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Original poster

If I cancel an order on Vinted without buyer's agreement what will happen?

88 replies

vintedquestion · 19/05/2024 22:35

I've sold a lot of stuff on Vinted recently as we are moving house, never had any issues whatsoever and 100% 5 star feedback so far from over 60 or so parcels sent in the past month. All good.

However this evening I uploaded an item that I have instantly regretted listing for the price it's at. It's a baby carrier that retails at £160 and I've listed it for £45. It's in pristine barely used condition. Other similar items are selling for in the region of £60-90, so I think I've made a mistake. It's been instantly snapped up, of course. I'm now full of regret and want to cancel it and relist at a more appropriate price.

However, if I do this, will I get negative feedback? I know they'll be refunded, but does Vinted automatically give me negative feedback, or does it give the buyer the option to do so? I don't want to spoil my 100% perfect reviews on there but I also don't want to let this item go for £45 anymore!

Can anyone advise? Thank you

OP posts:
Butchyrestingface · 19/05/2024 23:25

vintedquestion · 19/05/2024 22:57

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

I'd certainly be annoyed.

Not sure if I'd leave negative feedback.

Original poster
vintedquestion · 19/05/2024 23:23

EricHebbornInItaly · 19/05/2024 23:18

If they haven’t paid and ‘purchased a label’ you can cancel without getting bad feedback.

They did pay and purchase a label 😣
But they'll be refunded, I've had an email to say that they will.

OP posts:
Original poster
vintedquestion · 19/05/2024 23:21

ScottishStardust · 19/05/2024 23:15

To be honest, when buying from Vinted I've never checked the sellers ratings. I wouldn't worry

Oh really? It's the first thing I check to make sure they're reliable.

OP posts:
EricHebbornInItaly · 19/05/2024 23:18

If they haven’t paid and ‘purchased a label’ you can cancel without getting bad feedback.

Mnetcurious · 19/05/2024 23:16

vintedquestion · 19/05/2024 22:57

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

I wouldn’t say that as it’s bound to annoy them! Then they’d more than likely leave negative feedback. Make up an excuse about why you can’t actually sell it right now rather than just saying you want more money.
Personally I might be inclined to go ahead with the sale though - bird in the hand and it’s a price you were happy with before you realised others were listed for more money. Also just because they’re listed at eg £80 doesn’t mean they’ll sell for that price- seller might end up reducing or taking a much lower offer.

Ohmych · 19/05/2024 23:15

Good luck I hope you're ok and don't get negative feedback

ScottishStardust · 19/05/2024 23:15

To be honest, when buying from Vinted I've never checked the sellers ratings. I wouldn't worry

KrisAkabusi · 19/05/2024 23:14

Just to add, if someone told me that had massively underpriced something, I would expect them to gave missed a decimal point or similar. Not just 25%-50% at most. I would consider that to be cheeky as fuck.

Original poster
vintedquestion · 19/05/2024 23:14

Ok I've done it!

I've messaged to apologise profusely that I have realised it's worth more, and cancelled the sale and blocked the person.

Fingers crossed my reviews aren't affected 😬

OP posts:
Mumofoneandone · 19/05/2024 23:14

I've bought several items on vinted that turned out not to be available (have also forgotten to talk odd things down from eBay!). Order was cancelled, seller was apologetic and we all moved on.
I'd just cancel, say there was an issue with the listing and sell through a different platform for better price or just wait a while and relist.....

KrisAkabusi · 19/05/2024 23:12

vintedquestion · 19/05/2024 22:57

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

I absolutely would in this situation, yes.

Triptastico · 19/05/2024 23:11

Just say I've had a lot of interest for it from another site at a higher price and I just want to give it more time to see if it sells.

Then edit the item and increase the price and block the buyer.

I don't think they can leave you feedback if they haven't bought from you.

HDready · 19/05/2024 23:05

You are really overthinking this. Just cancel the sale if you want to relist for a higher price

Chairwoman · 19/05/2024 23:04

Just cancel the order and block them. It’s not personal, they’ll be pissed off but if you need the money, you need the money.

Original poster
vintedquestion · 19/05/2024 22:57

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

OP posts:
Triptastico · 19/05/2024 22:54

Nillim · 19/05/2024 22:39

You can cancel one sale I think without automatic negative feedback

This.

Original poster
vintedquestion · 19/05/2024 22:51

BertieBotts · 19/05/2024 22:50

Will you be more or less upset if the buyer buys it and then relists it themselves and makes a profit? I'd consider that.

Good point! Hadn't thought of that

OP posts:
BertieBotts · 19/05/2024 22:50

Will you be more or less upset if the buyer buys it and then relists it themselves and makes a profit? I'd consider that.

ButWhatAboutTheBees · 19/05/2024 22:50

I don't have 5* despite there never being an issue just because some people only rate 4 out of 5 regardless

So I wouldn't really worry. I've brought from sellers with a few negative reviews. Things happen sometimes. I take a couple of negative reviews as merely being human

Original poster
vintedquestion · 19/05/2024 22:50

Jadeleigh196 · 19/05/2024 22:48

Why did you list it at £45 in the first place if you weren't sure? Do you need the extra money? I'd just let the buyer have it at the price listed. You might be doing them a favour!

Because I had no idea what they go for second hand and I stupidly didn't check. Then I saw others listed on there for closer to £60-90. I was about to change the price when it was sold, within 5 mins of being listed. Yes, I do need the money.

OP posts:
Fillyfrog · 19/05/2024 22:49

I've cancelled at least two sales on mine and I've never had automatic bad stars. I think it depends what reason you choose.

AgathaMystery · 19/05/2024 22:49

BertieBotts · 19/05/2024 22:48

I cancelled because I realised I'd already donated the item and forgotten to unlist it. I got an automatic bad rating for it but I had enough positive ones it didn't really matter.

Same! No bad feedback either. I apologised profusely to the buyer too.

BertieBotts · 19/05/2024 22:49

Is it going to upset you to the tune of £20-40 extra? Go on be brave Grin

The buyer didn't get a chance to review in my case. It was just an automatic thing from Vinted. Nobody would know what it was for. You could withdraw it and then relist it in a month or so after you've sold some other things.

Jadeleigh196 · 19/05/2024 22:48

Why did you list it at £45 in the first place if you weren't sure? Do you need the extra money? I'd just let the buyer have it at the price listed. You might be doing them a favour!

BertieBotts · 19/05/2024 22:48

I cancelled because I realised I'd already donated the item and forgotten to unlist it. I got an automatic bad rating for it but I had enough positive ones it didn't really matter.