it .

Portakalkedi · 22/06/2024 00:37

I hate this subscription thing. If I pay for something then I expect it to be mine to keep.

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