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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To tell you not to go to Costa coffee in the Trafford centre

108 replies

CharityBurbag · 15/06/2024 09:44

We decided to stop for a little coffee pick me up in the Costa coffee in next at the Trafford centre yesterday.

Mum went to order and I got a table. Every table was covered in cups and plates and used tissues. I managed to find a fairly clean one and sat down.

To be clear it was open!

Then I noticed a lot of staff on the left hand side of the shop all looking at something under one of the booths and trying to get sorting into a cup.

I heard them say 'I don't think that's a mouse I think that's a rat I saw it on one of the tables back there and then it ran under here' and then they closed the coffee shop to try and catch the rat

They must have managed to catch it as it was back open and serving food about an hour later 🤢

Just go somewhere else if you find yourself in next and fancy a coffee!

Yes we were being unreasonable to go into a Costa inside a next and expect a good coffee but we didn't expect it to come with a side of large mouse / rat

OP posts:
lawnseed · 15/06/2024 17:58

The poor rat. It just fancied a cup of poor quality coffee and a stale cake, both over priced.

PithyLion · 15/06/2024 17:58

I have not gone into a costa since they used double mastectomies in their advertising

BeverForget · 15/06/2024 17:56

PracticallyYesterday · 15/06/2024 09:55

YANBU, not because they had a rat in their kitchen (🎶what are they going to do ...) but because Costa coffees are an insane waste of money.

Beat me to it...

Redglitter · 15/06/2024 17:08

You realise that rat didn't come in on its own, run straight to Costa and back out. It & it's little rat friends will have been in a lot more eating places than just Costa

At least Costa know & are doing something. Other places will probably be oblivious

CharityBurbag · 15/06/2024 17:05

Neptunesgiraffe · 15/06/2024 16:32

Which Costa was it? I can think of 3 at the Trafford Centre.

The one in next upstairs it was honestly rank

OP posts:
Livelovebehappy · 15/06/2024 17:00

Someone I know who used to work in a supermarket warehouse told me to always give tins and packets a wipe before putting them in my cupboard, as there were literally dozens of rats running across them, peeing, 24/7. 🤢

Neptunesgiraffe · 15/06/2024 16:32

Which Costa was it? I can think of 3 at the Trafford Centre.

TigerWhiskers · 15/06/2024 16:12

I love rats. They should have a rat cafe instead of a cat cafe.

TotalAbsenceOfImperialRaiment · 15/06/2024 15:16

I don't go to Costa because their coffee is disgusting, but I don't think they are the only establishment to have a rat problem. Rats are everywhere, unfortunately.

fancysleep · 15/06/2024 14:55

goingtotown · 15/06/2024 14:54

The toilets in my local Costa are disgusting.

This is because they are often very kind and let anyone who is desperate come in and use them

PoundlandColumbo · 15/06/2024 14:55

AIBU to tell you not to visit the Trafford Centre full stop? Dreadful place. It's the 9th circle of hell.

goingtotown · 15/06/2024 14:54

The toilets in my local Costa are disgusting.

Hadjab · 15/06/2024 14:52

ExtraOnions · 15/06/2024 10:09

They have had micein the Traff before .. they were upstairs in the food court. Places were shut down, and problem dealt with. It’s one of those times things.. it could have walked in through an open door as long as they close down and deal with it.

TBH .. I’m baffled how it got there.. Costa in Next is up above the first floor. Plus you can really shut it down as it’s straight into the shop ..

Like most of us, up the escalator, I would imagine

fancysleep · 15/06/2024 14:52

PuddlesPityParty · 15/06/2024 14:36

Indeed, they dealt with it appropriately. What else can they do OP? There’s rats all around the TC, I have a vivid memory of my dad accidentally running one over when we were leaving when I was a child 😨

Yeah - I'd much rather eat somewhere that closed and dealt with the problem than one that tried to carry on

Crikeyalmighty · 15/06/2024 14:44

I honestly think it's worse because so many places are just bloody grubby these days- ( it's lack of council money but also people's and businesses lack of clearing away ( staff and punters) - Manchester was I think one of the grubbiest I've been too- I do like it but blimey it could do with a deep clean.- and as I say I don't just blame councils, I blame many people for not giving a shit.

