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Original poster

Choose a side: Vinted v disabled users

358 replies

Supersimkin2 · 05/06/2024 17:50

Please say what you think. Vinted asked NDN to verify her ID, which she’s happy to do, or they won’t let her withdraw the £300 she’s made selling her stuff.

Life on disability benefits not so easy right now. Her £300 a big deal.

But she can’t do the checks - cos the only ID Vinted accepts is a passport or driver’s licence, neither of which she has as she can’t travel. All the other ID proofs - she has loads - Vinted won’t accept.

We’ve appealed to Vinted three times and they won’t budge. Mangopay, their money platform, refer us to
Vinted.

So Vinted are keeping NDN’s money. They say ‘We hope you will understand’.

YABU = I’m with Vinted.
YANBU = Shame on Vinted.

OP posts:
Thread gallery
12
OhmygodDont · 05/06/2024 21:15

H0ghedge · 05/06/2024 21:12

Unfortunately, consumer protection law dictates otherwise. Foreign businesses doing business with UK consumers are obliged to comply with UK consumer protection law. Whether they actually do so or not is another question.

Show quote history

And what are the U.K. going to actually
Do about a foreign bank only accepting drivers or passport.

AllTipAndNoIceberg · 05/06/2024 21:14

she can’t get a driving licence and couldn’t ever need a passport. She has all the other entirely acceptable ID used for larger and more established orgs eg uk govt.

OP, you say she couldn’t ever need a passport but evidently that’s not true — she needs one now! Because she wants to deal with a non-UK-based financial company. (It does not matter that the company is not as large or “established” as the UK government.)

Of course they are going to be legally restricted in terms of which forms of UK-specific ID they recognise.

I get that it’s frustrating because she didn’t realise, but it doesn’t seem discriminatory.

H0ghedge · 05/06/2024 21:12

OhmygodDont · 05/06/2024 21:10

You can’t make foreign countries or their companies follow your countries ideals.

would you like it if iran said the U.K. must do X…. Or if Sweden that the U.K. must do that? Because it’s their laws and their ids and this that or the other.

No you wouldn’t.

Unfortunately, consumer protection law dictates otherwise. Foreign businesses doing business with UK consumers are obliged to comply with UK consumer protection law. Whether they actually do so or not is another question.

PenguinLord · 05/06/2024 21:12

LakeTiticaca · 05/06/2024 20:58

I can't remember having to verify when withdrawing from vinted

It's a new thing if you earn over a certain threshold

ThreeFeetTall · 05/06/2024 21:12

Why doesn't she do a car boot or something if she wants to sell stuff without this hassle?

QueenOfTheEntireFuckingUniverse · 05/06/2024 21:10

Not everyone has a passport but everyone needs some form of photo ID for almost everything these days.

No you don't. I don't have photo ID. The only thing I haven't been able to do in the last year is vote. (I applied for the free voters ID. It didn't arrive.)

I had a similar problem years ago when I stupidly joined an MLM company. They were US based and needed photo ID to release my funds. As I'd made less than the cost of a provisional licence I decided to write it off. Id never planned to sell, so the discount id got and free products was enough for me.

OhmygodDont · 05/06/2024 21:10

You can’t make foreign countries or their companies follow your countries ideals.

would you like it if iran said the U.K. must do X…. Or if Sweden that the U.K. must do that? Because it’s their laws and their ids and this that or the other.

No you wouldn’t.

XenoBitch · 05/06/2024 21:10

This has nothing to do with disability, so YABVU to make it out to be an issue surrounding that.

PracticeorPractise · 05/06/2024 21:07

Delawear · 05/06/2024 21:06

Complain to Martin Lewis, Trading Standards, Guardian money, whoever else can apply some pressure to Vinted. Tweet them, plaster their social media with complaints. Make a fuss.

Wonder if it would count as disability discrimination?

No, it really really wouldn't.

You're just embarrassing yourself here with statements like this.

PracticeorPractise · 05/06/2024 21:07

Supersimkin2 · 05/06/2024 21:01

@TwilightSkies what has her disability got to do with it?

She can’t travel as a result of disability. So an organisation specifically and only asking for ID that is used for travelling isn’t that helpful cos she can’t get a driving licence and couldn’t ever need a passport. She has all the other entirely acceptable ID used for larger and more established orgs eg uk govt..

