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Original poster

Tesco not delivering because I had no id!!

183 replies

Vius · 27/05/2024 18:41

Just learnt that apparently you now have to have id to accept home deliveries.

Annoyingly DP was out with my car (his is at the garage) which had my license in.

Im 31 ffs and no booze or matches etc were in the shop this time.

The teenager delivery boy said he could not deliver! He asked if I had id or if my parents were home. Now I have no wrinkles on account of using retinol in addition to having gained 3 stone since Covid due to depression. My face has very much started to sag (looking to get threads and lose weight sooner rather than later). No way you need to “think 25” with me.

What is the point?? Was this a power trip??

Now have to fork out on a takeaway for my dinner

OP posts:
HideTheCroissants · 28/05/2024 09:29

SinnerBoy · 27/05/2024 22:41

K0OLA1 · Today 21:40

They only ever ask me for my DOB though. Never for physical ID

Even Amazon? The drivers are at risk of falling foul of "mystery shoppers," who Amazon bribe with vouchers to wheedle their delivery out of drivers. I went to more than one house, with a couple of cars on the drive, where neither adult could produce a driving licence.

i always left, as there were drivers who gave in, got reported and were sacked.

There’s a car on my drive but my driving licence wouldn’t have been acceptable as ID because it was a paper one (no photo)
And in case I get any “that’s illegal” rubbish - it’s not illegal if it is in date, has your correct name, has your correct address, shows all current penalty points and is intact. My paper licence met all those criteria. I’ve got an awful photo card now because it finally fell apart (after over 30 years) the last time I showed it when test driving a new car.

Shiningout · 28/05/2024 08:57

This reply has been deleted

Message removed by MNHQ as it quotes a deleted post

As a kid I used to watch this TV programme called dappledown farm, and now I've got that theme tune in my head but the crumblecunt farm version

Floatingvoternolandinsight · 28/05/2024 08:24

CharlotteCollinsneeLucas · 28/05/2024 08:15

That does seem bonkers!

Show quote history

I was a bit hacked off, but didn't show it. There were no age restricted items in the delivery and it was delivered to my home address.

CharlotteCollinsneeLucas · 28/05/2024 08:15

Floatingvoternolandinsight · 27/05/2024 21:14

I was ID'd the other day, I am 60. I had never been asked before.

That does seem bonkers!

DownNative · 28/05/2024 08:13

hot2trotter · 28/05/2024 00:21

Strange. I get my Tesco food shop delivered every week and have never once been asked for ID, even the times where I HAVE bought age restricted items.

You must look over 25 which would explain that. In that case, you won't be asked for ID.

But it's not a new policy.

MumChp · 28/05/2024 06:47

Never been asked for ID at grocery deliveries. Spunds rediculou.

Zonder · 28/05/2024 06:34

marshmallowfinder · 28/05/2024 03:31

Well you obviously look older than 25 then!

Show quote history

I do but my 18 year old son who sometimes takes in the delivery for us definitely doesn't.

Zonder · 28/05/2024 06:12

We have had great customer service when we have had to contact. - details on the app.

I couldn't find anything on there about showing ID other than for buying booze or blades.

Tesco not delivering because I had no id!!
K0OLA1D · 28/05/2024 06:06

SinnerBoy · 27/05/2024 22:41

K0OLA1 · Today 21:40

They only ever ask me for my DOB though. Never for physical ID

Even Amazon? The drivers are at risk of falling foul of "mystery shoppers," who Amazon bribe with vouchers to wheedle their delivery out of drivers. I went to more than one house, with a couple of cars on the drive, where neither adult could produce a driving licence.

i always left, as there were drivers who gave in, got reported and were sacked.

It's only ever amazon that ask for a DOB. If it's a supermarket delivery I've never even been asked for my DOB.

SpringerFall · 28/05/2024 04:00

Yes it is a power trip, when they start their job the bosses go through a list of 'things we came up with just to annoy and inconivence customers because we are not busy enough and our sole purpose in life is to be as annoying as possible'

GreenTeaLikesMe · 28/05/2024 03:42

MariaLuna · 27/05/2024 23:36

Reason UK needs ID cards. It's the size of a credit card. Had to show it in hospital last week where I live. Excellent service by the way.

The reason people come over on boats is cos no ID is needed.

I think there is more to it than that, but yes, there needs to be a national conversation about ID cards. For a number of reasons.

It’s one of those things that many traditional Conservatives absolutely HATE and are convinced that the public hates it too, that the British are “not a ‘papers, please’ society.” In fact, polls mostly show that the British are fine with ID cards as long as they don’t have to carry them everywhere. Most European countries have ID cards. In an age of internet data being scooped up by God knows what, it seems almost quaint to worry about ID cards.

GreenTeaLikesMe · 28/05/2024 03:39

OP, you mention that a move is on the cards - I think that is a good idea and I would definitely try and sort out the above situation before you have kids.

I know you are saying that your area is not remote as the crow flies. But if it’s not actually possible or safe to get anywhere without a car down that fast, bendy rural road, it doesn’t really make much difference whether the Tesco Express is 12 minutes away or 120 minutes away - it means that if the car is gone, you’re basically trapped and this is likely to get, at best, frustrating, and at worst, potentially kind of dangerous. It also means you have no alternative to getting in the car with a baby on what sounds like quite a dangerous road. even if you’ve been up all night and are cross-eyed with sleep deprivation etc.

marshmallowfinder · 28/05/2024 03:31

Zonder · 27/05/2024 23:51

We have never been asked for ID for a Tesco delivery and we have been having them for years.

