Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Choose a side: Vinted v disabled users

358 replies

Supersimkin2 · 05/06/2024 17:50

Please say what you think. Vinted asked NDN to verify her ID, which she’s happy to do, or they won’t let her withdraw the £300 she’s made selling her stuff.

Life on disability benefits not so easy right now. Her £300 a big deal.

But she can’t do the checks - cos the only ID Vinted accepts is a passport or driver’s licence, neither of which she has as she can’t travel. All the other ID proofs - she has loads - Vinted won’t accept.

We’ve appealed to Vinted three times and they won’t budge. Mangopay, their money platform, refer us to
Vinted.

So Vinted are keeping NDN’s money. They say ‘We hope you will understand’.

YABU = I’m with Vinted.
YANBU = Shame on Vinted.

OP posts:
Thread gallery
12
wintersgold · 05/06/2024 23:47

Just get her a passport, dear god. It's going to come in useful anyway (even if only as ID, though of course you never know and she may well end up travelling in the future), and the £300 she will get back will more than cover the cost.

ExasperatedDancer · 05/06/2024 23:44

Mansionscoldandgrey · 05/06/2024 23:18

From gov.co.uk

That is for people who already hold a driving licence.

But if you are applying for your first licence you have to declare if you require eyesight correction to meet the minimum standards required for driving.

Seriously, is that really so hard to understand?

Go through the first few questions in the online application to obtain a provisional licence and you’ll reach this one which asks if you can meet the legal eyesight standard for driving.

If you select NO then your application goes no further. If you can’t meet the legal minimum eyesight requirement then you cannot legally obtain a provisional licence.

If you select YES, WITH GLASSES OR CORRECTIVE LENSES, then when you receive your licence it will have the endorsement code 01.

If you fail to declare this at the time of your first application then you open yourself up to a fine.

Once you have obtained your licence any later deterioration in your eyesight isn’t something you have to mention to DVLA unless you develop one of the notifiable eyesight conditions or you no longer meet the minimum eyesight requirement.

Keep up people, this stuff isn’t that difficult. 🙄

Choose a side: Vinted v disabled users
EricHebbornInItaly · 05/06/2024 23:40

It’s not being done to prevent crime because they didn’t care when I got in touch to say a bag listed on there was fake (I’ve done work for the company so I can tell).

And on many sm sites buyers have enormous issues with sellers and vinted don’t care.

WotNoUserName · 05/06/2024 23:40

I had this problem trying to get my son ID so he could get a DBS check. He can't have a driving licence due to his learning disabilities. We are on benefits as he can't work and I'm his carer. For his first adult passport he'd need a doctors letter to say he can't attend the interview as he wouldn't understand the questions. £30 for a doctors letter. Then the cost of the passport. That we'd never use as we can't afford to go abroad. So over £100 just to check he hasn't got a criminal record. We don't have that money spare a month, despite apparently getting tons of benefit money. Hmm

I found they also accept ID cards which some companies provide, so I got him one of those in the end - I think it was £40 (because I fast tracked it)

I don't know if Vinted would accept those?

EricHebbornInItaly · 05/06/2024 23:39

I’m disabled and I have a passport for identity reasons (though hope to travel again one day). I don’t know why Vinted needs those types of identification documents and EBay and Etsy don’t 🤔

Rainydayinlondon · 05/06/2024 23:35

This is discrimination. Taken from the citizens advice website
Taking your disability into account Under the Equality Act, service providers ie banks must take your disability into account when dealing with you as a customer. This means they may have to change the way they do things so you’re not disadvantaged by your disability. If you've suffered a disadvantage because of your disability, it could be disability discrimination.
Your NDN has suffered a disadvantage because she cannot get her money
What counts as unlawful discrimination? Service providers eg banks must make reasonable adjustments if you’re disadvantaged by something because of your disability. If they don’t do this, it’s unlawful discrimination.
It may also be unlawful discrimination, if a service provider treats you unfairly because of something connected to your disability - for example, if you're disadvantaged because you can’t read small print or have difficulties communicating or understanding things.
This is called discrimination arising from disability.
If a service provider fails to make reasonable adjustments, you can also often complain about discrimination because of something connected to your disability.
Equality Advisory Support Service (EASS) If you have experienced discrimination, you can get help from the EASS discrimination helpline.
https://www.citizensadvice.org.uk/law-and-courts/discrimination/check-if-youre-protected-from-discrimination/equality-advisory-support-service-discrimination-helpline/

Equality Advisory Support Service discrimination helpline

Equality Advisory Support Service helpline offering advice to people who may have experienced discrimination.

https://www.citizensadvice.org.uk/law-and-courts/discrimination/check-if-youre-protected-from-discrimination/equality-advisory-support-service-discrimination-helpline

MumblesParty · 05/06/2024 23:27

blackcherryconserve · 05/06/2024 18:11

NDN will need ID when voting on 4 July so what will she do then? #missespointofthread

@blackcherryconserve my Mum has neither passport nor driving licence, and she has a postal vote.

