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If I cancel an order on Vinted without buyer's agreement what will happen?

88 replies

vintedquestion · 19/05/2024 22:35

I've sold a lot of stuff on Vinted recently as we are moving house, never had any issues whatsoever and 100% 5 star feedback so far from over 60 or so parcels sent in the past month. All good.

However this evening I uploaded an item that I have instantly regretted listing for the price it's at. It's a baby carrier that retails at £160 and I've listed it for £45. It's in pristine barely used condition. Other similar items are selling for in the region of £60-90, so I think I've made a mistake. It's been instantly snapped up, of course. I'm now full of regret and want to cancel it and relist at a more appropriate price.

However, if I do this, will I get negative feedback? I know they'll be refunded, but does Vinted automatically give me negative feedback, or does it give the buyer the option to do so? I don't want to spoil my 100% perfect reviews on there but I also don't want to let this item go for £45 anymore!

Can anyone advise? Thank you

OP posts:
BlueyandBingo · 20/05/2024 19:07

Just be aware that if you sell more than £1k worth of items in a year you can be taxed on it. If it is more than £1k you are meant to report it but if it is more than 30 items or £1700 Vinted have to tell HMRC.

cansu · 20/05/2024 19:06

Personally I would be annoyed and give negative feedback.

Deathbyfluffy · 20/05/2024 18:59

vintedquestion · 19/05/2024 22:57

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

Absolutely - the buyer could need the money as much as you, and will now have to pay more for the same item.

Cherrysoup · 20/05/2024 18:58

I cancelled a transaction and Vinted sent a message saying if I do it a second time, I’ll get negative feedback so I don’t think it matters.

ThomussTank · 20/05/2024 18:57

It’s hardly the crime of the century, but you screwed someone over for a better offer let’s face it, and didn’t give them the chance to leave a review which might have warned other potential buyers. I buy loads from Vinted and if a seller frequently cancels orders I don’t buy, it’s not worth the hassle.

vintedquestion · 20/05/2024 18:09

Why on earth would you tell the truth?!

Oh I know An honest person as well as making a mistake with the pricing of a second hand item which I'm not familiar with the market value of. I mean, whatever next! . I deserve to be burnt at the stake for these crimes, surely 😁

OP posts:
vintedquestion · 20/05/2024 18:07

Flamingogirl08 · 20/05/2024 10:11

I understand where you're coming from but you do deserve negative feedback to be fair!

🤣

Why thank you. And you deserve all the happiness. All the best to you.

OP posts:
vintedquestion · 20/05/2024 18:06

A little update: I have now re sold the item for a more appropriate amount and sorry to disappoint many of you (🤣) but my feedback is still 100% perfect.

Thanks for all your advice!

OP posts:
sweetpickle2 · 20/05/2024 10:21

Why on earth would you tell them the reason if not getting negative feedback is so important to you?? If I was them I'd leave you negative feedback.

SadAct342 · 20/05/2024 10:13

vintedquestion · 19/05/2024 22:38

Thanks @AlltheFs
Will the buyer not get an option to leave bad feedback though? I don't want to spoil my perfect reviews, I've worked hard for those 😭

Yes and you'd deserve it. This is your error not the buyer just sell it at the listed price and think before listing next time.

peakygold · 20/05/2024 10:13

I would take the financial hit rather than risk my feedback score. Just learn from your mistake and make a buyer happy.

Flamingogirl08 · 20/05/2024 10:11

I understand where you're coming from but you do deserve negative feedback to be fair!

JMSA · 20/05/2024 10:09

vintedquestion · 19/05/2024 23:14

Ok I've done it!

I've messaged to apologise profusely that I have realised it's worth more, and cancelled the sale and blocked the person.

Fingers crossed my reviews aren't affected 😬

Yeah, God forbid 🙄

sososotocvfgft · 20/05/2024 09:55

I've had loads of buyers cancel sales, it's bloody annoying but seems fairly common. Just cancel the sale, not site how quickly you'll be able to relist it though

bumface232 · 20/05/2024 06:45

I think I'd have made up another reason - 'I'm really sorry I've just gotten this out of storage and it's been eaten by mice' would be more acceptable to a buyer than 'sorry I'm letting you down so I can get more money'.

But sounds like you escaped unscathed.

BertieBotts · 20/05/2024 00:45

Don't worry, they can only leave a review for completed transactions. I wouldn't have messaged explaining, but never mind, it's done now.

ThomussTank · 20/05/2024 00:06

JulianFawcettMP · 20/05/2024 00:01

@vintedquestion yes because it war your mistake. The buyer did nothing wrong

Exactly, the OP listed the item at the price she chose:
her being careless and pricing it incorrectly isn’t the buyer’s fault at all. I’d be really pissed off to be blocked for a seller’s incompetence and not being able to leave a review.

ButWhatAboutTheBees · 20/05/2024 00:05

If I got told the buyer was refunding my item because they thought they could get more money for it then I'd be pissed off an definitely want to leave bad feedback!

JulianFawcettMP · 20/05/2024 00:01

@vintedquestion yes because it war your mistake. The buyer did nothing wrong

Unforgettablefire · 20/05/2024 00:00

Fedupmumofadultsons · 19/05/2024 23:38

Sorry but how cowardly to block someone because you became greedy I would leave bad feed back uou are a cheeky sod let's be honest

Me too. It's a bit of a dirty trick, the buyer could be desperate and then to block is even more shitty and cowardly.

vintedquestion · 19/05/2024 23:46

It's back on at a higher price and I've already had interest so ..... 😅

OP posts:
vintedquestion · 19/05/2024 23:45

Fedupmumofadultsons · 19/05/2024 23:38

Sorry but how cowardly to block someone because you became greedy I would leave bad feed back uou are a cheeky sod let's be honest

Oh yeah really a "cheeky sod" for wanting what my item is worth🤣

OP posts:
Fedupmumofadultsons · 19/05/2024 23:38

Sorry but how cowardly to block someone because you became greedy I would leave bad feed back uou are a cheeky sod let's be honest

AlltheFs · 19/05/2024 23:38

vintedquestion · 19/05/2024 23:14

Ok I've done it!

I've messaged to apologise profusely that I have realised it's worth more, and cancelled the sale and blocked the person.

Fingers crossed my reviews aren't affected 😬

Oh god you really shouldn’t have said that.
They deserve to fuck your feedback for that.

”It’s damaged” is the thing to have said.

Why on earth would you tell the truth?!

Fillyfrog · 19/05/2024 23:28

I don't know why you told them why!

That would really annoy me.

There are loads of reasons you could pick 🙈

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