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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To object to being paid like this

143 replies

carparker · 19/05/2024 23:58

I need a sense check really, I'm so annoyed and I'm not sure why. I'm a cleaner, work in people's homes, they usually pay me cash. Most leave it out for me and I take it when I'm done,

This one client though, I have to find him and ask for the money every time, I say ok I'm finished, he says oh are you, then I say yes can I have my money please, then he gets out his wallet and takes it out note by note, so one fiver, holds it out till I take it, rinse and repeat. Always £5 or £10 short so he says oh I'll transfer the rest. 24 hours later I text to ask, he pays a few hours after.

It's driving me nuts, how hard is it to just have £30 ready? Why does he do it? I need the work so i don't want to complain but I'm living on my nerves waiting for the last £5 or whatever, and the note by note thing is just weird. Should I say something or am I being a princess?

OP posts:
burnoutbabe · 20/05/2024 10:53

@SirAlfredSpatchcock true

But since covid I hardly spend cash Ever in shops so don't Regularly break notes and keep the change.

So shall go and get £20 worth from the bank assp

SirAlfredSpatchcock · 20/05/2024 10:31

Glad to hear you've binned him off, OP. And no shame at all in sometimes needing to bypass the banking system to avoid your money disappearing into the overdraft black hole - a great, great many of us are there or have been.

With him clearly resenting paying you what you'd rightfully earned - as agreed with him - it's always dodgy ground. A good transaction should leave both parties happy that they've got themselves a fair and worthwhile deal.

You don't want people with self-invented grievances and false feelings of being ripped off around you when it comes to needing reviews or word-of-mouth-recommendations. Even if the sum total of their beef is "I agreed to buy an optional service at an agreed price, but I don't actually want to pay that price that I claimed to be happy with - and that's somehow their fault."

zoom1982 · 20/05/2024 10:29

I used to work as a housekeeper for an agency many years ago so I feel your frustration. Please fire him. This sad excuse for a man is a misogynistic prick who is enjoying lording it over you as he throws you a few scraps for all your hard work. You deserve so much more.

TemuSpecialBuy · 20/05/2024 10:26

This is a waste of your time and disrepectful I would NEVER do this to our cleaner.

Tell him he needs to prepay by bank transfer (ie pay by Monday for a Tuesday clean) or pay you on arrival.

explain if he doesn’t you will drop him as a client.

SirAlfredSpatchcock · 20/05/2024 10:24

Blondeshavemorefun · 20/05/2024 09:49

Fair enough. Then they should make sure have a stash of £1 coins to return to the paying customer

It's not that onerous to collect four pound coins or two 2-pound coins each week, though, is it?

It's not in the same league as charging you, say £16.99 and demanding exact money!

Mindymomo · 20/05/2024 10:24

Let us know his reaction when you tell him you won’t be cleaning for him anymore.

Tbry24 · 20/05/2024 10:22

Completely unfair of him as you need that cash once finished to feed yourself. Try to find a new client but in the interim as you come into clean just say hi as you arrive and ask for the envelope of money (full amount) to please be on the side shortly as you need to leave promptly as you have an appointment.

I don’t understand why people behave like this it’s so disrespectful. The only person I pay for anything, low income myself, is my window cleaner once a month. I put the cash for him in a drawer the month before, ie the day I have just paid him, always have a friendly chat and pay a bit more when I can as he’s doing me a real favour cleaning my windows as I can’t do them myself due to a disability.

carparker · 20/05/2024 10:20

Thanks for all the replies, I've taken everyone's advice on board and decided to bin him off. Just deciding that has made me feel better, I'll do his last clean tomorrow then after he's paid me tell him I'm not doing it anymore. To answer a few questions I'm a bit ashamed to say I ask for cash because otherwise it disappears into my overdraft which I'm paying off. So cash means at least I can do the shopping every week. (I do my tax return so no worries there).
He is older but not elderly and seems to cope with life fine but yes I do understand it might not just be him being a d--k but he may have some difficulties.
It's just nice to know it's him and not me, I'll look for a new client to fill the gap.

OP posts:
Blondeshavemorefun · 20/05/2024 09:49

burnoutbabe · 20/05/2024 08:42

@Blondeshavemorefun I don't pay by bacs my £34 as I was told to pay cash each week by the lady I charge.

I did pay a past cleaner by faster payments during Covid when she didn't come to house.

After ages of poor cleaners I am am just happy to have one that cleans well.

