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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To put a sign on my door telling delivery drivers not to leave parcels?

83 replies

PostmanTwats · 11/06/2024 09:51

I keep having deliveries nicked and it's getting to the point I think companies won't believe me!

For context I live on a terraced avenue, quite busy, with an alley way next to my house.

I don't have a front garden. My front door is directly on the public pavement.

So many companies just leave my parcels at the front door and take a photo. And very often they get nicked.

Anyone walking passed just has to reach down for my parcel then turn directly into an enclosed passage so perfect for an opportunistic tea leaf.

I've put it on all my accounts not to do this but they never listen.

Should I make a big bloody sign saying leave with neighbours?

OP posts:
MuseKira · 11/06/2024 11:23

msbevvy · 11/06/2024 11:12

Did you not read that the op has health issues and barely leaves the house?

The delivery guy is just dumping the parcels on the doorstep without knocking.

I would be suspicious that the parcels might have been taken bythe driver after photographing them on the doorstep.

OP added that very relevant nugget of information much later than her initial posts!

Very unlikely that every courier is leaving parcels without knocking. Perhaps it's more that the bell (if there is one) isn't working or isn't loud, or that the OP is in a room at the back and simply can't hear them knocking??

Perhaps the OP needs to put up a sign saying "I'm in, please knock loudly" or buy a louder door bell?

If they can't get out, it's even more unreasonable for parcels to be left with neighbours as presumably the OP expects the neighbours to bring them round themselves to her!

AmelieTaylor · 11/06/2024 11:20

FairIsleCromartyForties · 11/06/2024 11:05

Should have added, OP could you get a locking parcel box? That might help if the couriers won't stop doing this.

@FairIsleCromartyForties

oh my sweet summer child..

my friend had a large box, he leaves instructions for any delivery service. It's easy to find, easy to open, and they still leave parcels in front of his door! He even took the lock off as he thought putting the code in might be too difficult/time consuming for them, but no, didn't help.

msbevvy · 11/06/2024 11:12

MuseKira · 11/06/2024 10:50

You are being very unreasonable to order goods for home delivery when you know you're not going to be there. You're being unreasonable expecting your neighbours to take in your parcels.

You need to make alternative arrangements. I.e. buy from online retailers who will deliver to a secure locker, a local shop, or a nearby supermarket/DIY store/Matalan, Argos, Asda, M&S, etc., so that you can go and collect. Or you need to buy locally from proper shops.

The problem here is that you're not in when the deliveries are made. It's up to you to make different choices.

Did you not read that the op has health issues and barely leaves the house?

The delivery guy is just dumping the parcels on the doorstep without knocking.

I would be suspicious that the parcels might have been taken bythe driver after photographing them on the doorstep.

AmelieTaylor · 11/06/2024 11:12

lemonmeringueno3 · 11/06/2024 11:05

It is very odd that you are 'always at home' yet miss lots of parcels, and many of them are stolen.

If you can't get to a locker or pick up point, and can't really inconvenience neighbours when you are at home yourself, and can't add a Dropbox to your property, then you are going to have to find a way to answer the door in a timely way. As pp have said, this could well be a Ring doorbell. They can be battery powered so can't imagine your landlord objecting.

I know there's a cost involved but it will be worse if companies refuse to deliver.

It's not odd. They often don't knock here, just put it on the doorstep. Alternatively they hammer the door like the house is on fire & leg it. Unless you're standing in the doorway there's no chance of being handed the parcel.

Polominty · 11/06/2024 11:09

If you had said in your OP you were actually at home, you would have got more useful suggestions. You can’t put a note on your door saying deliver to neighbours when you are actually at home that’s being a CF. If you want to put a note on your door why not put one saying couriers please knock loudly. Otherwise a ring doorbell is the answer or a lock box if there is enough space

AmelieTaylor · 11/06/2024 11:09

OMGsamesame · 11/06/2024 10:00

Yeah, get a parcel safe or use a collection point.

I feel your pain - I get cheery "we've delivered your parcel to your safe place" messages accompanied by a photo of it on my front door, clearly visible to anyone walking past.

Use the courier feedback option every time.

@OMGsamesame

i get 'it's in your safe place' (not quite how I'd describe my front door right on the street) or we've left it in your porch. That would be fine if I had one!

thankfully not had any missing parcels, but I'm home a lot. If I wasn't, I'd go for the locker option or the shop down the road.

I take in quite a few neighbours parcels, I don't mind because my neighbours are all known & nice.

lemonmeringueno3 · 11/06/2024 11:05

It is very odd that you are 'always at home' yet miss lots of parcels, and many of them are stolen.

If you can't get to a locker or pick up point, and can't really inconvenience neighbours when you are at home yourself, and can't add a Dropbox to your property, then you are going to have to find a way to answer the door in a timely way. As pp have said, this could well be a Ring doorbell. They can be battery powered so can't imagine your landlord objecting.

I know there's a cost involved but it will be worse if companies refuse to deliver.

FairIsleCromartyForties · 11/06/2024 11:05

Should have added, OP could you get a locking parcel box? That might help if the couriers won't stop doing this.

