Choose a side: Vinted v disabled users

Vinted are being unreasonable. I don’t have photo ID. My passport expired 10 year ago and I’ve never had to apply for a photo driving licence. Other organisations accept birth certificates plus one or two other items such as bank statement or council tax bill. I’m a trustee and just had to verify my ID for audit purposes to our accountants and they accepted birth certificate and Ctax bill. Vinted can be challenged over this. Their T&C’s are discriminatory

Photo ID is so crucial these days.
Ask her to get a passport as it is needed for many many things not just travel.

Vinted would have had this information on thier T&Cs so they are not being unresonable.

Can you make an account yourself, make a fake listing and price at 300 get her to buy and withdraw yourself?

A provisional driving license is only £34, even if she isn’t able to drive I think she could apply for a provisional license anyway, she wouldn’t legally be able to drive but it would be good ID to have and obviously £34 is a lot more affordable than a passport.

What 'usual' range of docs?
https://mangopay.com/docs/concepts/users/verification/requirements-natural

The only additional documents accepted in most other countries are national ID cards or other centrally issued documentation. Those are usual.

Blue badges, disabled bus passes etc etc are not centrally and securely issued for an appropriate third party verification to take place. They are not usual docs or internationally accepted. They're OK for things like voting which apart from being a farce is solely to match your face and address not anything else.

Pre-brexit it would probably allow EEA national ID cards. But none of the other forms of photo ID your friend has unless she happens to be a citizen of a country with national ID.

I don't drive, and have done a car boot. My mum took me, and sold stuff from her car.

Because spending £100 on a passport to claim £300 of fees still leaves her £200 better off than if she doesn’t apply.

think of it as a business investment. £100 now and she can keep on selling on Vinted for the next 10 years. That’s £10 a year.

I get it sucks, but she will still be better off this way.

Your bank should have changed it's policy regarding expired passports. All banks and solicitor firms that I've dealt with have accepted my expired passport as a valid form of ID.

If she could do a car boot sale, she'd have a driving licence, so she would be able to provide Vinted with the ID they want so she can withdraw her money so she wouldn't need to do a car boot sale.
This whole thing is ridiculous and has been going on for years. I worked in banking and we used to struggle so much getting ID&V for elderly people who had not renewed their passports and driving licences as they no longer used them. Expired documents were not acceptable. We used to have to get 4 or 5 other items from different organisations with name and address on and none of them could be online printouts, they had to be original statements or certified (by a solicitor) copies.
If everyone just had an ID card🤔

Yep
https://www.gov.uk/apply-first-adult-passport/after-you-apply

OP if you're THAT concerned about 'doing things legally' just lend her the £90 she needs for her passport. And have her pay you back with the Vinted proceeds.

It's the cost of doing business. If she wanted to sell for free then FB marketplace, Ebay with paypal is better

Wow, Vinted are scum. I’ve not bought anything from there and this puts me right off.

@Tarquina When did you friend apply for the passport? As far as I understand, the identity interviews for first adult passports are now taking place via video link.

This. It’s absolutely not money laundering and if you think that’s what money laundering is you’re not the best placed person to be advising her.

i have worked with the backend on Mangopay eg. merchants view, It is the mangopay kyc requirement. Mangopay blocks the withdrawal of funds not vinted. Mangopay views the id doc sent through and accepts or rejects it. Vinted will not even see the doc, it’s securely handled via Mangopay.

Have you tried selling at a car boot? People want stuff for pennies.

I'd put some tat up for sale for 300 and let her buy it pff you. You then withdraw the money and give it to her .

This is nothing to do with disability, in fact I'm leaving the thread.
It's about T&Cs, knowing what you sign up for and leaving too much money in an account that exists in Eastern Europe.

I can't walk, but it doesn't make me naive to tncs and expect everyone to kow tow to me.

Has she even tried to withdraw £40?

They have started to crack down on all these things like eBay vinted esty.

I mean look ops friend has made £300 selling her “old/unwanted” clothes yet is skint skint permanently. Many people are actually buying job lots of clothes on Facebook or from the we buy all clothes buy weight companies and running businesses on these while pretending to be private sellers.

It's not money laundering though. It's getting around the rules. She is not 'cleaning' money obtained my illegal means.

Just do it, if they're not prepared to get ID.

This is the list you're referring to, I believe?
https://www.gov.uk/government/publications/proof-of-identity-checklist/proof-of-identity-checklist

Unfortunately, it's not the 5 point framework provided by the FCA, which is here:
https://www.gov.uk/government/publications/identity-proofing-and-verification-of-an-individual/how-to-prove-and-verify-someones-identity
https://withpersona.com/blog/kyc-uk

OP, identity documents are given scores depending on their strength. This is calculated based on, among other things the details they contain in addition to a photograph, and the ease of verifying authenticity (cryptographic features/matching against another government database).

It's not just about mailing them a document for a human to look at and approve. or turning up with a document that has your face on it. Said human also needs to access to the correct government database to verify the information provided which is more difficult for companies based abroad. The more access they need the more stringent the checks and that's not going to make it 'easy and quick'.

Digital platforms usually need an ID document of at least strength 4, and unlike the government they won't have access to a lot of cross-checking information unless they specifically apply for it. That's why they usually accept passports and photo id as standard.

They will have cleared this with the FCA to demonstrate compliance with KYC regulations.

As shit as it is for your friend she'll have to bite the bullet. A disability doesn't prevent people from getting a passport , cost is a different matter.

And, unlike access to a bank account, mortgage or credit card, she is not a 'consumer', rather a seller. The passport is simply the cost of doing business. The way merchants have to pay credit card fees. She is not going to get anywhere arguing r.e. 'protect the customer' because nobody has the right to trade without being able to pay the price of doing so.

I meant to say I wonder if HMRC taking an interest in Vinted has made them up their checks, I haven't heard of anyone else being checked before, not for smaller sums anyway.

Vinted do not usually require ID for smaller withdrawals, up to about £80 I've never been asked, it is because the OP has got a larger sum, and this has triggered them to require the ID, which they say (on their website) is due to meeting money laundering regs. They are based in Luxembourg and the bank is Bank of Lithuania, although they do have a UK version (not sure if that's used though). I've already posted the links of the regulations they say they are following, none of which are UK based.

It is easy to change the account name and get someone else to provide ID, I would do that.

In future, withdraw smaller amounts.

HMRC are interested in people using these Vinted accounts, no idea why as the sums are not high at all and they must have higher value people to go after, but anyone earning more than £1000 a year will have to fill in a tax return.