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Barclays - only self service on Saturdays nowadays - fucking annoying!

85 replies

AngryHedgehog · 23/05/2024 23:23

Maybe I'm behind the times but I remember when I used to be able to pop into the bank on Saturday morning.

Lost my wallet today and was assured by Barclays I could withdraw cash in branch with ID or using the app. Thing is, I work Mon-Fri like most people so won't be able to get in tomorrow.

Checked online and 8/10 of my local branches are pop up 'Local' branches which is basically just a room in a library etc which doesn't offer cash services. The only two proper branches (both a fair drive away) only offer self service on a Saturday. I thought "oh well, I'll have to drive half hour into city centre" but that one's the same.

So basically I'm fucked until my new card arrives sometime next week. Got no food in house and had a busy weekend planned.

Maybe people just don't bank instore anymore, hence them removing this option, but it just seems useless for anyone that doesn't work close enough to go to a bank on their lunchbreak.

Is this just Barclays or is this the new standard? I'd probs consider switching after 20 years if it meant I could actually sort stuff like this on a weekend.

OP posts:
justasking111 · 24/05/2024 00:17

I do bank online but can't for large cheques unfortunately.

Moonshine5 · 23/05/2024 23:50

Join a bank that is open late, like Metro.

jolenethea · 23/05/2024 23:49

If you have Apple or Google pay, you may find that your new card automatically updates straight away, as it does with my bank.

bananaboats · 23/05/2024 23:48

Can you not use Google pay or order a shop on line for delivery or click & collect? I haven't had reason to go into a physical branch in years!

Riversideandrelax · 23/05/2024 23:37

Can you transfer some money to a family member so they can withdraw it for you?

ny20005 · 23/05/2024 23:34

It's a service the majority of people just don't use anymore so it's not cost effective to provide.

Wallet pay updates within 24 hours of new card being issued or transfer to someone else who can give you cash

Alphabet1spaghetti2 · 23/05/2024 23:31

Can you log into your account online at all? If so, can you ask a family member or friend to withdraw the cash equivalent of a sum of money you transfer to their own account? Takes around 15 minutes to transfer. Or if you log in and can get your account details, maybe you can book an online supermarket shop?

Charlie2121 · 23/05/2024 23:31

I think the problem is it is simply not worth catering for the odd person who ends up in a situation like yours albeit I can absolutely understand how inconvenient it is for you.

I can’t remember the last time I went into a branch. I switched my main current account about 10 years ago and have never been in one of their branches.

wetwiped · 23/05/2024 23:30

Do you use the app? Some banks have contactless cash facility? You'd maybe have to add your new card details but these should appear on the app as soon as the card is produced, very quickly for you to use.

justasking111 · 23/05/2024 23:26

Most of ours have closed. The only one in a big town. Open 10-3 Mon to Fri. Closed on Saturday. It's annoying. I was 1 minute late arriving this week, doors locked.

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