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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To think Universal Credit are a bunch of cunts

263 replies

StarbucksStraw · 16/05/2024 21:28

I work full time but also claim Universal Credit.

They have awarded me £0 this month because two of my wages have fallen within one assessment period therefore to them, it looks like I have earned twice as much.

This happens several times a year because of how my wages are paid, each time I have to raise a dispute, they then "move" one lot of wages to a different assessment period and adjust my statement and pay me the outstanding amount. This is usually sorted within a few days but sometimes takes longer.

This time my payment is nearly three weeks overdue. I have no money left, all of my wages have been spent on rent, direct debits etc. Every time I ask them for an update I get fuck all.

How can they leave someone in this situation? They told me to ask the local authority for help but I've had no luck.

They already have the information from HMRC/ my employer showing when I was paid and how much. What the actual fuck do the expect people to do? I can't run my car to get to work on fresh air and I doubt my son wants to live off whatever stale shite is left in the cupboard for the next fuck knows how long.

I don't know what I'm hoping for from this post... anyone else had success in getting them to hurry up?

OP posts:

LakieLady · 16/05/2024 21:46

Is this because your normal pay day fell on a bank holiday, OP, and you got paid a few days early?

If so, it's not UC that are at fault, but your employer. Approx 4 years ago, HMRC issued guidance to employers telling to show the pay date as the usual date even in months when they are paid early, to stop this happening.

Afterthought: it was more than 4 years ago, because it was pre-covid.

OhHelloMiss · 16/05/2024 21:45

Limberinta · 16/05/2024 21:33

When you call 'universal credit a bunch of cunts', who are you actually talking about?

Well exactly!

Lovinglife57 · 16/05/2024 21:43

My point is the system they have takes it that you have earned this much double …you done have to come across as rude …it happens to me a couple of times a year for example twice in December so in January it makes up for itself…swings and roundabouts sweetie

StarbucksStraw · 16/05/2024 21:43

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

QueenOfTheEntireFuckingUniverse · 16/05/2024 21:42

But if it happens several times a year then you can plan for it?

Original poster

StarbucksStraw · 16/05/2024 21:40

Lovinglife57 · 16/05/2024 21:34

I get paid earlier some months for example twice in December as we are on holiday ..it happens

Yes, I'm aware it happens. I'm left in this position several times a year, what's your point?

If their system can't cope with the fact that not everyone is paid on the same day each month, they need to come up with a better way of dealing with it that doesn't involve leaving people skint, vulenerable and powerless to do anything about it.

OP posts:

ElaineSqueaks · 16/05/2024 21:38

Who do you work for?

user1471453601 · 16/05/2024 21:37

It's the government who make the rules, the appropriate department who.implement them.

be angry, by all means, but be angry at those responsible.

PassingStranger · 16/05/2024 21:36

What a vile heading . There are better ways to say things honestly.

countdowntomexico · 16/05/2024 21:34

Ponderingwindow · 16/05/2024 21:32

Or perhaps it is your employer who does not pay you a living wage and instead relies upon a subsidy from the social safety net to balance their books. An employer who must know about the assessment period issue and could easily adjust the pay schedule to prevent this situation, but instead keeps leaving their employees to deal with the problem.

This