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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to turn supermarket delivery away when they ring on my door bell two hours early?

232 replies

BasilParsley · 14/05/2024 21:10

Sort(ish) question: If the supermarket delivery driver turns up at 9am rather than 11am because he's delivering across the road anyway (with no phone call to ask if I could accept an early delivery which is usual) would I be unreasonable to tell him to go away and come back later?

(Long background) It's played on my mind all week so could do with some advice please.

There is a v. small care home opposite my house that also gets the same supermarket to deliver, generally on the same day, but at different times (sometimes around the same time, sometimes earlier, sometimes later).

The reason I order a slot later in the morning is that I have a reasonably severe disability that means it takes me a while to get going in the morning e.g. the ablutions and the getting dressed, breakfasting etc.

Due to the fact that my disability makes me more prone to infections like covid and it takes a lot longer for me put stuff away , I always ask the driver to unload the crates into bags I supply in my porch. I then take my time, decanting those bags into the kitchen cupboards/fridge/freezer etc.

Driver last week clearly had a 9am-ish delivery at the home across the road so rang on my doorbell around that time. I was still in my dressing gown (and wrapped in a towel underneath because I was drip-drying having not long got out of the bath).

I told him he was too early but maybe he could give me five minutes to get dressed then I can accept the delivery. He said yes I'm early, but I've just delivered over the road so if you get your bags, I'll put your order in them and put them in the porch so I won't need to come back.

I felt so coerced (and still bleary-eyed and getting to grips with the day), I went and hid in my skanky dressing gown in the living room for a bit until I heard him call from the porch that it was all done. Got to the porch and the outer porch door is wide open and the bags are all preventing it from being closed.

So I had to deal with it then and there until I was able to close the outer door which left me in a bit of a state for while.

What would you have done?

OP posts:
BasilParsley · 14/05/2024 21:16

Yes, I realise now not answering the door is what I could have done. BUT, unless I curtain twitch, I can't see who's at the door and as the outer front door is a shared one, I feel it's unethical to install a ring type video thing.

Plus, in my defence, this situation has never happened before so I thought it might the postman or someone else. I never expected it to be the delivery driver...

OP posts:
Cat2024 · 14/05/2024 21:15

Yes, next time don’t feel you have to answer the door. He will then have to deliver at the time you asked for. I can see the driver’s pint of view about saving trips but you asked for delivery at specific time for very particular reasons and shouldn’t be made to feel coerced

carerlookingtochangejob · 14/05/2024 21:15

I've made complaints to both Sainsbury’s and Asda in the past for this.
One driver was really really rude to me for not being home when he tried to deliver 45 minutes early. He was banging on my front door so much that a neighbour came out to see what was going on. Fortunately I have a doorbell camera and cctv which I sent to the store.

If I book a slot I expect it to come then. Not before not later. If they need to change it then the bare minimum I expect is a phone call.

5475878237NC · 14/05/2024 21:14

Not answered the door or said no I can't.

GinaCoca · 14/05/2024 21:14

You can ask for a note to be put in your account that you don’t accept early delivery.

Applesandpears23 · 14/05/2024 21:13

I am sorry this happened to you. Next time don’t answer the door.

WalkingonWheels · 14/05/2024 21:12

Not answered the door.

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