FairIsleCromartyForties · 11/06/2024 11:03

SpringerFall · 11/06/2024 10:55

Yes all of this

Well not really, bearing in mind the OP says she rarely leaves the house, it's that couriers don't knock.

PhilosophicalCheeseSandwich · 11/06/2024 11:00

You could put a sign up, but they might not notice it.

Get a video doorbell, then at least if there's no workable solution like using a collection point you'll get an alert when someone's been to your door.

SpringerFall · 11/06/2024 10:55

MuseKira · 11/06/2024 10:50

You are being very unreasonable to order goods for home delivery when you know you're not going to be there. You're being unreasonable expecting your neighbours to take in your parcels.

You need to make alternative arrangements. I.e. buy from online retailers who will deliver to a secure locker, a local shop, or a nearby supermarket/DIY store/Matalan, Argos, Asda, M&S, etc., so that you can go and collect. Or you need to buy locally from proper shops.

The problem here is that you're not in when the deliveries are made. It's up to you to make different choices.

Yes all of this

MuseKira · 11/06/2024 10:50

You are being very unreasonable to order goods for home delivery when you know you're not going to be there. You're being unreasonable expecting your neighbours to take in your parcels.

You need to make alternative arrangements. I.e. buy from online retailers who will deliver to a secure locker, a local shop, or a nearby supermarket/DIY store/Matalan, Argos, Asda, M&S, etc., so that you can go and collect. Or you need to buy locally from proper shops.

The problem here is that you're not in when the deliveries are made. It's up to you to make different choices.

beckybarefoot · 11/06/2024 10:47

normally companies ask if you have a safe space if you are not in.. if they then deliver it too your front door and leave it, then thats on them!

parkrun500club · 11/06/2024 10:46

Many times they don't even knock, so I don't even know it's out there and by the time I see the email or check the tracking it's been taken

this sounds like someone is specifically watching your door. It's one thing having a parcel lying outside for a while and being nicked, but them being nicked within minutes of being delivered is bizarre. Make sure you have loud notifications on your mobile phone so you know the instant it has been delivered if you can't afford or aren't allowed to have a Ring doorbell.

GETTINGLIKEMYMOTHER · 11/06/2024 10:43

Zombella · 11/06/2024 09:54

Is there a pick up point you could select for delivery? For example, my local newsagents are a collection point for Amazon.

I’d do this. Too risky otherwise.

Gogogo12345 · 11/06/2024 10:42

Get a ring doorbell then you know when the parcel is there

SerendipityJane · 11/06/2024 10:39

All my shopping (food and other goods) is ordered online and delivered.

There is a gap in the market for supermarkets to offer to act as delivery agents for vendors. Get your stuff delivered with your shopping.

I am going to bet that even Sainsburys and Argos manage to totally fail at this.

PostmanTwats · 11/06/2024 10:35

Sorry, I should have said in OP, I can't use a collection point as I can't get there to collect them due to health issues, I don't leave the house much

All my shopping (food and other goods) is ordered online and delivered.

I can't alter the door as its rented accommodation.

Many times they don't even knock, so I don't even know it's out there and by the time I see the email or check the tracking it's been taken.

OP posts:
ohtowinthelottery · 11/06/2024 10:30

This is what happens when couriers are paid pence to do a delivery no matter how many times they attempt it.

It's your problem to sort really as you don't have a safe space not that they take much notice of those either.

You need to get them delivered elsewhere so you know you can collect them.

HurdyGurdy19 · 11/06/2024 10:22

How many parcels are we talking about here? One or two a minth? Three ir four times a week? Daily?

Are your neighbours happy to be your parcel drop off point? I am happy to take parcels in for any of my neighbours, but from some responses I've seen on Mumsnet, not everyone is, and it's seen as a terrible imposition.

If your neighbours are not happy being your drop off point, then what are your expectations of the delivery drivers? To hang onto your parcel, and return multiple times until they find you at home?

If your neighbours are happy, then can you not just put their address as the delivery address on your orders? Or if you work, is it possible to get parcels delivered there?

Or, as has been suggested by other posters, can you not just get them sent to local collection points, so you can collect when it's convenient for you?

AngelicInnocent · 11/06/2024 10:18

Yeah, as your neighbour I wouldn't take the parcel tbh. Use a pick up point.

junerella · 11/06/2024 10:12

Do your neighbours want to take your parcels in?

I would do what most people do and arrange delivery to a collection point. It's not the delivery drivers fault you're not in.

As a neighbour of someone who frequently had parcels delivered to my house, I have to say it's very annoying when not just a one off.

SerendipityJane · 11/06/2024 10:11

It would help an awful **ing lot, if all couriers could all share the same pickup points.

I have one that is a minutes walk from me that does eVRi and DPD, but not DHL which is a 10 minute walk.

Tohaveandtohold · 11/06/2024 10:08

You need to use a pick up point. I use this most times as there’s a pick up point close to DC’s school so I don’t have to be at home for my deliveries and because I buy things a lot, I won’t expect my neighbour who works night to constantly be woken up to collect my parcel.

Polominty · 11/06/2024 10:03

Use a pick up point as PP’s have said. I get my deliveries sent to my workplace which solves my problem with delivery folk not reading instructions. It’s a bit off to expect your neighbours to deal with your deliveries though.