Tesco not delivering because I had no id!!

I'd have been absolutely bloody furious, OP. I too live in an area with no instant delivery option and if I didn't have access to the car I'd be stuffed.

Its always worth having a photo of your driving licence or similar for this type of stupid occasion.

We don't have JustEat here.
Or Tesco Whoosh.
Or Iceland delivery.
Or Asda express delivery.
Or Uber.

And our nearest Aldi is 25 miles away, or 45 minutes by car.

Not everyone lives where you do.

Your quick response to 'go here instead'

Also the dp was out. How do you know when he'd be back?

Just eat and uber add on ££ so it doesn't matter where they can deliver from. You're probably best just going to tesco.

Also the other poster said lidl and aldi. Just eat and uber don't always deliver to remote areas. Which is where OP said she lived?

How do YOU know I don't?

OP's DH was out with the car. So presumably he could go to lidl.

Just Eat deliver groceries.

Tesco have a Whoosh option.

Iceland do same day slots.

Asda do express delivery too.

There are more options than Tesco...
Even an Uber to Aldi - Uber home.

What an idiotic policy. Surely Tesco could just put a big warning on the delivery instructions for deliveries with age-restricted items? Why should it be relevant how old the customer is if the delivery is just bread, tins, loo rolls etc?

Aldi and Lidl don't do deliveries.

Some people NEED deliveries. Consider yourself fortunate you don't

I've never been asked. Even if something is a policy/on the T&Cs, if it's never been enforced, then surely it's fine to complain a bit.

I'd have tried some other ID - home bills, or credit card or whatever I did have because really no-one wants the order returned.

Yet you can afford tesco delivery? I suggest finding an aldi or a lidl or something

How annoying. I've definitely never been asked for ID - I don't have any so would have remembered if I had been asked. I am now 40 but have been getting deliveries for well over 10 years. Maybe I just look rough AF all the time!

It's not his fault you didn't have ID and he won't know if there are age restricted products on your shop.
It's been policy for at least 5 years to ask for ID and you were just lucky not have been asked before.
He isn't going to risk his job. You had no idea how old he was (because he wasn't a teenager), he had no idea how old you were.
See? It's not easy to guess ages.

T&Cs make it crystal clear customers or person at door must be aged 18+ in order for drivers to deliver. If a person looks under 25, Think 25 must be followed.

That applies whether or not age restricted items is in an order.

You've obviously not read your T&Cs.

Like I said, stop digging. It's weird.

My 16yo has taken deliveries before when I’m held up. Bonkers rule imo.

The older you get, the younger they look.

I've had tesco deliveries for years, this week I was out and my, fortunately adult, offspring was asked for ID for the first time ever. According to the driver Head Office are having a crackdown on the need to check ID. Which I suppose makes sense but is awkward if you don't have any to hand. Something to be aware of though.

I would wonder if another driver has messed up somewhere recently and all the drivers have had a chat and been told to be more strict about it.

Or he's a new driver and didn't realise it's a policy that's been a thing for ages.

I'd think more along those lines than assuming the driver in front of me with my stuff just CBA to put the crate down and would rather go back and face the music for failing delivery...

That's so weird.
I bet delivery from another supermarket. Never been asked for ID but one delivery person came, hesitated at the door, then asked if my and my child were the only ones in! When I asked why he mumbled something we couldn't hear.
He let us have the shopping but I did wonder if he thought I was a child or something 🤣

For the simple fact it's NOT a new policy and new drivers are trained in this too just like everyone else.

It's been policy all over the UK & Republic of Ireland for YEARS now. Not the case its only been introduced to your area well after everywhere else.

I would just stop digging. It's weird.

I'd have been cross too.

My 16 year old always accepts my Tesco deliveries at the door and has done since he was about 10. He looks really young and has never been asked to show ID.

Drivers working bank holiday.
Supervisors would be.
Managers would be.

I would imagine the call centre would be also.

The person that picked it and packed it.
The person that checked it and loaded it.
The person sorting the vans out.
The driver.
The person who will unpack it.
The person who will restock it all.
The person adding it all back to the stores inventory.
The supervisor finding out why the driver didn't deliver it.

They'll all be busy...
If this is some power trip from some kid that's never met you, he's going to be making a lot of work for people you've never met and explaining himself to someone you've never met.

It's unlikely.

It's more likely imo, he was doing his job as best he can.
He might have had a chat recently because he dropped off an order with paracetamol in it and didn't check age.