Fair enough. Then they should make sure have a stash of £1 coins to return to the paying customer

Littlestminnow · 20/05/2024 09:37

'Here, let me help you count that money. I'm good at mental arithmetic.'

Show him up for the twat he is.

AutumnLeaves333 · 20/05/2024 09:29

I’m self employed and would find this very annoying and a bit demeaning to have to ask for money like this every time. I think in this situation I would tell this client that you are no longer accepting cash payments and payment must be make by bank transfer.

reservoirdawg · 20/05/2024 09:27

Mumofteenandtween · 20/05/2024 07:21

“Fred - you always seem a bit nervous about paying and never have enough money. Are you sure you can afford a cleaner. It is ok if you can’t - just let me know.”

Do this! Brilliant 😂

Chikky123 · 20/05/2024 09:21

Start telling him 15 minutes before you've finished that you'll be finished soon and could he please get your money ready asap so you can leave promptly.

Failing that - dump him. There's a huge demand for cleaners nowadays, you'll soon find another client.

Ariela · 20/05/2024 09:01

Time to introduce a £5 late payment fee. Used to volunteer for an organisation and we got so many late payers we introduced a £5 late fee which stopped all late paying

Appleblum · 20/05/2024 08:55

No that's horrible. I'd look for another client to replace his time slot. I always pay my cleaner for the whole month when she comes on the first week. I leave the cash out on the dining table and let her know.

Bunnyhair · 20/05/2024 08:50

Stop working for him. He's a wrong'un.

Cocopogo · 20/05/2024 08:50

I never have cash (DD steals) so would only pay by BACS but if I had to pay by cash I wouldn’t be counting it out bit by bit!

Bel43 · 20/05/2024 08:48

Sounds very odd of him, I wouldn’t continue working for him

BobbyBiscuits · 20/05/2024 08:48

I'd be inclined to want to say 'you're very good at counting money, yet you never ever seem to have enough to pay me. Interesting.
Next time please have the full amount on the day like all my other clients always manage to do.'

Seriously though, I'd be trying to fill his slot with someone else then dump him. How pathetic he is. I bet no woman wants to date or be married to him, lol.

CocoapuffPuff · 20/05/2024 08:46

I'd drop him as a client too. He's messing with your head, and this is not a respectful business relationship. Offer his slot on your local fb noticeboard and move on. Next client, make sure you agree before you start what they're going to pay you, HOW they're going to pay you and what happens if they deviate from the agreement. You're running a business.

Bjorkdidit · 20/05/2024 08:45

Oldermum84 · 20/05/2024 08:42

Firstly, just to check - is he elderly? Some older people do struggle with money.

If no issue there, I would tell him that he needs to start paying me as I arrive, rather than when I leave as he is taking too much time to give me the money and I am therefore late to my next client. Then if he takes an age you have less time to clean so it's impacting him. If he objects threaten to leave.

Well if we are generalising about age, most older people are usually the ones that keep cash in the house, so won't be troubled about having cash available to pay the OP.

Cofaki · 20/05/2024 08:43

Text him today "hi bob, could you please ensure that you have my payment ready in full when I finish the clean each week. I can't continue to accept part payment and then chase the overdue remainder. Please have the cash ready in an envelope for me, or do a bank transfer before I arrive. Thank you."

Then if he messes you around again: "hi Bob, your payment wasn't ready again this week and I had to chase the overdue money again. Please have the money ready for me in full next week or I will have to terminate our agreement."

And then ditch him when he does it again. And if he doesn't pay in full, take him to small claims court for it.

Or, just ditch him now and get on Facebook to say you have a vacancy. You'll have filled it five times over within a few hours.

lljkk · 20/05/2024 08:43

What will you do, OP?
Let us know what happens, however you handle the situation.

ps; he sounds like a creep

burnoutbabe · 20/05/2024 08:42

@Blondeshavemorefun I don't pay by bacs my £34 as I was told to pay cash each week by the lady I charge.

I did pay a past cleaner by faster payments during Covid when she didn't come to house.

After ages of poor cleaners I am am just happy to have one that cleans well.

Oldermum84 · 20/05/2024 08:42

Firstly, just to check - is he elderly? Some older people do struggle with money.

If no issue there, I would tell him that he needs to start paying me as I arrive, rather than when I leave as he is taking too much time to give me the money and I am therefore late to my next client. Then if he takes an age you have less time to clean so it's impacting him. If he objects threaten to leave.