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Donning my hard hat for this one - cabin crew appearance

383 replies

TellerTuesday · 31/05/2024 20:30

I do realise I'm probably going to get flamed for this but has anyone else noticed a real decline in the appearance of cabin crew members?

Just had a flight with Virgin and the female members honestly looked dreadful. Ill fitting uniforms, red trousers stretched over VPL bottoms, tight white gaping shirts, one had a drab cardigan over the top.

I realise it's a sexist notion but when I was younger they always looked so glamorous strutting through the airport in their heeled court shoes (mainly flat now it appears), immaculate hair and make up.

Also thought the same when I last flew with TUI. The male cabin crew always seem to look well turned out.

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Thevelvelletes · 02/06/2024 23:09

Good to hear what it was like at the coal face

HeidInTheBaw · 02/06/2024 23:06

Ex BA hostie here. We had high heels to walk through the airport and then flat cabin shoes. Our uniform was by Paul Costello and we had to wear a certain colour of red lipstick and nail polish was mandatory, as was make up. That was in the eighties.

But remember, in reality the crew are not there to look glamorous, the fact that they serve you refreshments is an added bonus. They are there primarily for your safety.

Its bloody hard work, so often we looked bedraggled despite our best efforts. We’re human after all, but honestly some of the personal and stupid remarks people come out with are just incredulous.

I was on the good salary with BA but now the salaries are dreadful. You certainly don’t do it for the money.

I don’t know who makes the Virgin or TUI uniforms now but when TUI were Britannia, the uniforms were designed by Elizabeth Emmanuel. It didn’t mean that the quality of the fabric was good I can tell you.

Chewyspree · 02/06/2024 22:22

Over 20yrs ago I worked for a company that designed and made high end uniforms. We did lots of airlines and the real high point was when we landed the Emirates account. I can tell you that so much thought and time and love and attention used to go into those uniforms. We designed the hell out of them and were really proud of them.

When we got the Virgin account the budget was initially £5,000 per cabin crew - this was for the Westwood uniform and it was an unheard of sum in the industry. It was beyond crazy. We also had to personally destroy all old uniforms. When we re-wrote their uniform guidelines it was an A5 booklet half an inch thick. Everything was mandated down to manicure colour, heel height, hair style, lipstick. All provided free of course.

Butchyrestingface · 02/06/2024 22:10

They should wear whatever is most comfortable to operate in (particularly on long haul flights) and doesn’t scare the horses. Critically, no clothing that would impede egress of the plane in an emergency - so heels are out.

Thevelvelletes · 02/06/2024 21:46

PenguinLord · 02/06/2024 07:05

Do they look shabby/disshelved? Smudged makeup? Alcohol breath?

I find the 'old' expectation for them to wear blooming heels and mini skirts really sexist.

The tight skirt and heels just screams male fantasy.

reallyworriedjobhunter · 02/06/2024 21:33

Well I travelled on a plane recently. Long haul, BA. I had no make up on, was tired and very casually dressed. Defo had a vpl going on.

The cabin crew were polite enough to not mention it at all. They were all perfectly lovely and I even woke up to find one of them gently replacing my blanket and closing the blind for me. Who would have thought they had no interest in how I looked whatsoever!

OldPerson · 02/06/2024 21:18

Hate to burst your bubble, but cabin crew are mandatory only for safety reasons and evacuating an aircraft.

All the rest is marketing.

And let's face it, you don't get the same class of passenger.

How many stories do you read now of drunk abusive passengers who behave like football thugs or the lowest most ignorant segment of society, who think with their fists or their potty mouths.

Lollipop81 · 02/06/2024 21:03

Couldn’t give a toss 😂 as long as they are doing their job 👍

Pipinatent · 02/06/2024 21:03

I’m inclined to agree to an extent. I’m more of a Ryanair flyer over Virgin, and I understand that salaries aren’t huge but I do think there has been a decline in effort and appearance. Far too much make-up and dishevelled. I’m all for comfortable uniforms but don’t rock up to work in crumpled, grubby looking clothing.

Something I have noticed over the last few years is that cabin crew have got noisier. They thump up and down the cabin, slam doors shut in the galleys and bang the drawers in on the trolleys. I’m not mega keen on flying and the clattering and banging around can sometimes be a bit too much to cope with. Plus, if on the rare occasion I happen to be nodding off to sleep, there will be a noise from the cabin crew and I’ll jolt awake.

Proper first world problem this one, and the option isn’t there to fly with a different airline (although I did fly with KLM recently and they were well turned out, nice and calm in the cabin). It won’t stop me from flying Ryanair but a little more professionalism would be nice sometimes.

Lifeomars · 02/06/2024 21:00

WhatOnGodsGreenEarth · 31/05/2024 23:57

Cabin crew here (red uniform and all) 😉

For safety reasons we only wear heels in the airport. As soon as you board the plane you have to change into flats. It’s a requirement.

The uniform is not the best quality and looks better on some than others depending on your size / shape.

Yes - there are uniform and grooming standards we have to adhere to and we are supposed to maintain that throughout the flight. Not always possible though as we are often so busy.

The other day on an extremely busy flight when I eventually managed to use the toilet after being in the air a good few hours, I’ll admit I wasn’t looking my best either. This however was after dealing with two medical incidents, a meal service, two drinks services, splitting up a fight between three passengers, bad turbulence and trying to calm and reassure two very nervous fliers who got themselves into a right state and cleaning up after some poor child had vomited everywhere.
I’d had 6 hours sleep whilst away at my destination, I was jet lagged, exhausted, dehydrated and when I landed at Heathrow I didn’t look like I did when I had boarded my flight.

