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AIBU?

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Vinted stress

34 replies

bumface232 · 18/05/2024 22:00

I've sold loads of items on Vinted with no issues. Usually low cost items like second hand baby bits or old tops for £1 or £2. A week or so ago I decided to sell some new trainers on there that didn't fit rather than pay to return them to store. Sold them for £30 so still not mega high price but still more than usual.
They haven't been delivered and the tracking status says they are still shipping. There's a note saying delivery is taking longer and if they aren't marked as received by mid June Vinted will mark them as lost and offer up to £20.
So I'm losing out on a tenner because the one high ish value item I've sent has somehow gone missing.
I send them via Inpost and as I said I've never had issues before.
Has anyone else experienced this? Surely Vinted should cover the whole cost? They can see what they sold for.

OP posts:
TimeForTeaAndG · 18/05/2024 22:17

What do you mean that they were identifiable as trainers from the box? Did you not wrap the box in some sort of packaging?

I've sold a few pairs of shoes on Vinted, some for over £50 as brand new unworn and they all arrived. I made sure the courier options had enough compensation for them and wrapped up the box in a re-used plastic envelope bag.

bumface232 · 18/05/2024 22:16

ButWhatAboutTheBees · 18/05/2024 22:14

Yep

InPost only cover up to £20

Sorry, OP, this is on you

Looks like it :-/
Well we live and learn I suppose

OP posts:
ButWhatAboutTheBees · 18/05/2024 22:14

Yep

InPost only cover up to £20

Sorry, OP, this is on you

Vinted stress
bumface232 · 18/05/2024 22:13

I will obviously learn from this and not sell higher value items again. First time I've done it and thought it was pretty safe. Feeling pissed off as originally paid £40, would have cost me £5 to return and so I took the hit and sold them for £30. Now I'm only likely to get half that price back.
Hopefully it's just delayed but I don't think so.

OP posts:
Hoolagan · 18/05/2024 22:12

This happens to me all the time and 90% of the time the item turns up. Just hang tight

Emmerald · 18/05/2024 22:10

I've got the same issue (but mine was a £7 top) popped it in the Inpost locker a week ago and they're saying it's possibly lost.

ButWhatAboutTheBees · 18/05/2024 22:10

What was the cover from InPost?

I think they only cover up to £20

If selling a higher value item then you need to make sure the postage options have high enough cover

bumface232 · 18/05/2024 22:08

No idea. I'm just feeling a bit jaded because it's the first time I've sold anything worth quite a bit of money on there and trust that to be the one thing that goes missing.
They were identifiable as trainers by the weight and box (although brand new condition obviously not known) so I guess I found it a bit sus.
Regardless Vinted work with the delivery companies so surely they have an obligation to compensate? It could have been a pair of £100 shoes in which case I'd be seriously out of pocket.

OP posts:
modgepodge · 18/05/2024 22:06

But vinted haven’t lost them, the delivery company has. Do they offer any kind of cover for lost items? I can’t see that this is on Vinted.