Vinted stress

I'm new to vinted. The first parcel that was dealt with by In Post took ages. The next one was via Evri and was much quicker and easier.
Reading these posts I'll be careful what I sell. They refused to sell a pair of dm's saying they couldn't verify their authenticity so I just sold them on Ebay.

I've had this a few times with inpost and yodel and only once in over a year has it never turned up, sometimes tracking doesn't update for days then all of a sudden it's delivered

This happens a lot with inpost. The date of resolution can randomly change to a week or so later too. They often show up. However, I have changed my settings so I don't offer InPost anymore as they often take longer than Evri and others and it is hassle when you are waiting to see if they are actually lost.

Does anyone have a list of what the different compensation options are for the different providers on Vinted? I can see InPost is £20 but can’t work the others out!

I've got prices ranging from £2 to £50. Can you remove the lower coverage options on individual items? I don't want to remove them altogether as they are the most convenient.

It's a ridiculous policy

I brought some Lego. As I was walking back to the car I realised pieces were falling out as the package had been ripped and the box crushed open

I had to either pay full price (despite pieces probably missing) or pay to return to seller as Vinted deemed it "unable to prove it wasn't functional"

Buyer Protection means very little

You chose what postage options are available

Selling higher price? Take off the options with lower coverage

Bear with it for now

I bought something back in April. Sent via yodel. Tracking didn't move for almost 4 weeks - showing as 'received at blah blah off license'

I was told I had until 23 May to wait and then 2 days to open a case.

It turned up yesterday. That literally took best part of a month

So all is not lost just yet

I've only had 1 item go missing from well over 100 sold; a BNWT F1 t shirt. Sent via InPost/RM and it went missing at their PO. I got a full refund.

Most items turn up after a couple of days but if not, vinted tell you when it's deemed 'lost'.

You know the buyer protection thing on Vinted that makes you pay another couple of quid? That normally covers you, Inpost not involved. 2 things have gone missing, one I sent, one I bought. The seller can complain after the deadline and you both get refunded, that’s why you have to pay the buyer protection fee. I think, therefore, that if the item is lost, you’re both ok.

I’ve had a couple of things go missing using InPost when I’ve sold - only two out of c.50 items. Both times Vinted refunded me, one was a £25 item and I was a bit panicked as it said InPost covered up to £20. But I contacted Vinted directly and they refunded the full amount. Perhaps as they can see my sales history and know that I’m not a scammer. It’s worth a try OP.

Inpost have taken almost a week to get a parcel to me and this morning it updated to ‘is taking longer than expected’ but it arrived this afternoon so I wouldn’t lose hope yet.

Given that the buyer picks postage and you can’t turn off inpost for just one order I think it’s unfair to expect the seller to take less compensation that they had sold for.

I’ve only had two things go missing when selling on vinted, both times it was shoes. Fortunately both losses covered by the chosen postage option. It has made me more wary about selling shoes on there!

I’ve sold many, many items of clothing for £300 - £500 a piece on ebay and never had a problem, bar a few stupid returns. I’d never use vinted, it sounds awful.

The inpost lockers get full really quickly and sometimes it takes a long time for a parcel to make it into one. They keep trying for a while though. I believe stuff is returned to sender if the locker couldn’t be accessed in ten days or so, so hang on, and try and get your buyer to hang on, would be my advice. I know, easier said than done, I know what buyers are like, I’m one myself.

I wouldn't worry just yet, I've been selling for a over a year and every so often a parcel will take longer to ship. I think the longest one took about 21 days, I would give it time.

I just bought a dress.

The seller sent something entirely different. Mixed up label I guess.

Vinted have told me that their policy is I, me, the buyer who has not fucked up, pay to return the item. There is no option for the seller to pay for the return postage.

It’s only a few quid but absolutely batshit as a policy.

Everything I've sold on vinted the buyer sorts the postage label - don't see how it's the OPs fault?

Don't use RM on Vinted
It's not one of their integrated postage options and you have limited cover

It's also a well known scam tactic so people are reticent to use sellers asking for it

Inpost can be pretty rubbish - I had at least 4-5 parcels go back to sender because the receiving locker was full , does the tracking page say anything about delivery attempt failing?

Don’t worry. I’ve had this happen several times and they’ve always turned up. Just a bit late

Use Royal Mail signed for for more valuable items.

I'm on the receiving end and had a similar message yesterday, saying if my item didn't turn up by mid June I'd get my money back. And they arrived this morning! So they may get delivered in a day or two, fingers crossed.