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AIBU?

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5 days to fill a prescription.

83 replies

spanieleyes22 · 20/06/2024 15:36

Is this really the norm now? So my story is dd came back from uni with horrible rash from neck to knees. I said she needed doc. Couldn't get appt so went to pharmacy . The pharmacist didn't know what it was and said see a doc asap. Finally got telephone appt on Tues. doc said it's viral. Said she would write a script for so steroid cream which should help. I couldn't get to the pharmacy on wed and dd managed with calamine and moisturizer. Pharmacy closes at 6. I should have picked one that stayed open late I wasn't thinking. So went at lunch today. Answer was it takes 5 days to prepare the prescription . They only got it from the doc this morn. So that would be next wed she told me to come back . I made a bit of a fuss and said the rash was all over her body and she needed it. Eventually she went and looked and told me it was out of stock anyway. Ended up she gave me the prescription and I have to drive round and find somewhere that has it. She said no boots will have it. Is that the norm now. That scripts take 2 days to travel from doc surgery to chemist then they take 5 days to prepare it. Seems terrible to me. I'm used to walking out the doc straight into the pharmacy and getting the medication but I'm from Dublin. Seems very different here?

OP posts:
Octavia64 · 20/06/2024 15:49

I've had to drive around in the past as places don't always have stuff.

We've had problems getting thyroid and adhd meds.

Yes it is now (fairly) normal in England.

Bigcoatlady · 20/06/2024 15:49

No thats not normal for an emergency prescription - had to take dd also home from uni for a script for antibiotics this week. Appt at 10, had collected script from pharmacy down the road by 10:20.

BUT we do have big med shortages on some odd things due to Brexit. Boots also has its own distributors because its so big. That's what she meant when she said no Boots will have it - she checked stock at the warehouse and they don't have it. If you take it to a different chemist they may have it in stock or can get it in faster.

IF they still can';t get it ask pharmacist what is available in same family of drugs then call GP to explain and ask if they can prescribe something similar. Pharmacists can only make up exactly drug prescribed so you'll need a new script.

I prescribe in MH and we're having to do this all the time atm due to shortages, its a nightmare. But definitely not pharmacists fault so please bear with them.

Ridingthegravytrain · 20/06/2024 15:49

I think it depends on the area. I emailed the doctor surgery Monday asking for some meds for something I had had in the past and the reason why I wanted them. Doctor text me about 2 hrs later to say they had sent script to my local pharmacy and I collected it a couple of hours after that

spanieleyes22 · 20/06/2024 15:49

Hmm I don't think that is what dd has @Rosebud21 . She didn't have a "herald patch". It just appeared all at once. That's the trouble with a phone consult I guess

OP posts:
MooseBreath · 20/06/2024 15:46

I haven't had anything other than a repeat for ages, but I need to order it 10 business days in advance. When I go to pick it up at the pharmacy, it is usually still not ready. It's absolutely ridiculous. Poor patient care and poor customer care.

spanieleyes22 · 20/06/2024 15:46

Well it was prescribed by the doctor so am presuming she needs it? Albeit over the phone . No I was told repeats are 10 days. Do they have a sliding scale I wonder: like what if it's antibiotics for a chest infection or something urgent.

OP posts:
Octavia64 · 20/06/2024 15:44

Normal for repeats.
Emergencies should be quicker

Rosebud21 · 20/06/2024 15:42

Manufacturing issues with some medications has become more of a problem recently. Is this is the viral skin condition? While helpful if the rash is itchy, topical steroid treatment isn't always needed https://dermnetnz.org/topics/pityriasis-rosea

Pityriasis rosea - DermNet

Pityriasis rosea is a self-limiting rash, which resolves in about 6–10 weeks. It is characterised by an initial large "herald patch" followed by smaller patches resembling a christmas tree.

https://dermnetnz.org/topics/pityriasis-rosea