Delivery photo of me given to wrong person.

I had a bad experience of this once as I also do not like my photo taken by delivery drivers, so I tend to open the door slightly and stay behind it now and just put my arm out and tell them it's only because I don't want to be in the photo. I always say thanks too. Never had an issue with this way.

If there were abusive posts in the Facebook thread I would contact the police. I imagine the other person who posted the delivery photo was angry that her parcel was missing, but she should still take some heat for starting slander against you. You've been slandered, at the least she should get a Facebook ban.

As for the company, I would threaten legal action due to what has happened, your safety has been compromised and there are now people out there that will link your name and face with theft. They may not have seen that everything was sorted in the end. I would be expecting compensation of a generous nature, a public apology posted in the Facebook group where the post was added, and I would report to the ICO including the name of the woman who slandered you online

I'm sorry you've had to go through that OP. Did you ask the FB group admins to remove the post?
Something similar happened to me recently. I got the post taken down (there's was almost 70 reactions on it before I saw it!) but the person messaged me direct, then my partner, then followed me home and stared me out with her car window open. I'm just starting to feel a bit better leaving the house again as I've felt so vulnerable but some people are just so self centred and nasty and there needs to be tighter laws around social media! It's just awful! X

Omg you should get compensation. This is awful and unfair. Have you contacted the company? The person that put that in Facebook go after her too.

The driver is pulling a fast one. They planned to nick the B&Q delivery so they switched the parcel.

They delivered your cushions to you but marked it as the B&Q delivery, so they could “prove” that the B&Q parcel was handed over to someone and not just left somewhere.

Then they took a random picture and marked it as your delivery. They knew you already had your parcel and therefore that the photo associated with your delivery wouldn’t be checked.

They didn’t account for the Facebook post.

Is it Evri by any chance?

What's the point of taking a delivery photo if it can't show WHO took the delivery?

Yep you are not being unreasonable and you are a victim. I am always saying this to people who are fine with plastering images of others with their own allegations and assumptions on neighbourhood groups and forums - and sometimes images of children they accuse of doing things. It’s a sick society these days with people who feel entitled to images of others just because they are taken in “public”. I’d threaten legal action unless she removes all the posts.

Sounds like the driver is behaving badly and needs to be sacked.

Company is responsible for his behaviour and breaches of GDPR and they have to report any such breaches to the ICO with 72 hours or face large fines.

I'd be on to the ICO to ensure it's been reported.

The royal mail man took a sufficiently wide shot of our porch that the man up the road was able to come and get his own parcel from here.
It was on my list of chores for after dinner to take the parcel to it's rightful owner but not my priority.

We've since waved him back in time to try again with another parcel.

I don't mind taking parcels for my immediate neighbours but random drops are not appreciated.

My pink crocs were on many photos during lockdown. But they delivery drivers were more accurate perhaps then and they were all my parcels.

Yanbu but same thing happened to my neighbour, her house got egged and everything after the photo went up on local site, thankfully she sorted it out but was still a hassle for her

The delivery company will be stated on your order confirmation for tracking purposes. It seems they made an error to confirm that a delivery had taken place by sending the photo of you receiving the parcels. Hopefully you have had the post taken down. Definitely complain to the courier.

Totally detailing but I've had photos of my closed front door and the status being "delivered."

What does that prove!!!! They should wait until the parcel is handed to you.

As a royal mail courier we were not allowed to get the customers face in the pics. Definitely complain!

@Iwasafool

Yes it's an awful situation for many.

So the POD photo for your delivery was of a plant/the ground, and the POD for the other person's delivery was your POD? Yeah the driver has nicked the B&Q stuff, the company either sent you a hastily fabricated POD to cover it up or the driver is shafting his employer.

I'm not autistic but it would be my idea of a nightmare as well.

Hi, I've gone through the ICO for something shared on Facebook. They were very helpful, I'd phone them and talk through the issue. They are tightly regulated to specific law but it certainly sounds that it would be in their remit

I have seen this happen before on our local Facebook group. The driver must be pulling a fast one in some way.

A friend had a photo of a parcel outside her front door but it wasn't there when she looked just after the delivery driver had got into the lift. He must have photographed it then taken it.

Oh I am autistic this would be my idea of a nightmare

"what stops an unscrupulous driver taking a photo of someone with their own phone/device and saving it?"

I've never had a driver say "hang on while I take another one with my other phone"

But I have had 'your parcel is delivered" and a photo of someone else's front door.

If you were unsure which front door then asking your local FB group would be a way to find it.

Erm, what makes you so sure that the delivery driver would suddenly no longer "have access to the photo"? what stops an unscrupulous driver taking a photo of someone with their own phone/device and saving it? and using it for whatever purpose they want? which could well include sending it to a delivery company as 'proof' of them delivering an entirely different item?

If the photo the delivery company has is a different one entirely then they didn't take the one that was shared which doesn't seem to make sense.

Could this be a photo from another delivery which you took in for a neighbour as in that case they would have your photo wouldn't they.