I work full time but also claim Universal Credit.
They have awarded me £0 this month because two of my wages have fallen within one assessment period therefore to them, it looks like I have earned twice as much.
This happens several times a year because of how my wages are paid, each time I have to raise a dispute, they then "move" one lot of wages to a different assessment period and adjust my statement and pay me the outstanding amount. This is usually sorted within a few days but sometimes takes longer.
This time my payment is nearly three weeks overdue. I have no money left, all of my wages have been spent on rent, direct debits etc. Every time I ask them for an update I get fuck all.
How can they leave someone in this situation? They told me to ask the local authority for help but I've had no luck.
They already have the information from HMRC/ my employer showing when I was paid and how much. What the actual fuck do the expect people to do? I can't run my car to get to work on fresh air and I doubt my son wants to live off whatever stale shite is left in the cupboard for the next fuck knows how long.
I don't know what I'm hoping for from this post... anyone else had success in getting them to hurry up?