Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DBS update service

38 replies

StillIrked · 16/06/2024 11:20

As I sit here again, completing my second DBS application in 6 months despite being on the update service, I wonder if anyone has actually accepted, or had accepted, a DBS on the update service?

I've been on the update service since it began and yet every time I've needed a DBS, I've needed to apply for a new one because I haven't encountered anywhere yet that will accept a DBS on the update service.

Everywhere wants one with their name on it.

Has anyone ever actually had a DBS on the update service accepted?

Or have I misunderstood and is it only intended to mean that you don't have to apply for repeat ones for the same organisation?

OP posts:
Wafflefudge · 16/06/2024 13:31

@StillIrked yes I agree they should be accepted.
As I said where I work we do accept them and encourage them.
Much easier for employers and employees. Surprised to hear many don't accept them, although as others have said they probably don't understand how they work.

FranKatzenjammer · 16/06/2024 13:20

I have stopped paying for the update service because, despite several phone calls, they refused to issue an updated certificate with my new address, new job and the new expiry date on it. Despite my details all being up to date online, all the schools I visit (as a music teacher) insist on seeing an up-to-date paper certificate, so there is no point in paying for the update service.

StillIrked · 16/06/2024 12:56

Wafflefudge · 16/06/2024 12:32

We need to see the original DBS and them check online if there have been any changes since it was issued. Our issue is that people don't register with the update service though.

I understand that but, where someone has registered (and is paying for it...), it should he used.

I agree that a lot of schools in particular are just so worried about getting it wrong that's its become an arse covering exercise more than anything. Given that it's a live document once it's on the update service, it's more reliable than a new printed one which is obsolete the moment its printed.

OP posts:
NeverDropYourMooncup · 16/06/2024 12:55

SleepyRich · 16/06/2024 12:20

My understanding is that it is supposed to work how you think and you should be able to use the update service for multiple employers, I used it years ago when I was a freelance outdoor activities instructor so always working for different companies/with children and at short notice so no time to request the regular crb.

I think a lot of companies don't really understand crb, terrified of getting it wrong so just want the standard one.

Randomly I now work in the ambulance service and haven't had to complete a crb since I was employed 12 years ago. They state that if in continuous employment no need because if I was convicted of anything they'd be notified so just need the check on employment. My wife works in a university and they demand a new one every 3 years...

Schools fail Ofsted outright if rechecks haven't been completed every three years. I imagine that other Education providers have similar legislatory requirements.

Toddlerteaplease · 16/06/2024 12:48

I've got five different DB's on two separate accounts. As paid ones and volunteer ones can't be on the same account. A total and utter waste of time and resources!

Wafflefudge · 16/06/2024 12:32

We need to see the original DBS and them check online if there have been any changes since it was issued. Our issue is that people don't register with the update service though.

Wafflefudge · 16/06/2024 12:30

My LA accepts them for external candidates.

SleepyRich · 16/06/2024 12:20

My understanding is that it is supposed to work how you think and you should be able to use the update service for multiple employers, I used it years ago when I was a freelance outdoor activities instructor so always working for different companies/with children and at short notice so no time to request the regular crb.

I think a lot of companies don't really understand crb, terrified of getting it wrong so just want the standard one.

Randomly I now work in the ambulance service and haven't had to complete a crb since I was employed 12 years ago. They state that if in continuous employment no need because if I was convicted of anything they'd be notified so just need the check on employment. My wife works in a university and they demand a new one every 3 years...

Madameprof · 16/06/2024 11:33

And a couple of schools recently have welcomed my 10 year old DBS on the update service without requesting a new one.

HunterHearstHelmsley · 16/06/2024 11:32

I do DBS checks when onboarding new staff. We definitely accept the update service (and it makes my life easier!)

Madameprof · 16/06/2024 11:29

I've had the same problem, loads of people just don't know what the update service is. I think there's a huge communication issue that schools and other institutions have not been told about the update service or are working from old guidance as far as DBS checks are concerned. I've had to explain to schools how to look up my DBS on the update service. It is changing gradually though, schools are now starting to be aware of it. My daughter has just got a job in a school and they are putting her DBS on the update service for her.

StillIrked · 16/06/2024 11:28

Ah I didn't know that about it making the process quicker for a new one! Explains why the one I applied for in November came back in a fortnight though.

OP posts:
NeverDropYourMooncup · 16/06/2024 11:25

If you're in the same organisation (so, a particular NHS Trust or MAT, for example), it's acceptable.

If it's not accepted, what it does do as a handy side effect is make the actual process of a new check much, much faster - and potential employers are more disposed towards candidates that they know are already registered, as a) they can get you in for tasks that don't require unsupervised contact, b) you wouldn't be on the Update Service if you'd got something to hide since the original date and c) it's not going to take long for their check to come back.