Selfridges refusing to refund £875 shoes- help!

so pleased for you @Shoedisastor !!!

Wow amazing, so pleased for you @Shoedisastor !! Thought it was a lost cause from what you had said. You've given me some hope for my own hopeless consumer conundrum…[Anyone have the CEO of Land Rover’s email?]

at @ 175 quid per wear, you'd expect better for sure!

Don't apologise, I agree entirely. It's really sad that young women are under such unbearable pressure. I was strangely fortunate enough never to be a looker and so never had to participate in competing for the attentions of a man. While my friends were investing in their hair and make-up and clothes, I wore jeans and t-shirts and saved enough to put a deposit on a flat. I may not own a pair of Louboutins but I'll always have a roof over my head.

Those Laboutin shoes are really not fit for purpose! I had no idea.

Sorry Abeona, just went on a rant about it all but nice to have someone in agreement with me 😊

I really hope women can stop competing with each other and see who the real culprit in all of this is…

@Abeona

In the past beauty got you better mating chances, a better mate, better prospects for your offspring etc

Women compete with other women, and the psychology behind the entire beauty and fashion industry starts when we’re very young and we’re taught to compare ourselves to other girls and ultimately find ourselves wanting.

It’s on steroids now with cosmetic surgery, porn, social media and the general media telling us how we could be so much better…

Its like the men doubled down on trying to make us even more insecure, before the final emancipation begins…

Its certainly started and with time as less and less women have children (no need for mate any more) and are self sufficient and choose to stay single… we’ll see where this ends up!

People are having less sex than ever so all this beautifying isn’t working…

I have opened a pay pal dispute for a similar reason. The shoes arrived, I sent back immediately, the vendor said they had been worn. They had not. Opened pay pal dispute, no response, rang pay pal, refunded immediately whilst on the phone.

Well done OP and also gives me some hope because I am having some terrible customer service from Selfridges at the moment!

Sorry but the shoe on the left looks hammered... and you've only worn it 5 times? The fake one that's had 30 outings looks fab!

Brilliant result, OP!

I never knew that the 'red' on the soles disappeared. I don't know what I imagined happened to it but, there you are. Every day's a school day!

With you all the way, Vive42. Most women earn significantly less than men throughout their lives and are also under pressure to spend a higher proportion of their earnings on 'looking good' and on status items. I know women who cut back on food and basics in order to spend £200 they can't afford each month on hair, nails, eyebrows, make-up and cosmetics, waxing and tanning because someone's persuaded them that they're not acceptable without it all. Only this morning on Woman's Hour a young woman in her 20s commented that she feels under pressure from her friends to start having Botox — knowing full well that if she starts she'll need to keep having the treatment.

I'm really glad that so many younger people have turned their backs on it all and are making their own clothes, buying handmade and vintage and used and doing what they can to ensure that the shareholders of Louis Vuitton and Burberry etc don't profit from their hard-earned money.

I’m glad you get the refund OP

In future if you order anything expensive use your phone video opening the parcel and the product in the package.

I think it does show how utterly brainwashed some of us have become that we covet shoes of such huge expense. This is not aimed at OP. And I hold my hands up as someone who used to enjoy designer brands. But now I feel like I’ve been ‘had’.

Mostly these brands are run by men, shaping what we glorify, what we desire, what we ‘stretch’ for in the name of ‘spoiling’ ourselves.

Some things are truly beautiful to look at but these days I won’t buy into the mirage of ‘because you’re worth it’.

We’re all worth so much more than the sexualised perfectionistic version the media and men tell us that we are who insidiously/subconsciously get us to part with cash to attain hoping that this new item will make us feel like we’re enough.

Wishing OP a lovely wedding day nonetheless and joy wearing whatever you wish!

The shoe on the left is my genuine Christian Louboutin, worn around 5 times.

The shoe on the right is my fake Christian Louboutin, worn about 30 times.

Great news @Shoedisastor I’m new to this thread and pleased to see you got a refund in the end.

The red sole on Christian Louboutin shoes must be deliberately made delicate. I have 2 pairs of authentic CL shoes and the red sole was decimated in a couple of wears. I then bought a very convincing fake pair of CL heels and the red sole has stayed pristine for about two years! Utterly ridiculous!

I spent many years in retail so I’m fully aware of that. I’m also aware that the higher up people never seemed to work a weekend.

Ah stop. Now you are being rediculous.

Please don’t say you live in the first world, it’s really fucking offensive.

Such bollox.
You know what? I live in the first world. Im allowed have first world problems. I dont have to apologise for it either.
I buy expensive stuff. I also volunteer and donate to charity.
People who make comments like yourself are just hot air.
So glad you got your refund.
The company i work for have a team that deal with senior stakeholder emails and they get immediate attention. Hence i always do the same and i always get a good outcome.

Yay! Great update!

funnily enough, Saturday/Sunday were normal working days for the Retail industry.

How frustrating. They probably did arrive to you like that, somebody else has tried them on previously.
Louboutins are a joke anyway, the emperors new clothes - everybody obsessed with the precious red sole and keeping it perfectly in tact, thus never wearing them outside, and getting carried around in a sedan chair ! THEY’RE SHOES FFS!! Not ornaments.
What Selfridges need to understand is, you don’t inspect new goods instantly upon arrival to check they are perfect, you EXPECT them to be perfect. Obviously you check for flaws if keeping, but if you’ve decided after a minute you don’t like them, then it’s simply back in the box and returned. How can they guarantee somebody their end has fully checked these before sending anyway ? I’m sure they could resell, even if in store with a small discount ?
I hope you get your money back, they can’t assume nobody is genuine.

@Shoedisastor Well done for getting a refund!
👍

Oops, missed that! You do know you can be less snarky though, right?

@Shoedisastor Well done, glad it got sorted!