Show quote history

Well you obviously look older than 25 then!

OneLemonOrca · 28/05/2024 03:08

Asda and Tesco have both done this to me. So annoying. I have a separate ID handy

ifIwerenotanandroid · 28/05/2024 02:50

TuesdayWhistler · 27/05/2024 19:22

Drivers working bank holiday.
Supervisors would be.
Managers would be.

I would imagine the call centre would be also.

The person that picked it and packed it.
The person that checked it and loaded it.
The person sorting the vans out.
The driver.
The person who will unpack it.
The person who will restock it all.
The person adding it all back to the stores inventory.
The supervisor finding out why the driver didn't deliver it.

They'll all be busy...
If this is some power trip from some kid that's never met you, he's going to be making a lot of work for people you've never met and explaining himself to someone you've never met.

It's unlikely.

It's more likely imo, he was doing his job as best he can.
He might have had a chat recently because he dropped off an order with paracetamol in it and didn't check age.

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Is there still a Tesco call centre? There used to be a very good one, but I'm sure I couldn't find a number for it recently - I thought the number used to be on the email receipt. I hope that was a temporary glitch (on their part or mine) - has anyone used the call centre recently?

Oh, & neither DH nor I has ever been asked for i.d., even when we order booze & matches.

RampantIvy · 28/05/2024 00:24

TwattyMcFuckFace · 27/05/2024 18:49

I'm pretty sure they've had this policy for a few years.

I have never been asked for ID.

hot2trotter · 28/05/2024 00:21

Strange. I get my Tesco food shop delivered every week and have never once been asked for ID, even the times where I HAVE bought age restricted items.

SmallGoddess · 27/05/2024 23:54

Rainyblue · 27/05/2024 23:38

Does this mean if you don’t have photo ID you can’t get an internet shopping delivery?
My 84 yr old Mum gets a Sainsbury’s order every week - she doesn’t have a driving licence (can’t drive) or a passport (doesn’t travel anywhere) and I am sure she’s never been asked for ID. I don’t know what she could show them if she was asked?

Bus pass?

Original poster
Vius · 27/05/2024 23:54

TuesdayWhistler · 27/05/2024 23:49

Takeaways reach where other delivery firms can't.

That should be like a tag line or something.

Deliveroo or Uber eats or JustEat or something.

🤪

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We get deliveroo. Didn’t realise the pp was questioning that. We are not in the sticks - literally the first village you hit on the road out of the nearest town. We get deliveroo! I am shocked that drivers accept our orders though. Felt very sorry for one guy that cycled to us in the pouring rain on a bike a few months ago.

OP posts:
Zonder · 27/05/2024 23:51

DownNative · 27/05/2024 19:19

Very much doubt he told you it's a new policy as its been around for years. I know as I am one. 🧐

Read your T&Cs.

Oh, and feel flattered he thought you looked under 25! 🤷‍♂️

Edited
Show quote history

We have never been asked for ID for a Tesco delivery and we have been having them for years.

TuesdayWhistler · 27/05/2024 23:49

Instinct1 · 27/05/2024 22:03

Struggling for money so you have to make a weekly shop last a fortnight but you've had a takeaway tonight (despite being terribly rural and remote) and left your bag in your car yesterday as you were holding a KFC? Could you not have bought the Tesco shop on the way home instead of KFC? 🤷‍♀️

Takeaways reach where other delivery firms can't.

That should be like a tag line or something.

Deliveroo or Uber eats or JustEat or something.

🤪

DownNative · 27/05/2024 23:45

Rainyblue · 27/05/2024 23:38

Does this mean if you don’t have photo ID you can’t get an internet shopping delivery?
My 84 yr old Mum gets a Sainsbury’s order every week - she doesn’t have a driving licence (can’t drive) or a passport (doesn’t travel anywhere) and I am sure she’s never been asked for ID. I don’t know what she could show them if she was asked?

Your mother is well over 25, so extremely unlikely she'll be asked to show ID! She'll get her shopping without it.

No, Think 25 only applies if a driver believes the person at door appears to be under 25 years old. They'll ask for ID then. Some 31 year olds do look under 25 - I've had one who was gobsmacked at first, but she actually does look under 25!

Rainyblue · 27/05/2024 23:38

Does this mean if you don’t have photo ID you can’t get an internet shopping delivery?
My 84 yr old Mum gets a Sainsbury’s order every week - she doesn’t have a driving licence (can’t drive) or a passport (doesn’t travel anywhere) and I am sure she’s never been asked for ID. I don’t know what she could show them if she was asked?

MariaLuna · 27/05/2024 23:36

Reason UK needs ID cards. It's the size of a credit card. Had to show it in hospital last week where I live. Excellent service by the way.

The reason people come over on boats is cos no ID is needed.

Original poster
Vius · 27/05/2024 23:30

Instinct1 · 27/05/2024 23:13

Are KFC and BBQ not the proper meals you were looking forward to? 😐

Show quote history

I was looking forward to a home cooked meal that wasn’t made from store cupboard ingredients and things from the back of the freezer. Is that okay with you?

BBQ and drunk KFC are tasty but not comfort food to me.

OP posts: