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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think we should stop pretending that Internet Security is a thing?

35 replies

HelenHen · 05/06/2024 10:16

Looking at all the hacks on major companies, banks and government departments recently, e.g. Santander, Ticketmaster, local councils. At what point do we just accept that the system is broken?

I don't understand why schools and GPs are so insistent on going down the online route, when all this super sensitive information will just inevitably be hacked?

My child's online school information is all contained in one place. This includes, his DOB, health history, exam results, allergies, parental consents, emergency contacts, behaviour points and detention information, whether his homework was submitted on time, a photo of him, school trip information, etc. What are they thinking?

They are also expected to provide fingerprints to access their canteen account, which is of course held online. I queried this and was told 'oh he can just give a pin instead', which he is doing, and it works for him. So why ask for fingerprints if a pin is fine?

AIBU to expect more security for sensitive information?

OP posts:
SerendipityJane · 05/06/2024 10:40

Once any information has left your possession, then it's best to consider it compromised and act accordingly. So don't reuse passwords, and make passwords as random as possible (see image).

Setup 2FA everywhere you possibly can. Ideally with an authenticator app.

Never divulge any details to anyone who calls you.

Trust your browsers little padlock for secure connections.

Don't use public WiFi without a VPN

That should put you into the top 20% of difficult to hack users. Unless you are phenomenally wealthy and worthy of a targeted attack. (And if you are then why aren't you paying for proper security you tightwad ?)

To think we should stop pretending that Internet Security is a thing?
SummerFeverVenice · 05/06/2024 10:30

HelenHen · 05/06/2024 10:26

Yet up to 550 MILLION ticketmaster accounts were hacked.

No, Ticketmaster’s system was hacked, that is ONE hack.

As a result of the ONE hack on ONE system, the account info of up to 550million users was leaked.

They didn’t “hack” each account.

CasperGutman · 05/06/2024 10:28

I'd hate to have to go back to travelling into town to pay in a cheque, or taking insecure cash out of the bank to carry around with me risking losing it or having it stolen. I love that I can order things on my phone and have them arrive tomorrow, instead of writing them down on a list and having to travel somewhere when I get the opportunity, which probably won't be before the weekend at best.

SerendipityJane · 05/06/2024 10:27

Just don't do it on the cheap. It's very simple.

Almost all public companies view IT security as a nuisance and cost. Something to be bought down to £0 wherever possible.

HelenHen · 05/06/2024 10:26

SummerFeverVenice · 05/06/2024 10:25

The internet isn’t broken.
Hacks are widely publicised because companies are required to notify everyone whose data may be compromised.
In any one day, hundreds of millions of systems are not hacked.
Tens of millions will successfully foil a hack.

Yet up to 550 MILLION ticketmaster accounts were hacked.

OP posts:
SummerFeverVenice · 05/06/2024 10:25

The internet isn’t broken.
Hacks are widely publicised because companies are required to notify everyone whose data may be compromised.
In any one day, hundreds of millions of systems are not hacked.
Tens of millions will successfully foil a hack.

HelenHen · 05/06/2024 10:25

JacquesHarlow · 05/06/2024 10:23

This is going to be a tired set of arguments on here, because most replies will fail to acknowledge the one thing which drives all this behaviour -

Convenience.

If people refused to use these tools or adopt them because of the inherent risk that every so often, a server or a system will be hacked, then we would be happily in the 90s again.

However most people are willing to enjoy the convenience of online tools, and so happily concede their personal data and all the aggregated information in one place, on the basis of convenience.

I don't find online tools at all convenient though, and would happily go back to speaking to actual human beings who can help and understand my query.

OP posts:
Comtesse · 05/06/2024 10:23

You are dead wrong, of course security is possible on the internet. It’s not easy and there are always some risks. But sloppy practice by many organisations doesn’t mean it’s not possible to manage security.

JacquesHarlow · 05/06/2024 10:23

This is going to be a tired set of arguments on here, because most replies will fail to acknowledge the one thing which drives all this behaviour -

Convenience.

If people refused to use these tools or adopt them because of the inherent risk that every so often, a server or a system will be hacked, then we would be happily in the 90s again.

However most people are willing to enjoy the convenience of online tools, and so happily concede their personal data and all the aggregated information in one place, on the basis of convenience.

BingoMarieHeeler · 05/06/2024 10:20

When you have to type in your email address to verify your banking for example, that is behavioural biometrics. To be secure systems need 3 factors - something you have (eg phone), something you know (password or pin) and something you are (eg Touch ID, retina, fingerprint). So yeah to be secure you need all that shit. Multi factor authentication. But internet security is certainly indeed a thing and very possible.

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