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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be suprised at Butlins and their lack of neurodiverse awareness?

410 replies

GreenPhlem · 27/05/2024 08:14

have just left Butlins. Will hopefully never go back.

We were visiting with our autistic 3 year old grandaughter.

Not one mention of “autism friendly” shows anywhere. Every thing we attempted was too loud and in your face, even with ear defenders on granddaughter was struggling. You would have thought a place like Butlins would put on at least one autism friendly show a day but nope … nothing.

We took her to the tots disco last night - was meant to start at 6pm so we got there for 6pm knowing DGD will struggle to wait for something to happen … 6:05pm and nothing is happening - DGD getting restless and wants to leave. 6:10 the redcoat comes on and says the kids disco will start in about 15 minutes. No chance we could keep DGD happy for another 15 minutes so we had to leave. As we were leaving he said something about another show that would be happening at 7:30 unless the PJ masks photo shoot goes on for too long then that activity will be cancelled!! God forbid they miss out on money making photographs

Swimming - you now have to book a time slot. We booked 11am. 11:05 were still in a queue outside in the rain. When we eventually get in the changing rooms are so packed out (as everyone is going in and leaving at the same time) that DGD gets overwhelmed and shuts down. Nowhere quiet to take her … no thought to neurodiversity

Took her to soft play. I booked her into the toddler area as she would struggle being around the big loud hyper kids. I was told she was too tall for the toddler area and have to go into the big kids area. A small, timid autistic girl going into the big kids area with 10/11 year old kids flying around screaming and shouting?? Was never going to work so we left (DGD was already starting to have a meltdown as soon as she saw the chaos of the big kids area).

Is it just me or what?? Surely a place like Butlins should factor in that some kids may require a bit of reasonable adjustment?

OP posts:
Ace56 · 27/05/2024 08:21

Sorry but it’s up to you to know if there are places your GD might struggle and to avoid them. I agree it might be nice for them to put on an autism-friendly show, but they’re under no obligation to.

GreenPhlem · 27/05/2024 08:20

PickledPurplePickle · 27/05/2024 08:16

I think you are being unreasonable for taking a child to a place like this when you knew she would struggle

There will always be queues and noise in places that are set up like this

Its not about them being more aware, what do you expect them to do?

What I expect them to do is to put on at least one show a day that is neurodiverse friendly … the cinemas manage it. Less flashing lights, volume turned down etc

To make exceptions at soft play for neurodiversity. It’s not all about how tall a child is. That is common sense.

The swimming thing was a complete farce which ever way you look at it

OP posts:
AnotherCountryMummy · 27/05/2024 08:20

I'm sorry, but I agree with PP. Did you not know what Butlins would be like?

Maybe try Centerparcs next time if you like organised fun types of holidays - it's much calmer and slower.

ZipZapZoom · 27/05/2024 08:20

I think the problem is you booking somewhere completely unsuitable for your granddaughter rather than Butlins not being autism aware.

With place like Butlins of course there will be times you have to queue and they can't just change the rules to suit you in places like the soft play because that will be unfair and impact others.

I think in general you just didn't research properly and even if the disco had been on time or you hadn't had to queue at the pool the holiday seems to be unsuitable for the needs of those attending.

GentlemanJohnny · 27/05/2024 08:20

Why on earth would you take such a child to Butlins of all places? YABU.

Lougle · 27/05/2024 08:20

I think, tbh, that if a child is already diagnosed with ASD at 3, they must be quite obviously autistic. It's unfortunate, but you need to check out the situation beforehand and work out if it's going to work for your child. Even 'ASD friendly' setups tend to have blind spots and don't realise that elements of their environment are very much non friendly.

I do empathise. I left many events exhausted and dispirited when DD1 was 3. I did get better at working out what was worth the stress.

Roundroundthegarden · 27/05/2024 08:19

Why on earth take her there? It's busy, half term, packed, queues and lots of children who are loud and don't know anything other than being excitable .and you also sound very impatient with everything.

Scottishshortbread11877 · 27/05/2024 08:19

All establishments cannot cater to everyone's needs. The onus is on your as the visitor to check the place out to ensure it meets your individual needs. You can't keep everyone happy. For example, if someone had cancer treatment and needed everywhere to ensure it was free from people with cough/cold due to low white blood cells, places cannot cater to that. If I have an extreme peanut allergy it is up to me to ensure the places I attend are suitable. If I needed 24/7 oxygen I would need to assess if the venue was suitable, ie no smoking, fire pit etc.

ManilowBarry · 27/05/2024 08:19

A resort like that is going to be loud.

Why would they have autism friendly shows when their aim has always been to have loud fun!

It's not a place for anyone who is sound sensitive.

PickledPurplePickle · 27/05/2024 08:16

I think you are being unreasonable for taking a child to a place like this when you knew she would struggle

There will always be queues and noise in places that are set up like this

Its not about them being more aware, what do you expect them to do?