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AIBU?

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Choose a side: Vinted v disabled users

358 replies

Supersimkin2 · 05/06/2024 17:50

Please say what you think. Vinted asked NDN to verify her ID, which she’s happy to do, or they won’t let her withdraw the £300 she’s made selling her stuff.

Life on disability benefits not so easy right now. Her £300 a big deal.

But she can’t do the checks - cos the only ID Vinted accepts is a passport or driver’s licence, neither of which she has as she can’t travel. All the other ID proofs - she has loads - Vinted won’t accept.

We’ve appealed to Vinted three times and they won’t budge. Mangopay, their money platform, refer us to
Vinted.

So Vinted are keeping NDN’s money. They say ‘We hope you will understand’.

YABU = I’m with Vinted.
YANBU = Shame on Vinted.

OP posts:
Thread gallery
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PrimalLass · 05/06/2024 17:56

A provisional licence is £34 so she might as well do that. It is shit though.

TwilightSkies · 05/06/2024 17:55

As I say, they're arses and definitely favour the seller.

OPs friend is the seller though

Miriad · 05/06/2024 17:55

You don’t need to travel to have a passport. You can get a passport for ID purposes and just put it in a drawer.

How is she proving her ID when required if she doesn’t have a passport or driving licence?

SausageRoll2020 · 05/06/2024 17:55

If this was in the terms and conditions when she signed up for Vinted/Mangopay then it's her own fault.

If it wasn't then she has a valid complaint.

Most of us probably just tick to say we've read the t's and C's without actually doing so but this is the risk.

VeniceVentura · 05/06/2024 17:53

Hmm, Vinted are arses that's for sure.

I made a post recently about their unfair policies.

Most of the responses on my thread, although mostly sympathetic, were that "well you did sign up to the T&Cs".

If it's in their T&Cs then unfortunately she may be a bit stuck, but worth checking to see if these forms of acceptable ID are listed specifically.

It doesn't make it right, I know. As I say, they're arses and definitely favour the seller.

Hermittrismegistus · 05/06/2024 17:52

Licence *

Hermittrismegistus · 05/06/2024 17:52

Can't she just apply for a provisional license? They come pretty quickly

TwilightSkies · 05/06/2024 17:51

What has her disability got to do with it?
Most people with disabilities have ID!