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AIBU?

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To go back to hotel to apologise?

59 replies

MelMar1 · 12/06/2024 01:33

I was at a friend’s engagement party recently , and I became suddenly very unwell. We were in a karaoke room belonging to a hotel we were staying at. I was dizzy and suddenly extremely nauseous and I vomited profusely on the floor as I tried to get out of the room to the bathroom. So embarrassing but I literally could not hold it it was no warning! Then in the hotel lobby when I was sitting down afterwards and a manager came over to me. I again stood up to go the bathroom as it was coming on me again and he grabbed a bin and held it in front of me when I again was violently sick. Into the bin he was holding!! I feel awful about it. Should I go back in to apologise? Bring a gift? Help! What do I need to do to fix the inconvenience I gave the staff.

OP posts:
TestingTestingWonTooFree · 16/06/2024 00:03

@BucketBouquet do you think hotel staff on minimum wage or close to it are paid to clean up vomit? I think that’s over and above their role.

BucketBouquet · 15/06/2024 23:57

Mangococktail · 15/06/2024 20:47

I work in a hotel and we would all be delighted and think you fab if you came in.

Sad to see some people say "oh in hospitality they've seen worse"

We aren't paid to give the care this staff member gave and a small gesture like a card and box of cheap chocolates would be fab xx

Sad to see people say “We aren’t paid to give this care”. It’s depressing how many people think the absolute bare minimum is some kind of achievement.

OP - if you wanted to send something I’m sure it would be appreciated, but not expected. This incident will have been forgotten by this time next week.

Silverblue1985 · 15/06/2024 23:02

I’ve been in a similar situation (just in front of the hotel - still, they obviously had to clean it up!) - it was in another country so I couldn’t go back but I sent an email to say thank you for looking after me.
They made me water with sugar to help, and even offered to go to the pharmacy to grab me some bits which they really didn’t have to (I had just checked out, too).
I’d definitely go with a shareable gift to say thank you.

Noseybookworm · 15/06/2024 22:13

You poor thing! It must have been horrible for you and I'm sure they realised you couldn't help it. I think it would be a very nice gesture to pop in with a thank you gift of chocolates or something, hospitality is hard work and I'm sure they'd appreciate it!

SleepPrettyDarling · 15/06/2024 21:32

Yes, do it. Ring in advance to find out when they are on shift. It’s a nice thing to do.

Xmasbaby11 · 15/06/2024 21:29

I think I would email your thanks as I can imagine they don't often get this (mostly criticism) and would get to the right people.

Maddy70 · 15/06/2024 21:03

I would thank them and apologise. Say you were really unwell not pissed

Nice box of cales or chocolates

Mangococktail · 15/06/2024 20:47

I work in a hotel and we would all be delighted and think you fab if you came in.

Sad to see some people say "oh in hospitality they've seen worse"

We aren't paid to give the care this staff member gave and a small gesture like a card and box of cheap chocolates would be fab xx

Moltenpink · 15/06/2024 20:45

Donuts is a good plan! Go back on the same day of the week, the same people will most likely be on shift again

Meganmeccano · 15/06/2024 20:42

I would phone or e-mail your thanks / apology or go in and say it in person if it's not too far away.

noctilucentcloud · 15/06/2024 20:39

I've been in a similar situation and took them a small card and box of chocolates. I think a thank you can mean an awful lot to people sometimes.

Tigger72 · 15/06/2024 20:23

I don’t think it’s a necessity but I would imagine the staff, especially the cleaner, would really appreciate a small gesture of thanks so go for it. Hope you’re feeling better now.

jwilson22 · 15/06/2024 19:57

Yes take them something (or order something online) make sure it’s shareable, marksies do gift boxes of the Colin the caterpillar, something simple like that

Atethehalloweenchocs · 15/06/2024 19:46

How lovely to consider doing this. You will make their day!

DracoDormiensNumquamTittilandum · 15/06/2024 18:10

Badassnameforadojo · 12/06/2024 07:30

Are you OK? This was what happened to my mum and it got progressively worse until she was diagnosed with meniere’s.
Do you get dizzy and unwell a lot?

Surely the implication here is that the OP was plastered, not that she has a serious health condition?!

hairbearbunches · 15/06/2024 18:04

Beautiful3 · 12/06/2024 09:53

It would be so nice if you brought in big boxes of donuts. It would make their day.

I read that in Homer Simpson's voice 😀

Trinity65 · 12/06/2024 11:54

Awww that would be much appreciated, I am sure OP and what a kind thought from You.

Re the sudden vomiting . I have that lately, but without the dizzy spells you suffer
Have you been to the Doctors?

Frasers · 12/06/2024 10:23

I’d leave it, were you drunk or was there something more behind it?

LakeTiticaca · 12/06/2024 10:19

Yes it's a good idea. Sometimes it's nice for underappreciated people to be appreciated!!

Beautiful3 · 12/06/2024 09:53

It would be so nice if you brought in big boxes of donuts. It would make their day.

BettyBardMacDonald · 12/06/2024 09:44

Yes, you should.

Whatevershallidowithmylife · 12/06/2024 09:35

What a lovely kind thing to do!

CatamaranViper · 12/06/2024 09:32

Honestly that is so, so kind of you. The amount of shit hospitality workers have to put up with is unreal. I left after 10+ years.
Once I had a customer turn up with flowers after one of their party guests knocked me down the stairs.

If you do, the staff will be so grateful and they'll remember you for that.

countrysidelife2024 · 12/06/2024 09:24

my step dad works for a hotel as security and was once brought a gift from a lady that had caused a bit of a scene. He was so happy when he got home as that had been a hard night for him hahaha

TwasEverSo · 12/06/2024 08:41

Did they charge you or the host anything extra?
I'd go back and apologise. Did the vomit on the floor just get left for a cleaner to clean up. If so maybe you could leave a gift (gift card maybe) for them.

My cleaned for a bit in a restaurant and had to clean up vomit. It's really disgusting.