Having to wait for everyone's lifts after work

Can't she use the family car?

I have waited but the finish time can vary so much. Waiting an hour to an hour and a half is not ideal. I feel if the employer can’t give a set finish time then they should ensure their staff have a way to get home if the area is not serviced by public transport and they can’t give an actual finish time.

The wait for a taxi can be 45 minutes to an hour but she is unable to pre book a taxi as she doesn’t know when she will finish.

I think the issue is the pub should close at a set time so staff can ensure safe passage home

Why can’t they get cabs?

They're grown adults working in a bar!!

Go home. They need to call their parents earlier and their parents need to be on time. Or they need to bike home or use a taxi or whatever. I worked in a bar age 18-22, i sorted myself out. I also never once expected a parent to ferry me about!! I got a taxi, walked, or cycled home.

Give them a half hour warning of when you will all be leaving, get them to let their lift know, and when it's time to go, just go. Suggest they chat on the phone to someone until their lift arrives if they feel uneasy.

If it were my child I would get there early, take a book and be prepared to wait. I wouldn't expect other staff to wait around for an extra 20-30 minutes.

Does no one read all of the OPs post these days?

” its two different women but on different days so it would be one waiting alone.”

If you sit around waiting for the call, why not drive to the pub and sit waiting in your car?

The employer shouldn't have to pay OP to stand around chaperoning other employees whose own family can't be bothered to exert themselves.

There's 2 of them.

Tell them to wait together for their lifts until both cars turn up.

If they can't or won't do that, it's really on them, not you.

If your daughter would be scared on her own, on the situation that OP describes, it's down to you as the parent who's picking up, to be there on time. OP said that she tells the girls to phone their parents half an hour before they're finished, but the parents often tell them they're not ready to leave yet.

If there's any risk to the young women (and I'm not convinced that there is) it's the parents who are causing that risk, not OP, who is entitled to go straight home.

OP has already said she gives them 30 minutes heads up to call their parents and still it's taking 20-30 minutes more than that for the parents to arrive.
So either they're not bothering to call, relying on OP to wait with them, or the parents aren't bothering to set off when called, again relying on the OP to wait. Neither of those is within the OPs or her managers control so she shouldn't be expected to wait, nor should her boss expect to have to pay her for this waiting time, because of the inaction of other people.
They get the opportunity to get their parents there on time so no one is waiting, either the women or the parents aren't bothering.

They have the opportunity to text 30 minutes in advance. Or get a taxi.

Leave sooner then and wait outside for her. How would she manage if you weren’t there

Agree!!

They are 19 years old and adults.
You are not their parent and are not responsible for them.

The world is no less safe than when I was young. Back in the 80s/90s it wasn’t safe to walk home alone, drinks were spiked, men did grab you in clubs and shout and whistle in the street. We knew it wasn’t safe to get drunk and stagger around alone. (I know your staff aren’t doing this OP). I’m saying this because people in general think others should be responsible for people who put themselves in a dangerous or vulnerable position.

BUT we had to fend for ourselves when we got jobs and went out with friends. That’s life!

Tell the girls it’s not safe for them to be waiting alone and tell them their parents must come sooner. That’s it! No further involvement from you is needed.

If it takes their parents 20-30 minutes to just DRIVE to the pub, imagine how long it would take these women to WALK home. In the dark.

If the parents are happy to pick them up then it's irrelevant what happened when you worked in a pub.

They’re 19 for goodness sake! I worked in a pub from age 17 and used to regularly walk home alone, wouldn’t have dreamed of asking for a lift or making my manager wait for me, how silly.

I have this exact issue except I am the parent waiting to get the call to say come and collect my 20 year old. The issue is they don’t know when they will finish so can’t phone for the lift until then. There is no public transport that time of night. We sit waiting around for the call.

Either they have a set finish time so they can be collected, or your boss should pay you for waiting around.

My daughter would be scared on her own, thank you for caring. All these people saying they are adults, that’s true but they are young woman, outside a pub with drunks, in the dark, they can feel quite vulnerable, and us parents are waiting to hear when the pub will be closed, no set times, it’s a nightmare.

It's ridiculous that you are more concerned about their safety than their own parents are.

The parents need to make sure they are there in time and if that means sitting in their car for a short while then so be it,. It's hardly a hardship is it?

Of course it is. It’s a manipulative and passive aggressive way of asking, and the OP needs to be better at dealing with it, but it’s certainly what the employees are doing.

They’re in the wrong job then.
Or they need to learn how to drive and source their own cars.
Or organise and pay for their own taxis home, ensuring their taxis arrive when they need to leave without eating into OP’s personal unpaid time.

From the OP:

I've tried telling them when it looks like they're half an hour away from finishing so they can call their lifts

That's not 'asking the OP to wait'. That comment you picked up on, seem very much like a them issue, where they could resolve their unsafe feelings by contacting the person collecting them asking them to be waiting outside for them for when their shift ends, and not 30 mins after their shift ends. Where is the "Would you mind if I waited inside?" or "Can I wait inside please until my lift comes?" in that statement that the OP wrote? I must have missed it hidden in the 'different scenarios and safety issues' that was mentioned.

You’ve already raised it with the manager and he’s said just lock up and go. So do that.
They are 19 yr old adults. If they don’t like standing outside they can arrange lift to come earlier/get a taxi or drive.
I’d from next week I’ll be locking up at end of my shift.
I bet one or two nights stood outside they’ll call mum sooner.

It’s still not OP’s problem.

how can anyone organise an instant lift when they dont know when their shift end time is, regardless of how competent they are?