Love to shop voucher and M & S - left baffled and speechless

Am I missing something - it sounds like the shop has to rely on the customer's word about the remaining balance - are they not opening themselves to a huge fraud risk, i.e. scammer tells them remaining card balance is £200 when it's actually 37p?

I have a relative that sends these a lot! There is an app you can download to keep up to date on the balance. On line shopping the balance must be less than the value on the card-they are a pre-paid debit card rather than a gift card
In shops I've always been able to tell them how much to use from the card (and use it up) then pay the rest with something else. The key is being able to tell them how much to take off the card. However I tend not to shop in M&S, so maybe they won't allow two stages of payment

You mention gift card , and also gift voucher , if I remember correctly there are different restrictions on the cards and vouchers . The website is down for maintenance at the moment which doesn’t help .

I know M & S always struggle with the gift cards when I shop with them .

I did find this on topcashback “Yes you can, but you must ensure the retailer processes the cash difference prior to taking the balance from your Love2shop Gift Card.”

Yeah you have to know what’s left of them it’s not the shops fault but I don’t think their system can see the balance as they aren’t their cards, but your meant to be able to scan it and be able to see (which is a faff whilst in the shop) . They are a bit of a pain, I have one upstairs now you remind me. Need to spend it asap

I used a love to so card to pay a part balance in the works. I didn’t know the balance on the love to shop voucher either.

Garden centre vouchers are like this too, such a pain to use unless using full amount in one go.

I had a Love 2 Shop card that just wouldn’t work for whatever reason, I ended up buying a Sainsburys voucher on the Love 2 Shop website and spending it that way. Is this something you can do with M&S?

All of my friends who work in retail absolutely loathe the love to shop gift cards for these exact reasons.

I really think they should spell out how inconvenient they are at the point of purchase. You can’t split balance spending with them, and you must know the exact balance on the card as the systems in place don’t work otherwise.

not an M&S issue, very much the love to shop problem.

I had similar complications in boots, and the assistant was an absolute star working out which items to put through on the card and which not.
Love to shop vouchers are a pain.

My only experience is not being able to do this online, rather than in the actual shop. I think it was to do with the fact it's put in like a debit card, so I couldn't use two cards for one transaction.

Could you just buy the items that make up the amount of the card for one transaction, then buy the other items with your debit card?