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If I cancel an order on Vinted without buyer's agreement what will happen?

88 replies

vintedquestion · 19/05/2024 22:35

I've sold a lot of stuff on Vinted recently as we are moving house, never had any issues whatsoever and 100% 5 star feedback so far from over 60 or so parcels sent in the past month. All good.

However this evening I uploaded an item that I have instantly regretted listing for the price it's at. It's a baby carrier that retails at £160 and I've listed it for £45. It's in pristine barely used condition. Other similar items are selling for in the region of £60-90, so I think I've made a mistake. It's been instantly snapped up, of course. I'm now full of regret and want to cancel it and relist at a more appropriate price.

However, if I do this, will I get negative feedback? I know they'll be refunded, but does Vinted automatically give me negative feedback, or does it give the buyer the option to do so? I don't want to spoil my 100% perfect reviews on there but I also don't want to let this item go for £45 anymore!

Can anyone advise? Thank you

OP posts:
vintedquestion · 19/05/2024 22:47

Urgh maybe I should just take this one as a learning experience and sell it at the price listed. I really don't want to risk negative comments on my profile. I'm such a wimp that will really upset me 🤣

OP posts:
LetsGoRoundTheRoundabout · 19/05/2024 22:45

You can cancel once without getting negative feedback.

Star81 · 19/05/2024 22:45

My buyer cancelled the other day as they didn’t think I’d posted quickly enough when it was only 3 days and ironically was in car on way to be posted when I got the message. . Anyway, Vinted left her automatic negative feedback which she then she was able to add comments too

Namenamchange · 19/05/2024 22:43

I ended up with negative stars, someone purchased something while I was on holiday, I cancelled the order and tried to contact vinted but the stars remained

Ilovechocolatetoomuch · 19/05/2024 22:42

I have had to cancel twice before. Once when I washed the boots and a whole layer came off and once when I forgot to take something down and I had given it to my godson.
nothing happened. I didn’t realist though.

AlltheFs · 19/05/2024 22:40

vintedquestion · 19/05/2024 22:38

Thanks @AlltheFs
Will the buyer not get an option to leave bad feedback though? I don't want to spoil my perfect reviews, I've worked hard for those 😭

I didn’t when it’s happened to me. Seller messaged with bullshit excuse and refunded. They did communicate their lies well though.

vintedquestion · 19/05/2024 22:39

Nillim · 19/05/2024 22:39

You can cancel one sale I think without automatic negative feedback

Oh really? This might save me! I've not cancelled before

OP posts:
Nillim · 19/05/2024 22:39

You can cancel one sale I think without automatic negative feedback

vintedquestion · 19/05/2024 22:38

bumface232 · 19/05/2024 22:37

I think Vinted will give you negative auto feedback for cancelling the sale but that's it. If you've got plenty of other good ratings I wouldn't worry too much. Your buyer will be pissed off but rather that than undersell something I guess.

Ah thanks. This is what I was afraid of 😭

OP posts:
vintedquestion · 19/05/2024 22:38

Thanks @AlltheFs
Will the buyer not get an option to leave bad feedback though? I don't want to spoil my perfect reviews, I've worked hard for those 😭

OP posts:
bumface232 · 19/05/2024 22:37

I think Vinted will give you negative auto feedback for cancelling the sale but that's it. If you've got plenty of other good ratings I wouldn't worry too much. Your buyer will be pissed off but rather that than undersell something I guess.

FartingAgainstThunder · 19/05/2024 22:37

Vinted will automatically give you negative feedback but the buyer can change this.
You can message them and explain the situation and hope for the best.

AlltheFs · 19/05/2024 22:36

It’s fucking irritating but nothing will happen. You need an excuse though- like damage found when packing.