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20 year old daughter having to spend night at JFK airport.

285 replies

DaughterStranded · 27/05/2024 21:43

Not an AIBU, but posting for traffic as really worried.
20 year old DD has arrived at JFK airport to find connecting flight to South Carolina cancelled due to signalling issues. The next connecting flight will go 7am tomorrow morning. There are no earlier flights to any nearby airports available.
DD has decided to spend the night at JFK airport. I am worried she will fall asleep and get robbed of her phone/money. Anyone else had this situation to deal with? Any advice or tips anyone?

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DaughterStranded · 30/05/2024 21:08

notimagain · 30/05/2024 18:29

Still confused TBH by why the signaling word has been used at all….I guess at a stretch it might be used to describe in some really old fashioned way quaint way communications in general, but it’s not in the aviation vernacular in that context…the days of “sending a signal” or similar have long gone.

About the only context I actually can think off where “signaling” might be used would be at a techie level in discussions between the flight crew and engineers, not really the level of vocab that pilots, or the cabin crew or the ground crew go in to when telling passengers about delays…

Looking at the news and other reports I can see at least one legit reason why flights were delayed or cancelled ex-JFK on the 27th, but as for “signaling” think something has got lost in translation…

Edited

I am wondering if I misunderstood what DD said! The airline definitely said the cancellation of flight was due to factors beyond their control in any case.

OP posts:
Needmoresleep · 30/05/2024 20:47

I suspect autocorrect. Scheduling not signalling.

notimagain · 30/05/2024 18:29

Donsyb · 30/05/2024 18:19

Signalling where though? At the airport?

Still confused TBH by why the signaling word has been used at all….I guess at a stretch it might be used to describe in some really old fashioned way quaint way communications in general, but it’s not in the aviation vernacular in that context…the days of “sending a signal” or similar have long gone.

About the only context I actually can think off where “signaling” might be used would be at a techie level in discussions between the flight crew and engineers, not really the level of vocab that pilots, or the cabin crew or the ground crew go in to when telling passengers about delays…

Looking at the news and other reports I can see at least one legit reason why flights were delayed or cancelled ex-JFK on the 27th, but as for “signaling” think something has got lost in translation…

Donsyb · 30/05/2024 18:20

notimagain · 30/05/2024 17:01

Never ever ever heard of “signaling failure” in my time in airline flying, sounds like a railway term TBH…

TBF if that was offered by ground crew they may well have been having a hard day and have been known to offer up vague/inexact terms.

What is undeniable is the weather up the eastern seaboard and elsewhere was really bad PM 27th (widespread thunderstorms) and there were lots of flights disrupted as a result, including many of JFK…so if your DD got stuck PM 27th I suspect that’s the reason.

Maybe one of the guys who waves those paddles around on the tarmac called in sick 😂

Donsyb · 30/05/2024 18:19

DaughterStranded · 30/05/2024 13:47

Signalling failure apparently.

Signalling where though? At the airport?

notimagain · 30/05/2024 17:01

DaughterStranded · 30/05/2024 13:47

Signalling failure apparently.

Never ever ever heard of “signaling failure” in my time in airline flying, sounds like a railway term TBH…

TBF if that was offered by ground crew they may well have been having a hard day and have been known to offer up vague/inexact terms.

What is undeniable is the weather up the eastern seaboard and elsewhere was really bad PM 27th (widespread thunderstorms) and there were lots of flights disrupted as a result, including many of JFK…so if your DD got stuck PM 27th I suspect that’s the reason.

mrmjf · 30/05/2024 16:51

Could there be a scam here ? Have you spoken to your daughter or just had a message ?

ShrubRose · 30/05/2024 14:17

DaughterStranded · 30/05/2024 13:44

@StripedTomatoes My money, my choice as to what I think is worth paying for.

Second that. And I would have counted myself lucky that there was a vacancy over the Memorial Day Week-end.

DaughterStranded · 30/05/2024 13:47

Donsyb · 30/05/2024 09:46

What was the actual reason? They often try to get away with that first to avoid paying out.

Signalling failure apparently.

OP posts:
DaughterStranded · 30/05/2024 13:44

StripedTomatoes · 30/05/2024 10:32

You paid nearly FIVE HUNDRED QUID for a few hours in a hotel room rather than saying "Oh bad luck darling but I'm sure you'll be fine in the airport. Text me in the morning"?! You are an absolute mug OP.

@StripedTomatoes My money, my choice as to what I think is worth paying for.

OP posts:
SofiaSoFar · 30/05/2024 11:35

Christ! I've just seen it was £440 for the room?! 😂

There's no way on earth I - or DH - would spend that on a room for our DD just to avoid a few boring slightly uncomfortable hours in a perfectly safe airport, regardless of how easily affordable it would be. Our daughter is 24 now and was off travelling around North America and then Asia herself at 20/21; I don't think she'd have even bothered to mention this issue, let alone accept spunking such a sum on a room.

If she was genuinely in danger obviously money would be no object in helping her sort the problem, but wow, £440 to avoid sitting in JFK? Bonkers!

I'd be reluctant to even spend company money on such an extortionately expensive room for just a few hours waiting at an airport when I'm away on business.

InYourRoom · 30/05/2024 11:03

And yes, I would totally wince at the cost of the room, but I'd do it if I possibly could.

