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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To put a sign on my door telling delivery drivers not to leave parcels?

83 replies

PostmanTwats · 11/06/2024 09:51

I keep having deliveries nicked and it's getting to the point I think companies won't believe me!

For context I live on a terraced avenue, quite busy, with an alley way next to my house.

I don't have a front garden. My front door is directly on the public pavement.

So many companies just leave my parcels at the front door and take a photo. And very often they get nicked.

Anyone walking passed just has to reach down for my parcel then turn directly into an enclosed passage so perfect for an opportunistic tea leaf.

I've put it on all my accounts not to do this but they never listen.

Should I make a big bloody sign saying leave with neighbours?

OP posts:
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Talipesmum · 13/06/2024 20:43

Karaxis · 13/06/2024 20:33

As a parcel courier, I would say definitely put up a sign! If you have neighbours who can or will take parcels, there is often an option to add that to your order notes and we can see those notes when we deliver. You can also get signs that say you may take longer to answer the door/ask them to knock loudly if that's an issue. I personally try very hard to not leave parcels in stupid places but I know not everyone does, so a sign wouldn't hurt at all.

Edited

Yes, maybe a sign low down right where they put parcels?

Talipesmum · 13/06/2024 20:43

PostmanTwats · 13/06/2024 20:24

I've been looking today to get a ring doorbell but am a bit reluctant as that would only work if they do press the doorbell, which they haven't been doing with the knocker.

I'm not sure it would be helpful as a motion sensor for deliveries as, like I've said, our door is on the pavement of a busy walkway so if it alerts when someone walks past the door it will be going off every 5 minutes (literally) so wouldn't really alert me to a delivery person being there.

I asked and landlord said no to a box being on the front of the house and no to one being on the floor (they would both obstruct the pavement) To be fair I knew he would as it would be really impractical!

Can you turn the motion sensor alert thing off on a ring doorbell?

Yes you can turn off the alerts for motion sensor, or make them little beeps with a proper ring for the doorbell. You can also adjust the motion sensor area but ours doesn’t show the exact doormat area - maybe if you angled it a bit down? Some of them say they have “head to toe” angle of vision.

Karaxis · 13/06/2024 20:33

As a parcel courier, I would say definitely put up a sign! If you have neighbours who can or will take parcels, there is often an option to add that to your order notes and we can see those notes when we deliver. You can also get signs that say you may take longer to answer the door/ask them to knock loudly if that's an issue. I personally try very hard to not leave parcels in stupid places but I know not everyone does, so a sign wouldn't hurt at all.

PostmanTwats · 13/06/2024 20:24

I've been looking today to get a ring doorbell but am a bit reluctant as that would only work if they do press the doorbell, which they haven't been doing with the knocker.

I'm not sure it would be helpful as a motion sensor for deliveries as, like I've said, our door is on the pavement of a busy walkway so if it alerts when someone walks past the door it will be going off every 5 minutes (literally) so wouldn't really alert me to a delivery person being there.

I asked and landlord said no to a box being on the front of the house and no to one being on the floor (they would both obstruct the pavement) To be fair I knew he would as it would be really impractical!

Can you turn the motion sensor alert thing off on a ring doorbell?

OP posts:
Blarneytalk · 13/06/2024 19:12

amylou8 · 13/06/2024 17:23

I think YABU to order parcels when you're not going to be home when there is no where to leave them.
I've deliver for amazon and it costs the courier time and money to return undelivered parcels to the depot. I'm sure other companies are they same, so they will get left.
You need to find a solution. A secure parcel box, a neighbour or a pickup point/locker.

The OP is always home, but has health issues getting to the door quickly and the issue is couriers not knocking so she doesn't know they are there.

Is not the she's out!

amylou8 · 13/06/2024 17:23

I think YABU to order parcels when you're not going to be home when there is no where to leave them.
I've deliver for amazon and it costs the courier time and money to return undelivered parcels to the depot. I'm sure other companies are they same, so they will get left.
You need to find a solution. A secure parcel box, a neighbour or a pickup point/locker.

NotMeNoNo · 13/06/2024 17:05

For a few £ you can get a stick on doorbell with two or three wireless chime units and (if you want) get yourself a little sign saying PLEASE RING AND WAIT however that might just attract pranksters. I have to run up from the office at the end of the garden to answer the door, usually you can get there before they've actually driven away.

SchnauzerLady · 13/06/2024 17:01

PostmanTwats · 12/06/2024 06:16

No as there's nowhere to put it, my door is on the pavement and I'm not allowed to obstruct the walkway in any way.

I will see about getting a doorbell, but if they don't bother knocking I'm not sure they would take the time to press a doorbell either, but I've read some have motion sensors so go off if someone is there? So that may be helpful .

I’m disabled and it really annoys me when they just leave them! I often have to get help to bring in big boxes, and it’s invariably larger things I get delivered as I can’t carry them out and about 🤦🏻. We have a ring doorbell and it alerts when someone is close - we’re off the street so not sure that is practical for you if you’re getting people walking past every day. If you are expecting a parcel though could be an option to turn on for the day?. I can speak through it too from my phone to tell driver to wait and help if it’s a big parcel. The best thing I did though was ‘make friends’ with the local delivery drivers/postman, and unless it’s holiday cover they now know I might need help/take a bit longer to get to the door. Now it’s just Amazon drivers -who change like the wind - that are prone to leaving them without knocking…

loropianalover · 13/06/2024 16:53

PostmanTwats · 12/06/2024 06:16

No as there's nowhere to put it, my door is on the pavement and I'm not allowed to obstruct the walkway in any way.

I will see about getting a doorbell, but if they don't bother knocking I'm not sure they would take the time to press a doorbell either, but I've read some have motion sensors so go off if someone is there? So that may be helpful .

