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Original poster

AIBU to myself over stressing about the seating plan at the Taylor Swift Era's tour

108 replies

Swiftie1989 · 14/06/2024 11:57

I thought I would type this here purely because someone may actually know and its stressing me out really bad. We have tickets for the Wembley event and thought we had an unobstructed VIP ticket - There are no indications on the seating plans of any obstructions and the seats are advertised as the best views. However in the press for the Edinburgh event people are reporting that their VIP view was blocked by a tent with electrical equipment in it. I thought this would not affect me as the tents are shown on the seating plans for Edinburgh and there are none shown on the seating plans for Wembley. However none are shown on the seating plans for the Liverpool event either but drone shots clearly show these tents have been put up.

I have tried asking AXS if that despite being advertised as the best views are there any notes in my T&Cs for the tickets that my view may be obstructed but they wont answer the question.

Wembley will not engage in any conversation at all about seating.

I imagine on the day I would just have to ask to move but does anyone have any advice - I think I am just being really unreasonable to myself to worry at this stage to the extent that I am stressing.

I have attached a sample picture of what I am talking about.

AIBU to myself over stressing about the seating plan at the Taylor Swift Era's tour
OP posts:
Thread gallery
13
Liv999 · 22/06/2024 10:26

ilovesooty · 22/06/2024 08:19

TayTay? Is she really known as that?

Yes

Putting · 22/06/2024 10:22

Swiftie1989 · 22/06/2024 08:41

We are in section 102 row 7. We did use a view from my seat at time of purchase. But at time of purchasing the tents were not on the plans and there was no mention of them. I would absolutely love my seats if there was nothing between me and the stage.

Section 102 should be fine. I was in that block last night - although a few rows further back - and the tents are much more to the right rather than being directly in front of the block.

fieldsofbutterflies · 22/06/2024 10:16

helpfulperson · 22/06/2024 09:55

How are people getting moved, it's sold out shows. Surely there is nowhere to move people to.

Sold out doesn't always mean every seat at the venue is gone, just that all the seats put up for sale are gone. They often keep some over for late release or to allow for situations like this.

mountaingoatsarehairy · 22/06/2024 10:01

we were in 111 row 7 - good seats! I think yoI’ll be fine but get there at 4 for doors opening at 5 and you can ask at the information. I saw people being moved. Just be nice and they’ll sort it. It is amazing !!!!

helpfulperson · 22/06/2024 09:55

How are people getting moved, it's sold out shows. Surely there is nowhere to move people to.

Countrylife2002 · 22/06/2024 09:53

I’ve actually not seen anyone with a pic of a blocked view on there. And it’s a slightly bonkers group with people complaining (eg ‘it was so badly organised, it took me an hour to get to the tube’, what on earth do people expect - and it’s super safely organised).

Countrylife2002 · 22/06/2024 09:48

There’s a FB page for Taylor @ Wembley with pics from last night, if you search you might find your seat. I’ve a feeling 102 is ok but have a look.

Original poster
Swiftie1989 · 22/06/2024 09:46

Defo no plans on having a go at anyone - I work in customer services and know the receiving end. Also not going to let my daughter know what’s happening in my head as it’s her day and possibly a rare event for us given the cost.

plus we are fully aware we are not really VIPs. - they are in the tent causing the worry.

OP posts:
PinkPanther50 · 22/06/2024 09:36

longers · 22/06/2024 08:45

I think there is not a lot we can do about it at the moment. All I know is that I will have my ‘Mum’ head on when we get there and if my daughter can’t see anything because of a tent I will be doing something about it! You can’t charge people over £600 and not expect a fight on your hands - as it stands you wouldn’t even be able to see the big screens properly!

Really? You’re going to go and have a go at a member of staff who didn’t sell you the ticket, or put the tent up, just because your little darling can’t see the stage properly?! Give yourself a shake and remember it’s a human being just doing their job before you go in all guns blazing. It’s just a concert, enjoy the atmosphere and maybe think again about spending so much on tickets. Hope you enjoy the concert.

cimena · 22/06/2024 09:34

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This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

It actually is to do with seating, the locations of VIP are selected specifically.

