Choose a side: Vinted v disabled users

Vinted are correct and it does say in the wallet T&Cs that you'll need to verify your identification for money laundering purposes (by law) and will need drivers license, passport, bank statements etc..

I suggest she pays £34 to get a provisional drivers licence or apply for a passport to get the £300.

Also I think vinted has their hands tied by the law. There are strict rules in place to prevent money laundering. Money can be 'washed' via sites like vinted, so they have a legal obligation to hold ID and bank details for all sellers. Unfortunately it is the law.

As I said above. Help her apply for some ID so she can use it for all future needs as well.

OP have you/NDN emailed Vinted legal department?

Hell even Roblox only accept a passport 😅 so my 15 year old has a passport to make games.

Thanks for confirming @Miriad

As it's in the T&C, without the accepted/required forms of ID, your friend/NDN should have sold her stuff elsewhere.

It's unfortunate that she's learnt the hard way. But it's not really an issue of 'disability vs Vinted'. It's about not reading and adhering to the T&C.

Framing it as a 'disability issue' is wrong. I say this as a person with multiple disabilities as defined by the Equalities Act 2010.

It’s not because she’s disabled ffs.

how has she gotten though her entire life not needing a passport or license for id. Even banks want photo id 99% of the time when I’ve been in to open an account. Unless for a minor.

I think the point op is trying to make is that the disabled friend has no need for a passport outside of this situation, and would struggle to find the money to get a passport in order to release the funds. Meaning that vinted have effectively locked her 300 pounds behind a 90 pounds (I don't know what passports cost any more) paywall. Though I do think a provisional license is much cheaper.

Op you friend will need to get ID anyway to vote in the up coming election. Could you help her by paying for the passport or provisional driving license and being reimbursed from the 300 when vinted release funds? She can apply online for both and it's way way way less faff than the paper forms. If she goes for the cheaper provisional driving license I think they only take about 10 days to arrive. That way she has ID for future things as well as this situation.

NDN will need ID when voting on 4 July so what will she do then? #missespointofthread

I think Vincent is being unreasonable to not verifying IDs before allowing people to sell really.

I don’t drive or fly. I got a provisional at 17 for I’d purposes to buy booze frankly and now just renew the photo. It is in their terms and conditions though when she signed up to be a seller.

Could you get a close friend or family with ID to set up an account, you buy something for £300 from them, they take out the money and give it back to you? Bit of a work around but would save you getting a passport?

Looking at it, it’s a Mangopay know your customer requirement rather than a Vinted requirement. It’s related to protections against money laundering which is why it needs to be a passport or driving licence.

Not helpful I know, but £300 is quite a big balance to be holding and I think that’s what has triggered Mangopay’s requirement for the ID. Better to make more regular, smaller withdrawals.

I've just had to do the same. You only get asked to verify when you hit a certain amount in withdrawals
I've sold over £700 of stuff on vinted and have only just been asked
I usually withdraw smaller amounts when it's ready so don't let it build up in to the hundreds but I'm.assuming she has hit that target and will have to suck it up and get some ID

Apart from the fact that a passport is expensive. Not difficult to understand really!

I'm disabled and don't travel. I still have a passport because in many cases, it's the only accepted form of ID.

This isn't ableist. Not having a passport has nothing whatsoever to do with disability.

I didn't have to provide either of these

Vented specify it must be a passport or driving licence /provisional driving licence on their site and in T&Cs. It all links into the Know Your Customer Monday Laundering requirements which Mangopay must adhere to for their payments licence - great unless you don’t have either. Could your friend try taking out a smaller amount which might not need ID (Vinted talk about needing ID if you exceed a limit ? ) and then repeat to get all her funds ?

Well, you simply don't tick the box.

If you know you will never be driving then how would you ever get in trouble for not ticking the box?

Everyone can get a passport though, so there’s no reason for anyone not to have photo id 🤷‍♀️

Just came on to mention to all the people telling her to get a driving licence. There's a box on the form to ask if you have any medical conditions that mean you might struggle to drive.

If you do and you tick this box you won't get one. They won't issue a provisional driving licence if you are never going to be able to drive.

I've tried to get driving licences for disabled clients for ID purposes but no joy if they won't be able to drive.

Such a pain. It's so easy for somebody disabled to not have photo ID. :(

Yes.

Is the requirement for passport and/or driving licence ID in their T&C for receiving payment?