To think Universal Credit are a bunch of cunts

An assessment period for universal credit is not one month, it’s 5 weeks. I used to have this a few times a year where they claimed I got paid twice that month but I didn’t, I got paid every 4 weeks, it is a crap system.

So that's a yes to the government then and not the staff with no sway in the way the system is designed then 👍🏻

It's not a good system if it can't cope with when a worker is paid, It isn't just staff who are paid every 4 weeks who are affected, I do the payroll at work and we usually pay early for Christmas due to the office closing but that means that an employee may have their UC stopped due to receiving "extra" pay within a pay period even though this is not the case.

Employers will never be able to keep up with the increase in rent. Employers will go out of business very quickly and people will be made redundant and need more support for the government.

the worst thing this country ever did was introduce the right to buy scheme and not use the money made to build more houses - landlords are making a killing and everyone is paying for it. That is legacy of the Tory party.

Are the 'dickheads' the government then? Because 'universal credit' isn't people or staff, it's a system. The dwp are made up of lots of different roles, none of which actually decide how the system works

Certainly the task force put together to design, create and implement this system. I can't imagine it was a huge group when placed alongside the rest of DWP. There are massive holes in UC, much like everything else it was fast tracked, rolled out before it was finished, over budget. It has never worked properly because it was poorly designed and implemented. The people generally put in place to design these systems rarely have an idea of what it's like to be an end user.
So, yes. Dickheads.

Sweetie you said you have been paid twice calm down and read the thread you started

It's not "they" that are awful, it's the system.

And in your case, if the payrise had been paid from when it started, you would have received less for every one of the months since then. It's effectively clawing back an overpayment that has arisen from a retrospective pay award.

Are the 'dickheads' the government then? Because 'universal credit' isn't people or staff, it's a system. The dwp are made up of lots of different roles, none of which actually decide how the system works

Must be.

I'm imagining the blue rinse brigade all intoning "let them eat cake".

My god you've just solved a massive problem for everyone who lives below the poverty line! Hear that everyone, just get a better-paid job! Well shit! Why didn't us minimum wagers think of that?

I don't have enough left over at the end of each month to save enough to cover the shortfall when this happens 3 or 4 times a year. I do my best to let them know as early as possible when I've worked out it will happen, but they absolutely refuse to take it into account ahead of time.

I don't think the system allows them to take account of changes that haven't happened yet. I don't think that is down to individual work coaches or case managers.

Mind you, there are 2 job centres out of the 9 or so that I deal where staff are noticeably less willing them others to put themselves out to help claimants. I'm compiling a little set of case studies that my manager will be raising with the partnership manager when we have enough to demonstrate a pattern.

How is she "fortunate" to be living in an economy and a political environment in which wages are low and the cost of living high? It's not "fortunate" to need top ups because wages are inadequate.

An average person on an average wage should be able to pay average live and survive without top ups.

As for the hackneyed old chestnut "get a better paid job", where do you imagine we would be if everybody abandoned routine employment for much better paid roles. We do actually NEED, admin staff, service staff, retail staff etc, but we expect them to act as tagged trouser philanthropists, propping everything up on an unsurvivable wage.

2 wages paid ???

You don't get to choose a UC date. It goes on when you apply and that isn't info they give you up front

It doesn't fix it's self though as you would have 2 work allowances if you have it recalculated (RTI) but only one if you leave it.

Yes they are awful. I'm on a low wage and I got back dated payrise
They took my uc away that month.
I had to cycle to foodbanks

When you first applied why didn't you choose a date a week either side of the 23rd of the month?

No because even if you earn nothing, they assume you have earned a certain figure (mine is £1600) and just pay UC based on that.

Well if you get double wages in December because you get January wages early …you won’t get anything in January and up makes up for it

Try providing a service for the government, being paid termly by the government, but being told by the government that you must earn more on the months you have zero pay, and getting zero UC on the months you get paid four months pay 🤯

(Attitude is to the government, not you OP. Agree with you.)

This is a shit comment. Totally unhelpful and rude.