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AIBU?

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Original poster

Who should keep the voucher?

62 replies

Whoswhoof · 22/05/2024 20:30

Person A books a meal for 10 people and pays £120 deposit
Person B pays for said meal to the tune of £700 minus the deposit

Person A emails the restaurant to complain about appalling service, allergy requests ignored (person A’s own allergy, given food covered in allergen) and a general poor show

restaurant offers £80 voucher

who does it belong to?

OP posts:
Dartmoorcheffy · 22/05/2024 23:09

If everyone else enjoyed their meal apart from A then A should get their money back.

thorneyislanddoris · 22/05/2024 23:06

Why did you pay £120, person B pay the rest and the other 8 people pay nothing?

The answer to this might affect my reply to your OP.

Original poster
Whoswhoof · 22/05/2024 23:00

For the record I am not keen on the idea of going back, it was once a favourite of mine but this massively soured my opinion.

I was considering giving the voucher however I was taken back by the comment so just thought I’d ask

OP posts:
Original poster
Whoswhoof · 22/05/2024 22:59

Thank you all. I am person A.

I was asking as I was surprised as when I’d mentioned me making a complaint to the partner of person B, her response was “oh good, maybe B will get some of his dosh back”

OP posts:
caringcarer · 22/05/2024 22:48

Wakeywake · 22/05/2024 20:48

I would say it belongs to Person A, but why would Person A even want to eat there again?

This. I'd not want to eat at a venue that served me with food I am allergic too. I wouldn't trust them.

Roryhon · 22/05/2024 22:01

Person A did the arranging, person A was the one affected by the mistake, person A went to the trouble of complaining and person A was given the compensation. Nobody else is involved in this issue.. If person A wants to be nice they could treat the person who paid a lot of money for everyone- they could split the voucher and go for a meal together.

Itloggedmeoutagain · 22/05/2024 21:59

I wouldn't go back so it wouldn't make any difference to me

PassMeTheCookies · 22/05/2024 21:59

It sounds like Person A paid for their own meal (with the deposit) and it was their meal that was the issue/exposed them to an allergen, so in that instance, it belongs to Person A.

However, if Person B covered the cost for Person A's children, as Person A, I'd feel uncomfortable taking it and not offering to B, given they were more out of pocket. I'd probably suggest to B that A and B go for a meal together using the voucher.

TheBunyip · 22/05/2024 21:58

Meh. Who even wants a voucher for the shitty restaurant? Why would you go back there?

SilentSilhouette · 22/05/2024 21:56

If person B paid for most of the meal then person B should have it. It's a no brainer. If they want to split it or decline it then fair enough.

Lollypop701 · 22/05/2024 21:48

Person a had the poor experience and the voucher was an apology to person a for this. So it’s person a’s

person b was happy to pay for meal and was happy with it so no skin off their nose.

if I was person a I’d take person b for a meal tbh!

unmowngrass · 22/05/2024 21:44

Yellowbananasarebetterthangreen · 22/05/2024 21:08

Person A
Im guessing you are Person A?

Sounds like OP is Person B to me (but I still think Person A should get to keep it)

SirenGirl · 22/05/2024 21:19

If I was A I would offer the voucher to B as they had spent so much on the meal. I think splitting it 50/50 would also be ok. If A kept all the money I would think it a bit mean but not outrageously so. I suspect the restaurant only "refunded" £80 because the whole booking was for 10 people.

Yellowbananasarebetterthangreen · 22/05/2024 21:08

Person A
Im guessing you are Person A?

PianPianPiano · 22/05/2024 21:01

Well the voucher is basically a refund of A's meal. And since A paid for their own meal plus a bit extra, I can't see any reason at all why B should get any of the voucher.

CharlotteCollinsneeLucas · 22/05/2024 20:59

Why did the other 8 people not pay?

Theredoubtableskins · 22/05/2024 20:58

I’m taking the stance that airlines (and government guidance) take for delayed flights. The compensation paid out is per passenger, and specially for that passenger to keep, regardless of who paid for the flights. The compensation is an apology payment for each person having to wait around etc, so the money doesn’t go to the person who paid for the flights but to the individual passengers.
There was a thread on here last year-ish where the OP had taken their children’s friends and the flight was delayed, and she wanted to keep the compensation which would be paid to the two guests and not even tell them about it. She was handed her arse on here and told to hand it over.

Same thing. This isn’t a refund on the meal. It’s a compensation offer to the person they serviced an allergen to, after being told in advance about the allergy. Doesn’t matter who paid the bill.

BobbyBiscuits · 22/05/2024 20:54

If person B was happy with their meal, but person A wasn't, the complaint was by person A relating to their own experience. The voucher was issued to them as they bothered to complain.
Unless I wanted to make it known how unhappy I was about the meal to person B, then I'd keep the voucher but just ask person B out for a meal another time for around half the value.

123ZYX · 22/05/2024 20:54

What was the reason for the payment split? Does it roughly reflect the costs for each person/ family?

OhmygodDont · 22/05/2024 20:52

A voucher for serving someone with an allergy food with the contaminant in it is the person who should have the voucher regardless of who paid what frankly.

If was their health at risk and this is the restaurant’s apology.

Colombie · 22/05/2024 20:49

Also does person B actually want the voucher? Or are they, for example, taking mild offence at person A looking their gift horse in the mouth?

Wakeywake · 22/05/2024 20:48

I would say it belongs to Person A, but why would Person A even want to eat there again?

olympicsrock · 22/05/2024 20:46

Share

Pomegranatecarnage · 22/05/2024 20:44

It’s about 10% of the meal-so, Person A £10, person B £70.

drusth · 22/05/2024 20:41

Person B