Yes just buy a doorbell that has an app, then the app will alert you when someone’s at the door. Hopefully the parcel with the doorbell isn’t nicked though….

Lokisbiggestfan · 13/06/2024 16:45

You could put a sign up saying don’t leave them but then you would have to go pick them up from the company somewhere.

Reading all of your replies you’re not very keen on any ideas at all. You want it only your way. But if they drop on you step with no knocking they will do the same to the neighbors and it could still it nicked. If you say don’t drop then you will have to go pick up.

So the only real solution is a ring doorbell so they it alerts you of someone there and u go get it right away while watching it. Then if you see someone touch it while walking to get it you can say stop I’m recording you. Otherwise a drop place is the best solution for this.

Mumof2boys999 · 13/06/2024 16:14

It's the sellers responsibility. State 'do not leave on doorstep' on each order. Email the seller and tell them when stuff is not delivered. They have to replace it or refund

MathsGeek0 · 13/06/2024 14:30

You can get really neat parcel drop boxes. Metal and act like the old bank deposit chutes. Might be worth looking into

Welshmonster · 13/06/2024 09:17

Put a sign up that says to knock loudly and parcels are left at their own risk as you have not taken delivery.

can you put on delivery notes that you may take longer to get to front door

a camera doorbell might be only way with notifications or get cctv on front door with a big sign saying smile you’re on camera

GoneFishingToday · 12/06/2024 10:03

Honestly OP, you'd be far better off getting a 'Ring' doorbell, this not only films who is there at the door and what they are doing, but will alert you via your mobile phone, which is why I set mine to make a noise like dogs barking. You can also speak to the person who is at the door if you want to, or set a message that asks them to wait while you get to the door. I know this would be more expensive than a normal doorbell, but it really is worth it, if you can stretch your finances, and easy to set up too. Plus, if your parcel is still just left by the door, and someone takes it, you will have evidence of who took it and how soon after it was put down by the delivery guy. This at least would prove to the sender that you are telling the truth.

Willmafrockfit · 12/06/2024 06:22

if things are stolen can you claim?

Willmafrockfit · 12/06/2024 06:21

do you track your deliveries?

PostmanTwats · 12/06/2024 06:16

Blarneytalk · 11/06/2024 21:58

@PostmanTwats so are you going to get a box? 📦

No as there's nowhere to put it, my door is on the pavement and I'm not allowed to obstruct the walkway in any way.

I will see about getting a doorbell, but if they don't bother knocking I'm not sure they would take the time to press a doorbell either, but I've read some have motion sensors so go off if someone is there? So that may be helpful .

OP posts:
GoneFishingToday · 11/06/2024 23:38

OP I really feel for you on this, as myself and my DH are both disabled, and we have the same thing with delivery companies not bothering to ring the doorbell. Thankfully, we live in a quiet cul-de-sac and haven't had anything nicked. However we did decide to invest in a 'Ring' doorbell, which at first we didn't always hear, but then I found that one of the noises on it was 'dogs barking', and as we don't have a dog, this seemed a good choice, whereas other more everyday sounds can easily get lost if you're listening to music, have the TV on or whatever. If you can afford it, I would plump for this.

You could try a large sign on the door, saying 'Disabled, please knock loudly and give me time to get to the door', although that doesn't always work.

Alternatively, can you go round and have a chat with your neighbour, explain your problem and see if they would be able to help you out?

Another thought is, do you have any family or friends who might be willing to pick up a parcel from a drop off point, at their convenience?

TheLette · 11/06/2024 22:43

There's a lot of incorrect advice on this thread. OP isn't liable for theft if a retailer's carrier delivers an item to her doorstep without her agreement. It's the retailer's responsibility to properly deliver it to OP; if that means not delivering and coming back another day then that is what they should do to avoid the risk of theft being on them. The law is quite clear on this. Whether various posters (and retailers) agree with it is irrelevant.

The problem though is that some retailers may decline to deliver to your address OP if you report too many stolen parcels, as they may decide it's not worth the hassle. So the advice of having a loud and reliable doorbell and answering the door is sensible from this perspective.

Blarneytalk · 11/06/2024 21:58

@PostmanTwats so are you going to get a box? 📦

FairIsleCromartyForties · 11/06/2024 21:33

CJ0374 · 11/06/2024 15:03

I know you said you are renting. Could this be attached to a side wall next to the door with landlord permission?
https://www.letterbox4you.co.uk/product/allux-500-wall-mounted-parcel-box/

Yes, that's the kind of thing I mean, so useful. Works perfectly for us.

Jc2001 · 11/06/2024 20:59

PostmanTwats · 11/06/2024 11:39

I am there!

I don't leave the house very often due to health issues, hence everything I need being delivered.

Sometimes they just knock on the wood (which I hear if I'm in the hall) but not anywhere else in the house. There's a proper knocker there! Which I would hear unless I was hoovering or on the 3rd floor.

But they just keep leaving them without waiting or banging (it does take me a while to answer the door usually)

Maybe get a ring doorbell which alerts you to movement even if someone doesn't ring the bell.

PostmanTwats · 11/06/2024 20:43

Blarneytalk · 11/06/2024 20:07

As DH is a postman, OPs username really annoys me!

It was just the first thing I thought to rhyme with Pat, my postman is lovely. It's amazon and couriers that tend to do this. Never RM

OP posts:
Blarneytalk · 11/06/2024 20:07

Katemax82 · 11/06/2024 20:05

As a royal mail delivery driver I never left parcels outside houses like yours, it's too risky

As DH is a postman, OPs username really annoys me!

Katemax82 · 11/06/2024 20:05

As a royal mail delivery driver I never left parcels outside houses like yours, it's too risky

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