ExasperatedDancer · 05/06/2024 23:20

Rosscameasdoody · 05/06/2024 23:12

But not all eyesight conditions will result in failure to meet the minimum standards - and even so you are not required to report every subsequent change in your eyesight unless it adversely affects your driving ability.

You have to declare eyesight correction when APPLYING for a licence.

That’s what many people on here have been suggesting - that the OP’s NDN applies for a provisional licence.

If she already had one that wouldn’t be an issue and Vinted would have happily paid out the money already.

Specsavers even have this on their website - it really shouldn’t be something people have no knowledge of if they wear glasses and want to apply for a driving licence!!

Do I need to inform the DVLA if I need glasses for driving?There's no need to notify them if you need glasses for driving.
When you apply for a driving license, however, you have to state at that time if you wear glasses when driving, in which case your license is usually endorsed with the code 01.

https://www.specsavers.co.uk/help-and-faqs/do-i-need-to-inform-the-dvla-if-i-need-glasses-for-driving

billybear · 05/06/2024 23:19

do they let you use paypal.have they got a blue badge, is there a complaint department they could use, put it all over twitter and facebook on their page, threaten to go to the papers,

SoupDragon · 05/06/2024 23:18

ExasperatedDancer · 05/06/2024 23:17

I did read it, but I’m not convinced you did.

I have stated quite clearly that in order to obtain a provisional licence online you need a passport to verify ID. Other acceptable documents in that list are biometric ID cards which we don’t have in this country.

Alternatively applicants can get their form and photo signed by someone in one of the listed occupations on the proviso that the signatory knows them personally.

This can be a barrier if an applicant doesn’t move in the same social circles. 🙄

If you read it, why did you state that the NDN had to have a passport then? You absolutely do not need a passport to get a driving license, it simply makes it easier (because you have already jumped through the necessary hoops)

Mansionscoldandgrey · 05/06/2024 23:18

From gov.co.uk

Choose a side: Vinted v disabled users
theeyeofdoe · 05/06/2024 23:18

The vinted T&Cs say:
KYC Checks and depending on their internal procedures and applicable laws you may need to provide a copy of your passport, ID card, driver’s licence, bank statement and/or proof of residency.

So you just need an ID card, can she get a voters one?

BusyMummy001 · 05/06/2024 23:17

FourOfDiamonds · 05/06/2024 18:09

Could you get a close friend or family with ID to set up an account, you buy something for £300 from them, they take out the money and give it back to you? Bit of a work around but would save you getting a passport?

Was going to suggest this. Vinted will take a cute from the ‘sale’ but she’d get more money than by getting a passport.

SoupDragon · 05/06/2024 23:17

ExasperatedDancer · 05/06/2024 23:11

Yes, you can use other documents if you don’t have a passport, but, as your link states, you have to get your application and a photo signed by someone in the following occupations:

The person signing the form and photo must:

  • hold a valid GB photocard driving licence
  • be resident in the UK
  • know you personally
  • not be a relative
  • not be living at the same address as you
Suitable people include a current or retired:
  • local business person or shopkeeper
  • librarian
  • professionally qualified person, for example a lawyer, teacher or engineer
  • police officer
  • bank or building society staff member
  • civil servant
  • minister of religion
  • magistrate
  • local councillor
  • Member of Parliament, Assembly Member, or Member of the Scottish Parliament

How many civil servants, MPs, magistrates and councillors do you know personally?

What makes you think the OP’s NDN has friends in those occupations?

😂

That is not a list of the only people who can sign. It says suitable people include blah blah blah.

ExasperatedDancer · 05/06/2024 23:17

SoupDragon · 05/06/2024 23:09

Have you actually read what you posted? You don't need a passport to get a driving licence.

I did read it, but I’m not convinced you did.

I have stated quite clearly that in order to obtain a provisional licence online you need a passport to verify ID. Other acceptable documents in that list are biometric ID cards which we don’t have in this country.

Alternatively applicants can get their form and photo signed by someone in one of the listed occupations on the proviso that the signatory knows them personally.

This can be a barrier if an applicant doesn’t move in the same social circles. 🙄

WayOutOfLine · 05/06/2024 23:16

The list of occupations that can sign the form is the same for everyone, it's a giant pain and surely outdated, but it doesn't discriminate against disabled people as such. I get asked quite a bit to sign things. Doctors no longer do this for free.

FuckTheClubUp · 05/06/2024 23:13

Can someone explain how it’d be money laundering if the OP purchased an expensive item from the friends vinted account? Surely it’d just go through as a normal transaction? Well maybe not because of all of the back and forth but this may have been a good idea initially

Rosscameasdoody · 05/06/2024 23:12

ExasperatedDancer · 05/06/2024 23:06

Yes, you are required to declare if you need glasses or contacts to meet the minimum standards for driving when you apply for a driving licence. You then get the code 01 for eyesight correction. 🙄

But not all eyesight conditions will result in failure to meet the minimum standards - and even so you are not required to report every subsequent change in your eyesight unless it adversely affects your driving ability.