InYourRoom · 30/05/2024 11:01

My daughter is 20. I would 100% help her in this situation. I would help my son out if he asked and he works for the police!

I know my mom would help me and I'm in my 50's!

There are some very harsh vipers on here. Grin

StripedTomatoes · 30/05/2024 10:32

DaughterStranded · 28/05/2024 09:03

Yes, this. DD has worked and saved for the trip. She is on a limited budget and was going to sleep in the airport rather than pay the money to stay in the TWA hotel. The cost for one night in TWA hotel was £440, so DD felt she couldn't justify the cost.

You paid nearly FIVE HUNDRED QUID for a few hours in a hotel room rather than saying "Oh bad luck darling but I'm sure you'll be fine in the airport. Text me in the morning"?! You are an absolute mug OP.

AllyCart · 30/05/2024 10:14

Whatinthedoopla · 30/05/2024 02:16

I got one from a Latin American one! :)

They will most certainly never tell everyone on board that you can get a refund, you always have to look online.

American carriers flying within the US - i.e. not to/from the UK/EU - are not bound the same or similar rules that airlines in other countries/regions may be, though.

I have had multiple flights cancelled and rescheduled in the US and have never had any recompense beyond refunding or rebooking the ticket.

That includes with our US business travel agents tightening the thumb screws on them and me personally phoning and emailing the various airlines' customer services all over the world. With Delta, for example, if you're booked on a connection with them by Virgin Atlantic they'll send you to KLM customer services as they deal with their European codeshares and tickets.

I must have had at least 20+ long flight delays and cancellations within North America over the past decade on business.

notimagain · 30/05/2024 10:11

Working on the assumption from the OP that we are talking about Monday 27th, PM into evening.,.

For info on the 27th the weather agencies such as NOAA were warning of widespread thunderstorms down most of the US eastern seaboard and westwords from Florida across towards Texas for much of the later part of the day.

That certainly translated into airspace closures and as a result what’s known as “ground stops” either for a whole airport or just for selected routes at places such as JFK.

As others have said EU rules/EU261 may not apply.

https://www.foxbusiness.com/lifestyle/ground-stop-one-americas-busiest-airports-one-years-busiest-travel-weekends
…

'Ground stop' at one of America's busiest airports on one of year's busiest travel weekends

The FAA's Air Traffic Control System Command Center announced that JFK Airport in New York City has been issued a ground stop. Thunderstorms were blamed for the Memorial Day delays.

https://www.foxbusiness.com/lifestyle/ground-stop-one-americas-busiest-airports-one-years-busiest-travel-weekends

Donsyb · 30/05/2024 09:46

DaughterStranded · 30/05/2024 09:04

@Donsyb The airline said that the cancelled flight was due to factors beyond their control. I think that this absolves them from any need to pay compensation unfortunately 😞

What was the actual reason? They often try to get away with that first to avoid paying out.

notimagain · 30/05/2024 09:12

AliceOlive · 29/05/2024 22:32

That is outside of the secure areas. I don’t think it’s a huge problem as it apparently is at JFK in public areas, but I’ve seen homeless sleeping in parts of Heathrow near the trains at times also.

Yep, you won’t get homeless walking in off the street and going through security to airside.

One problem at some US airports is that the baggage belts can actually be landslide, which can make for some perhaps slightly misleading images.

As for Heathrow, there was at least one regular homeless man at LHR T5 who was pretty much adopted by the resident crew and staff ..but he was always very definitely landslide.

DaughterStranded · 30/05/2024 09:04

Donsyb · 30/05/2024 08:42

They do if your flight departs or arrives in/ from the U.K. and EU I believe

@Donsyb The airline said that the cancelled flight was due to factors beyond their control. I think that this absolves them from any need to pay compensation unfortunately 😞

OP posts:
cavalier · 30/05/2024 09:04

Sorry i meant stuck solo without their family … I worried enough when teens 🤦🏻‍♀️😆

cavalier · 30/05/2024 09:03

DaughterStranded · 29/05/2024 20:50

@cavalier Thanks for your good wishes. Staff said they couldn't help as cancellation of plane was due to factors outside their control. I paid for a night at the hotel at JFK and DD got flight to South Caroline yesterday. She is now at her friend's house having a fab holiday!

That’s brilliant 😃 thank you for letting us know .. I have grown lads with families and if they was on their own I’d worry you know ? … so I can only imagine how worried you were ! Take care both 😉

Donsyb · 30/05/2024 08:42

sabbii · 29/05/2024 18:34

I have read somewhere that US airlines have no obligation provide hotels or sustenance, nothing like the support in the UK and EU

They do if your flight departs or arrives in/ from the U.K. and EU I believe

Donsyb · 30/05/2024 08:40

ShrubRose · 29/05/2024 22:24

Maybe they've dealt with the problem by now, but this article headlined "Homeless Are Filling JFK Airport" is from January 2023.
https://www.fox5ny.com/news/jfk-airport-becoming-shelter-for-homeless-new-yorkers

That will be before departures though, not in the ticketed area.
certainly didn’t see it when I was at JFK in June 2023 or July 2022

Ineke · 30/05/2024 03:50

If she can’t get a hotel then maybe the Chapel ,Prayer room is a good quiet place to kip for a bit. Keep passport and money etc close in clothes etc obs.