Hazelville · 15/06/2024 14:44

You can report that to Environmental Health and they will do a check.

KimberleyClark · 15/06/2024 14:42

I was warned on a health and safety course that you should never drink beer straight from the bottle in pubs because there are rats and mice in most pub cellars and they pee on the bottle necks.

Ladyandherspaniel · 15/06/2024 14:39

Singleandproud · 15/06/2024 10:02

You should see the rats running around the delivery areas of most supermarkets! Rats are everywhere as long as it's not on your food and they washed their hands it's a non issue. It's only because you can see it that's it's given you a bad feeling, those coffee beans have travelled a awful long way there's no chance they have been kept away from rats the entire distance, same with the giant bags of flour that the cakes would have been made from.

My Dad used to be a shop fitter and he said if you saw the loading bay areas in the supermarkets you would never eat. Pallets of eggs left out on the deck for days and more, rats and others running all over the place and he said if you are there when they move the freezers out 🤮 it turns your stomach at what lies beneath them!!

PuddlesPityParty · 15/06/2024 14:36

fancysleep · 15/06/2024 14:25

You realise this is a franchise? Someone's business?

They closed the store to deal with the rat. What else were they meant to do. Loads of eateries have rats you just don't see them.

Indeed, they dealt with it appropriately. What else can they do OP? There’s rats all around the TC, I have a vivid memory of my dad accidentally running one over when we were leaving when I was a child 😨

Abitorangelooking · 15/06/2024 14:36

KimberleyClark · 15/06/2024 14:28

They won’t attack unless cornered.

I know someone who contracted weils disease (really nasty) after coming into contact with rat urine.

Ladyandherspaniel · 15/06/2024 14:35

I work in a different big shopping centre, (INTU size) in England and my store had a mouse recently. We only sell very minimal food... Bird seed. It was seen in our cash office having a wash lol. It took a couple of weeks to catch it.
The centre has a massive rat and mouse problem along with a massive food court.

KimberleyClark · 15/06/2024 14:28

LakeTiticaca · 15/06/2024 13:30

Sad to say but they aren't harmless. They can carry some very nasty diseases and you certainly wouldn't want to be bitten by one 🤢

They won’t attack unless cornered.

fancysleep · 15/06/2024 14:25

CharityBurbag · 15/06/2024 09:44

We decided to stop for a little coffee pick me up in the Costa coffee in next at the Trafford centre yesterday.

Mum went to order and I got a table. Every table was covered in cups and plates and used tissues. I managed to find a fairly clean one and sat down.

To be clear it was open!

Then I noticed a lot of staff on the left hand side of the shop all looking at something under one of the booths and trying to get sorting into a cup.

I heard them say 'I don't think that's a mouse I think that's a rat I saw it on one of the tables back there and then it ran under here' and then they closed the coffee shop to try and catch the rat

They must have managed to catch it as it was back open and serving food about an hour later 🤢

Just go somewhere else if you find yourself in next and fancy a coffee!

Yes we were being unreasonable to go into a Costa inside a next and expect a good coffee but we didn't expect it to come with a side of large mouse / rat

You realise this is a franchise? Someone's business?

They closed the store to deal with the rat. What else were they meant to do. Loads of eateries have rats you just don't see them.

PanettoneSoprano · 15/06/2024 14:23

PracticallyYesterday · 15/06/2024 13:28

Poor rat - just minding its own business and doing its rat stuff, and people get up in arms about it. It's harmless!

😂 this is exactly what I thought. Imagine, your mere presence causing people to scream or faint, it must be very upsetting. Poor rat 🐀

hopscotcher · 15/06/2024 14:20

OK Costa is a huge chain, but I wouldn't try to damage someone's business on this basis.