Our role is mostly safety related.
As for VPL I’m sure I have that sometimes but whether I’m looking ultra groomed or whether my hair and makeup needs touching up, please rest assured that myself and my colleagues are trained to save your life in a medical emergency, an emergency landing, decompression or a ditching and we can evacuate you all from that plane bloody sharpish if needs be. As long as my colleagues can grab me a defibrillator, restraint kit or a fire extinguisher and back me up when I need it then I’ll overlook a drab cardigan and still go back to serving gin and tonics with a smile when I’m done.

I posted on here earlier about how well I was looked after when I became ill on a flight, not only were the staff professional and reassuring, they were so kind and did all they could to care for me.

GrinAndBeerIt · 02/06/2024 20:55

They don't wear high heels, wear badly fitting uniforms and have vpl?
How on earth will people cope? What about the middle class flyers? It's enough to make them choke on their gin and tonics 😲
I would be writing a very stiff letter to the airlines CEO to make him aware of my disapproval.
It's simply not good enough that people are paying good money for a flight to be served by someone of shabby appearance.
Standards absolutely must be maintained, otherwise it's a slippery slope and before we know it you won't be able to tell who is passenger and who is staff.
Most combobulating!

HandsDown84 · 02/06/2024 20:42

I was on an easyJet flight yesterday and I did look down at the cabin crew member's feet - thinking why the hell do they still make them wear court shoes when they're standing for nearly 4 hours?

From the rest of the thread I see they're maybe not mandatory but 3 of the 4 were women and in navy courts.

Sharptonguedwoman · 02/06/2024 20:23

testing987654321 · 31/05/2024 20:33

They should look well turned out, but they can do that in sensible shoes that won't injure their feet. And what's the problem with a vpl? Reassuring that they're wearing sturdy pants!

Doesn’t sound smart tbh.

scotvic · 02/06/2024 20:16

I just went one way BA and one way Ryanair. The BA uniforms were good quality, well styled and fitted well. The Ryanair ones were terrible - poor design, cheap material and ill fitting. All
about money I guess.

DiduAye · 02/06/2024 20:11

You deserve flaming

Tessabelle74 · 02/06/2024 19:52

I'd rather a pleasant cabin crew with vpl than a snooty one with immaculate make up 🤷

AnnieSnap · 02/06/2024 18:28

TellerTuesday · 31/05/2024 20:30

I do realise I'm probably going to get flamed for this but has anyone else noticed a real decline in the appearance of cabin crew members?

Just had a flight with Virgin and the female members honestly looked dreadful. Ill fitting uniforms, red trousers stretched over VPL bottoms, tight white gaping shirts, one had a drab cardigan over the top.

I realise it's a sexist notion but when I was younger they always looked so glamorous strutting through the airport in their heeled court shoes (mainly flat now it appears), immaculate hair and make up.

Also thought the same when I last flew with TUI. The male cabin crew always seem to look well turned out.

We’re all the men perfectly dressed?

Iamanunsafebuilding · 02/06/2024 16:54

I don't know if it's been said yet but the reason so many female crew have their hair in a high bun is a safety requirement not for the aesthetic. They cannot have hair past their collar.

notimagain · 02/06/2024 15:25

In the very very early days cabin crew were mostly if not totally male (legacy from cruise liner days) the first female cabin crew appeared in the ?1920s and the uniforms were military style.

I think the requirement to be glamorous/chic crept in a bit later, during the sixties…

PenguinLord · 02/06/2024 15:22

willWillSmithsmith · 02/06/2024 09:39

In the beginning flying was marketed as something very special. If you look at footage from the early days of commercial flying you will see the interiors looked very different (very high end), passengers dressed in their best clothes and the cabin staff were made to look like chic models. It was meant to be an upmarket experience, not the cattle like transit it is today.

But it was VERY early days of flying. If you think 80s and 90s, then that experience was already far more ordinary.

willWillSmithsmith · 02/06/2024 09:39

AllProperTeaIsTheft · 01/06/2024 16:43

I'm just a bit baffled that there was ever any need for people doing that job to look any more glamorous than anyone in any other public-facing job. I mean... why?!

In the beginning flying was marketed as something very special. If you look at footage from the early days of commercial flying you will see the interiors looked very different (very high end), passengers dressed in their best clothes and the cabin staff were made to look like chic models. It was meant to be an upmarket experience, not the cattle like transit it is today.

Blondieblueeyes · 02/06/2024 08:10

TellerTuesday · 01/06/2024 18:06

Well it just an observation as I flew yesterday @AlwaysGinPlease so it was fresh in my mind. Now you've mentioned it though, the staff in Sainsburys this afternoon looked a lot smarter in comparison.

I don't imagine that the staff in Sainsbury's had been in uniform for 18 hours, had to run around after often rude and demanding passengers, dealt with vomiting children, slept in their uniform or been told that they've got to change their tights mid shift because they've got a tiny hole in them which would compromise their 'appearance'!

PenguinLord · 02/06/2024 07:05

Do they look shabby/disshelved? Smudged makeup? Alcohol breath?

I find the 'old' expectation for them to wear blooming heels and mini skirts really sexist.

ihatecoffee · 01/06/2024 19:54

TellerTuesday · 01/06/2024 18:06

Well it just an observation as I flew yesterday @AlwaysGinPlease so it was fresh in my mind. Now you've mentioned it though, the staff in Sainsburys this afternoon looked a lot smarter in comparison.

Probably because they'd not got jet lag, not had minimum rest, and weren't in their feet for 12 hours at 36000 feet....nor slept in crew bunks in their uniform!!!!

ShadesofPoachedSmoke · 01/06/2024 19:51

SleepyHollowed84 · 31/05/2024 23:21

You won’t care about their VPL when they’re the people responsible for your safe evacuation of the aircraft in 30 seconds or performing CPR on your loved ones.

Absolutely!