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AIBU?

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Supermarkets employing more people but not giving out hours.

86 replies

Lilmaubetden · 20/05/2024 18:04

My son got a job working at a small supermarket. It’s a big chain, but of smaller stores.

During the interview he was promised 24 hours! But when he got the contract, he was given 8 hours a week. But they assured him that there would be more.

There hasn’t been more. In fact, there’s been less. They change his hours the night before without telling him, e.g. on the Monday afternoon he left work after doing 4 hours and was next due in on Thursday for his next 4 hours…but sometime that evening they swapped his shift to the following morning 6-10am. They did not tell him.

They rang him the next morning to ask where he was and then told him that he’d be put down as unauthorised absence for his second shift. Luckily he had screen shot his rota, so they put him down as authorised instead.

They won’t give him any additional hours. They say they haven’t got them. Yet they keep employing more people? Why?

AIBU thinking that this is a disgusting way to treat your staff. DS is 19 and desperately trying to save for uni.

OP posts:
Bringbackthebeaver · 20/05/2024 18:44

Lilmaubetden · 20/05/2024 18:37

I understand that, but I wish they’d have been upfront with him at interview. He had two offers, this place and Specsavers. He opted for this one as they told him that he’d be able to do 24 hours and bid for more, and the pay was slightly better. He was interviewed by a regional manager who isn’t actually based at the store.

What did it say on the job advert?

It is quite shoddy if it was advertised as 24 hours but then he was only contracted for 8.

AstonUniversityPotholeDepartment · 20/05/2024 18:43

JenniferBooth · 20/05/2024 18:30

Whats the excuse for changing his shifts with no notice without telling him. And then putting him down as unauthorised. Is he expected to time travel?

Standard complete incompetence.

I've had this with my (non supermarket) employer. It does not matter how many times I have previously sent an image of the rota I was issued that showed I didn't need to be in that day, they always leap to the conclusion that I'm not in because I'm skiving. They never EVER double-check the rota they issued before they call me to demand to know where I am. Then I send a photo, and they say sorry, and then we repeat the whole process a month or so later.

Lilmaubetden · 20/05/2024 18:39

JenniferBooth · 20/05/2024 18:36

but sometime that evening they swapped his shift to the following morning 6-10am. They did not tell him

So what would have happened if he had an NHS appointment on the Tuesday morning. Because usually if someone cancels one at very short notice or doesnt turn up they are vilified on here for wasting NHS time. These employers are responsible for some of the no shows.

I was disgusted when he told me. He had screenshot his rota and sent it to me on the Monday morning, so I knew when he was working. So he went straight in and argued his case. They wouldn’t let him work though. Just said ‘oh, we’ll put it down as authorised then’.

OP posts:
JenniferBooth · 20/05/2024 18:38

Thisis why people cant plan ahead when it comes to appointments

Lilmaubetden · 20/05/2024 18:37

Bringbackthebeaver · 20/05/2024 18:34

It's probably that they have more experienced or more efficient workers who they are offering the shifts to before they offer them to your son.

I understand that, but I wish they’d have been upfront with him at interview. He had two offers, this place and Specsavers. He opted for this one as they told him that he’d be able to do 24 hours and bid for more, and the pay was slightly better. He was interviewed by a regional manager who isn’t actually based at the store.

OP posts:
JenniferBooth · 20/05/2024 18:36

but sometime that evening they swapped his shift to the following morning 6-10am. They did not tell him

So what would have happened if he had an NHS appointment on the Tuesday morning. Because usually if someone cancels one at very short notice or doesnt turn up they are vilified on here for wasting NHS time. These employers are responsible for some of the no shows.

Bringbackthebeaver · 20/05/2024 18:34

It's probably that they have more experienced or more efficient workers who they are offering the shifts to before they offer them to your son.

JenniferBooth · 20/05/2024 18:30

PaintDiagram · 20/05/2024 18:14

Honestly, it’s because it’s hard to sack people.

If he works hard, has a good attitude and reliable he’ll soon start to get all the shifts.

A family friend had two daughters working at Tescos. One found it hilarious to put stupid items as replacements and the other works hard. The lazy one complained that she was only getting minimal shifts. The other one was doing more than the full timers.

The reliable ones always will get the preference. He needs to stick at it to prove it.

Whats the excuse for changing his shifts with no notice without telling him. And then putting him down as unauthorised. Is he expected to time travel?

AstonUniversityPotholeDepartment · 20/05/2024 18:22

They're taking on people part-time now so they'll have fully trained people ready for the peak sales months.

Lilmaubetden · 20/05/2024 18:19

PaintDiagram · 20/05/2024 18:14

Honestly, it’s because it’s hard to sack people.

If he works hard, has a good attitude and reliable he’ll soon start to get all the shifts.

A family friend had two daughters working at Tescos. One found it hilarious to put stupid items as replacements and the other works hard. The lazy one complained that she was only getting minimal shifts. The other one was doing more than the full timers.

The reliable ones always will get the preference. He needs to stick at it to prove it.

He works four hours. He is on the tills for the shift duration. He has one friend there, a lady in her early 60’s. He chats to the customers and always dresses professionally.

You have assumed incorrectly that he is messing about. It is a small store and usually there are about 12 staff on at any one time including the manager. I have been in as he’s working and he’s always sat on the till busy. He’s worked there for a few months now so plenty of time to show his work ethos.

OP posts:
PaintDiagram · 20/05/2024 18:14

Honestly, it’s because it’s hard to sack people.

If he works hard, has a good attitude and reliable he’ll soon start to get all the shifts.

A family friend had two daughters working at Tescos. One found it hilarious to put stupid items as replacements and the other works hard. The lazy one complained that she was only getting minimal shifts. The other one was doing more than the full timers.

The reliable ones always will get the preference. He needs to stick at it to prove it.