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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask what the fairest thing to do in this situation?

29 replies

StarOf · 14/06/2024 13:40

Long story short, I’m looking for options please as to what you think.

Sisters car broke down. Garage said she needs a replacement xyz (can’t remember the ins and outs so abc & xyz is used) it will £1050. Sister agrees.

They call back and says it still won’t start so now needs another part repaired abc £400. Sis asks if that’s everything and the person says yes that’s it. Sister agrees thinking that’s it and its cheaper than a new car.

Mechanic has phoned her saying that abc can’t actually be repaired. It can’t be replaced either as her car is no longer made (2009 reg with 69k miles on clock)

It’s basically a write off so she’ll need to by a new car.

Where the heck does she stand regarding this payment? They did replace and fix the first part for over a grand but the car isn’t drivable or sellable so worthless.

She’s hardly got any money - probably wouldn’t pass the finance check so not sure what she’ll do.

Surely she can’t be expected to pay over a thousand on a car that is going to be scraped…… WTH would you do?

OP posts:
LemonCitron · 14/06/2024 13:47

Like @PrincessTeaSet, this has previously happened to me but with a far smaller amount (under £50) so I just paid it. Assuming the initial repair was done in good faith, it's a tricky question.

CottonPyjamas · 14/06/2024 13:45

They should be able to take the parts off and return them.

PrincessTeaSet · 14/06/2024 13:43

Interested in the verdict. I had something similar once but the cost was only £40 then they couldn't fix another thing so car was scrapped. I just paid but felt annoyed that they had fixed one thing before checking the other thing. Appreciate it's less money than this case!

JenniferEckles · 14/06/2024 13:43

I would take it to a different garage, to a mechanic that knows what they're talking about.