Choose a side: Vinted v disabled users

Doesn’t the buyer choose the shipping provider on Vited, and is Royal Mail even an option?
I’ve sold several items through them, and always had to take the parcels to an Evri or InPost collection point.

I don't remember being asked for ID ever on vinted. Is it because she has accumulated 300

Yup, a friend of mine is a career for someone with disabilities. She often accompanies her on cruises, as well as to the post office, shops, restaurants, pubs etc - she helps her lead a full and interesting life, without being constantly negative about all the things perceived as ‘can’t dos’.

Royal Mail do a collection service for starters. Presumably she has people who care for her (in both senses of the word) too.

She can hardly get in to a car, but can buy and sell clothes - how does she get to the post office? Millions of people with disabilities travel - if not on their own, then with assistance, so I’m not sure why you’re convinced this is something NDN cannot and will never do; you seem very negative.

It’s a requirement by the regulator to ensure pay outs are made to the right person and part of anti money laundry regulation.

Money box on Radio 4 love this sort of topic- Vinted is quite topical, too.

www.bbc.co.uk/programmes/articles/1M8DssCcgjtZQlwLCrLBmpM/contact-money-box

@OhmygodDont oh, okay. Right, but out of £300. Seems smart.

I don’t think ops interested in a simple way of getting the money. She wants to be proven right at any cost

You have to follow procedure to even be referred to the financial ombudsman.
The DDA was superseded by the Equality Act 2010 - which is almost 14 years since it came into force. OP isn’t being given amazing advice here.

Blame the government and not Vinted. Most countries in Europe have free Identity cards which you can use for international travel and identity purpose.
How is Vinted supposed to protect its users from fraud?

Because that's illegal?

@Supersimkin2 did you try the workaround I suggested of changing the name on the account?

The issue is indirect discrimination. Not all disabled people can get a driving licence - which is cheaper than a passport. So they have to go for the passport which is more expensive. That means they are at a disadvantage because of their disability. Which contravenes the Equality Act 2010. Which is illegal.

I've managed to be an executor twice in the last 4 years in the UK without a photo drivers licence or passport. That's included opening new bank accounts, selling a house, transferring quite large sums of money. I've also filed my self assessment tax returns with HMRC for a very long time without needing photo id. Yes some UK-based companies were difficult about it.

https://www.gov.uk/government/publications/proof-of-identity-checklist/proof-of-identity-checklist

Apologies if this has been mentioned elsewhere, but you don't need photo id for money laundering checks. Proof of your name can been provided by your birth certificate. A provisional driving licence is not a permitted document, although a full licence is.

If Vinted insists that this is an AML requirement, they should be referred to the government's own list of acceptable documentation.

Sadly I don’t think it was, it is clear in the article that the poor woman and the journalist have both been in contact with vinted for some time, with no joy. I understand why a company that is holding peoples money for them needs to be careful about who it releases funds to, but it also needs to recognise that their are some situations where discretion and flexibility is the key.

I would definitely change the name on the account, retrieve the money and then change it back.

I don't think there's going to be much shifting FCA regs on this in the future, especially for e-banks, someone upthread has explained why they have a higher level of security ID needed than for UK bank branches, but ultimately the paperwork for financial security is getting more onerous and for 99% of people, who need mortgages, to access online accounts etc, they will need ID of some sort in the future to live their lives.

It isn't fair we don't have a cheap UK-wide ID but it doesn't look like that's coming, politically, so a passport or driving license it is.

I wondered if the Vinted article in the Daily Mail today was 'inspired' by this thread, although it was changed to a much higher amount, not accessible by a bereaved person...the answer they gave was 'suck it up' basically.

I saw a similar post recently, it suggested changing your name on the app, and providing ID in that name then changing back when approved.
I have no idea if it works, but she can change to your name, you provide your ID, then change back in the future.

Vinted (actually MangoPay) isn't going to back down on this. AML legislation applies to everyone like it or not.

I do appreciate the difficulties though, having had a protracted issue with an insurance company that wanted me to get ID for the settlor and beneficiaries of a Dead Settlor Trust.

The "settlor" had been dead for 20 years and one of the beneficiaries lived in a village in a remote part of Africa. Common sense did not prevail until I organised a "home visit" to the graveside in his local church which sorted out the settlor! The beneficiary was a whole other thing (his address was something like the white bungalow at the end of the track by the shop which sells farm goods)

Having acceptable ID is difficult in certain circumstances and iften can seems very unreasonable when you're caught out.
I can't get a bus pass. I have a passport & a driving licence . But nothing acceptable to my Council with my address on.