If something changes in the show design that’s going to mean those seats are obstructed view, everyone prioritises sorting that out because VIP buyers paid a lot and will, understandably, kick off if they can’t see, and nobody wants to be refunding VIP packages.

ThisNaiceLemonSloth · 22/06/2024 09:19

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ThisNaiceLemonSloth · 22/06/2024 09:19

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ThisNaiceLemonSloth · 22/06/2024 09:17

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cimena · 22/06/2024 09:10

If you can’t see on the day, do approach a steward. These things are checked in advance and 9/10 times they’re sorted before you get there, but if you’re nice and not a dick about it they will usually be able to move you.

As youre VIP, they are going to be focusing on making sure you can see. I wouldn’t worry about shit you see on socials, a lot of people seem to love pretending they had VIP tickets and an obstructed view for some reason, it’s a known thing. No idea why they do it but they do!

AutieAdult · 22/06/2024 09:09

ThinWomansBrain · 22/06/2024 08:54

You've bothered citizens advice with this 🙄

Citizens Advice has a separate Consumer helpline so won’t be taking up time from people needing help with debt etc. The volunteer service also says you can talk to them about anything.

Contact the consumer helpline

Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/

Shan5474 · 22/06/2024 09:08

I think the best you can do is get to your seat asap and get to customer services sharp if there’s an obstruction. It’s a lot of money and as you say they should warn you in advance of any issues.
She is indeed up and down the stage, spends time halfway down the stage and some songs are on the large main stage. Try not to stress as there’s little you can do before you get there

BlueMum16 · 22/06/2024 09:01

OP your VIP tickets are about the merchandise not the seats.

I saw Taylor last week at Anfield. I really don't think there would be a bad seat. She was up and down the stage all night. Large screens etc.

Stop worrying and over thinking.

Have a fab time. I'm not a fan (DC are) but it was excellent, as we're Paramore

FrogsWormsandCaterpillars · 22/06/2024 08:59

I think you’ll be fine! I was there last night and it was so well organised and no one was near the sound tents etc.
Just go and enjoy it, she was incredible!

ilovesooty · 22/06/2024 08:56

ThinWomansBrain · 22/06/2024 08:54

You've bothered citizens advice with this 🙄

I would imagine Citizens Advice have more important things to do.

ThinWomansBrain · 22/06/2024 08:54

You've bothered citizens advice with this 🙄

longers · 22/06/2024 08:45

I think there is not a lot we can do about it at the moment. All I know is that I will have my ‘Mum’ head on when we get there and if my daughter can’t see anything because of a tent I will be doing something about it! You can’t charge people over £600 and not expect a fight on your hands - as it stands you wouldn’t even be able to see the big screens properly!

Original poster
Swiftie1989 · 22/06/2024 08:41

We are in section 102 row 7. We did use a view from my seat at time of purchase. But at time of purchasing the tents were not on the plans and there was no mention of them. I would absolutely love my seats if there was nothing between me and the stage.

OP posts:
whatsthatbloodycatdonenow · 22/06/2024 08:23

We’ve just had VIP tickets with fantastic view. Do you have your seat number and zone and have you checked them on aviewfrommyseat.co.uk

longers · 22/06/2024 08:20

Yes we’ve purchased the VIP tickets as well. I knew VIP didn’t mean you get the VIP treatment but I just cannot understand that they might be able to charge over £600 for a ticket that ends up being restricted. I was up last night trolling through photos and videos and didn’t come up with much hope to be honest. Do you mind me asking what section you are in - we are in section 120 and our seats aren’t very high up which is my main concern because if they were high I think we’d be ok 😢

ilovesooty · 22/06/2024 08:19

TayTay? Is she really known as that?

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