I know it’s confusing to some, but you don’t need to have every disability there is to be dIscriminated against for disability.

As an example, if your DC used a wheelchair, and you tried to get her into a concert hall, how would you feel
if the ticket attendant said ‘I’m autistic, for which I get PIP, and I manage the 172 steps fine.

‘How dare you claim to be discriminated against?’

Well she clearly DOES need a passport for some things - like recognised photo ID

Delawear · 05/06/2024 21:06

Complain to Martin Lewis, Trading Standards, Guardian money, whoever else can apply some pressure to Vinted. Tweet them, plaster their social media with complaints. Make a fuss.

Wonder if it would count as disability discrimination?

mybeesarealive · 05/06/2024 21:05

You may have a claim for disability discrimination (indirect discrimination, where practices that might be otherwise lawful disadvantage a disabled person).

Casimira · 05/06/2024 21:05

OP, you seem to have missed the many posters who have suggested she changes the name on the account to a trusted person (you?) who does have ID. Someone upthread said this is exactly what she did.

Sometimeswinning · 05/06/2024 21:05

FourOfDiamonds · 05/06/2024 18:09

Could you get a close friend or family with ID to set up an account, you buy something for £300 from them, they take out the money and give it back to you? Bit of a work around but would save you getting a passport?

I was about to suggest this!

AllTipAndNoIceberg · 05/06/2024 21:05

drainthebath · 05/06/2024 20:45

@AllTipAndNoIceberg

But what do you suggest they do? It’s a legal requirement.
Do what other organisations do. Accept Voter Card, Citizen Card or any of the other official photo ID cards.

If you can use one to vote you should be able to use one to get your money from Vinted.

It’s not a UK organisation, and neither is its payment provider, as has been explained on the thread. So there is no particular reason why you “should be able to” do that.

OhmygodDont · 05/06/2024 21:04

Smellypostrunbum · 05/06/2024 21:02

Sorry haven’t read all the replies, but does she have a blue badge? Would that be acceptable, I noticed it was one of the permitted IDs for voting.

Why would a company and bank registered in a foreign country take a U.K. blue badge as photo id?

Londonrach1 · 05/06/2024 21:03

Has your neighbour got an expired passport. Tbh it's in vinted terms and conditions and not linked to disability. Reason why I don't use vinted.

hendoop · 05/06/2024 21:02

Yabu - these rules are needed to prevent selling stolen items etc

Original poster
Supersimkin2 · 05/06/2024 21:02

Nope.

OP posts:
Smellypostrunbum · 05/06/2024 21:02

Sorry haven’t read all the replies, but does she have a blue badge? Would that be acceptable, I noticed it was one of the permitted IDs for voting.

Original poster
Supersimkin2 · 05/06/2024 21:01

@TwilightSkies what has her disability got to do with it?

She can’t travel as a result of disability. So an organisation specifically and only asking for ID that is used for travelling isn’t that helpful cos she can’t get a driving licence and couldn’t ever need a passport. She has all the other entirely acceptable ID used for larger and more established orgs eg uk govt..

I know it’s confusing to some, but you don’t need to have every disability there is to be dIscriminated against for disability.

As an example, if your DC used a wheelchair, and you tried to get her into a concert hall, how would you feel
if the ticket attendant said ‘I’m autistic, for which I get PIP, and I manage the 172 steps fine.

‘How dare you claim to be discriminated against?’

OP posts:
ReadingSoManyThreads · 05/06/2024 20:59

Miriad · 05/06/2024 18:01

Everyone can get a passport though, so there’s no reason for anyone not to have photo id 🤷‍♀️

Show quote history

Have you seen how much passports cost though?? It's a lot to pay to only be using it as a form of ID.

NegativeNelly · 05/06/2024 20:58

I think that's disgusting! Is it something the ombudsman could help with at all? or trading standards?

LakeTiticaca · 05/06/2024 20:58

I can't remember having to verify when withdrawing from vinted

Letsgotitans · 05/06/2024 20:58

Supersimkin2 · 05/06/2024 20:51

That’s money laundering. We’re trying to
avoid that and do the thing legally. Vinted won’t let us.

Show quote history

Is it? I don't know the technical definition of money laundering but I thought it was to do with you earning the money illegally and the processing it through a legit business. Your daughter hasn't earned it illegally. I'd do this option.