Wotcher · 05/06/2024 23:11

Supersimkin2 · 05/06/2024 20:51

That’s money laundering. We’re trying to
avoid that and do the thing legally. Vinted won’t let us.

How? It’s not dirty money so it can’t be laundered 🤔
If you’re allowed to spend the wallet with no ID (as opposed to drawing it out) then there’s no issue.

ExasperatedDancer · 05/06/2024 23:11

TheBossOfMe · 05/06/2024 23:02

Yes, you can use other documents if you don’t have a passport, but, as your link states, you have to get your application and a photo signed by someone in the following occupations:

The person signing the form and photo must:

  • hold a valid GB photocard driving licence
  • be resident in the UK
  • know you personally
  • not be a relative
  • not be living at the same address as you
Suitable people include a current or retired:
  • local business person or shopkeeper
  • librarian
  • professionally qualified person, for example a lawyer, teacher or engineer
  • police officer
  • bank or building society staff member
  • civil servant
  • minister of religion
  • magistrate
  • local councillor
  • Member of Parliament, Assembly Member, or Member of the Scottish Parliament

How many civil servants, MPs, magistrates and councillors do you know personally?

What makes you think the OP’s NDN has friends in those occupations?

😂

SoupDragon · 05/06/2024 23:09

ExasperatedDancer · 05/06/2024 22:57

Has anyone who is saying the NDN should obtain a provisional licence bothered to check the application process?

We already know NDN is a) disabled and thus unable to drive and b) does not hold a valid passport.

😂

Apply for your first provisional driving licence
Before you start
You’ll need:

Before you startWe will now ask you a few questions about your eligibility for a first provisional driving licence and then confirm your identity.
You'll need to provide:

  • your email and password if you have a Driver and vehicles account
  • your identity document number. You can use a:
  • UK passport (a passport that expired within the last 12 months can be used for this service)
  • non UK passport
  • biometric residence permit
  • biometric residence card
  • national identity card
  • your National Insurance number if you know it
  • you may also have to provide addresses where you've lived over the last 3 years

So quite apart from the fact that the NDN cannot legally drive due to her disability, in order to make a falsified application for a provisional licence to circumvent the need for purchasing a more expensive passport, she first needs… a passport!!

😂

Have you actually read what you posted? You don't need a passport to get a driving licence.

JemimaTiggywinkles · 05/06/2024 23:08

OP, I'd contact your MP. If companies such as vinted want to trade in the UK they have to abide by UK rules. And UK money laundering requirements do not need passport / driving licence. But UK Equality law does mean that those with disabilities (preventing travel and therefore passport / driving licence) aren't indirectly discriminated against. Which is one reason why UK banks don't require those forms of ID.

Some posters on this thread are incredibly foolish and trusting. A company can write whatever they like in their own t&c. That doesn't mean the t&c meets legal requirements or is enforceable. Never, ever assume that the large multinational corporation can be relied upon to abide by the UK law.

ExasperatedDancer · 05/06/2024 23:06

Mansionscoldandgrey · 05/06/2024 23:00

People are meant to declare if they wear glasses or use contacts when driving and have this recorded on their licences ffs! £1000 fine if you don’t bother to let DVLA know!

No they aren't 🙄

Yes, you are required to declare if you need glasses or contacts to meet the minimum standards for driving when you apply for a driving licence. You then get the code 01 for eyesight correction. 🙄

TheBossOfMe · 05/06/2024 23:02

ExasperatedDancer · 05/06/2024 22:57

Has anyone who is saying the NDN should obtain a provisional licence bothered to check the application process?

We already know NDN is a) disabled and thus unable to drive and b) does not hold a valid passport.

😂

Apply for your first provisional driving licence
Before you start
You’ll need:

Before you startWe will now ask you a few questions about your eligibility for a first provisional driving licence and then confirm your identity.
You'll need to provide:

  • your email and password if you have a Driver and vehicles account
  • your identity document number. You can use a:
  • UK passport (a passport that expired within the last 12 months can be used for this service)
  • non UK passport
  • biometric residence permit
  • biometric residence card
  • national identity card
  • your National Insurance number if you know it
  • you may also have to provide addresses where you've lived over the last 3 years

So quite apart from the fact that the NDN cannot legally drive due to her disability, in order to make a falsified application for a provisional licence to circumvent the need for purchasing a more expensive passport, she first needs… a passport!!

😂

Nope. https://www.gov.uk/id-for-driving-licence

Identity documents needed for a driving licence application

If you do not have a UK passport there are other identity documents you can use for your driving licence application

https://www.gov.uk/id-for-driving-licence

Wotcher · 05/06/2024 23:01

TwattyMcFuckFace · 05/06/2024 18:51

But surely you don't think everyone with a passport travels?

Quite.

My parents both have passports, they haven’t left the uk for 30+ years.

They don’t use them as a travelling document but as an official document.