Crying and walking out of hairdresser

That’s shocking service for any customer, but for someone in your circumstances that’s unforgivable and I would certainly complain.

I’m so sorry this happened to you. It took me years to feel comfortable at hairdressers and I have found one and she is amazing, just the way she runs her salon, as they don’t overlap bookings, it’s entirely just them with you and 100% never feel forgotten . This shouldn’t have happened. If you are close to Sheffield I would 100% recommend or the salon she came from as both have made me feel comfortable at a hairdressers

Suggest you look after yourself very well. Ask around for a good hairdresser, maybe mobile.
Don't get involved in any argy bargy with them but wait till you feel less upset.

This is terrible, you poor poor thing. If you are able to say which city I bet we could get some recommendations for you. I know a fantastic hairdresser but he's in South London - any good at all?

Op, I completely get it - I've also had brain surgery and have a load of metal in my head, and I was soooo looking forward to being able visit the hairdresser for the 1st time afterwards. (In my case, my wounds were still pretty new and I'd only just had the most recent stitches out, but my hairdresser was so very kind and lovely).

You really need to complain, you must be so very disappointed 😞. Can you find a smaller more intimate hairdresser who'll treat you better?

That’s so shit op I’m so sorry

That’s awful. I’m so sorry you went through this. Nobody should receive service like this, and given your circumstances there should have been a note on your booking to take extra care of you.

I would definitely complain.

💐

That's appalling OP. I hope you didn't pay.

Oh @Calmondeck

That is appalling. I hope you didn't pay.

I think you should name and shame.

I am furious on your behalf. It was terrible service-very callous and uncaring when you were vulnerable and needed a bit of nurturing care.

Give them feedback-they should be ashamed (but they probably won't be based on your experience)

Wow op. You don't say where you are but if you did, perhaps some kind and lovely salon may offer to do it for you and show you some professionalism, kindness and decency. They were not the hairdressers for you so perhaps it's just as well they did not get to cut your hair.

I moved to a mobile hairdresser after my post covid haircut made me look like Edmund Blackadder with the high fringe and pageboy style cut. Even that was longer on one side than the other. My grandkids all burst out laughing.

Hairdressers can be absolutely rubbish at customer service-size of salon rarely makes a difference. These days if I had to wait more than 15 mins I usually walk off saying you are obviously too busy to honour this appointment. Current hairdresser is actually very good which is why I stick with them.

seriously hope you did not pay them anything. I would also be writing an accurate review on their sm. only way to get through to them these days. There are good ones out there- maybe try a recommendation?

Well that's grim. YADNBU. Sending hugs. I think you deserve gin, chocolates and a naice hot bath tonight. I'd write them an honest review online. Bet they fall over themselves to apologise

I booked at a very expensive hairdresser to cheer myself up after being poorly. On the way there I got a text to say my appointment time had been moved back twenty minutes. When I got there I waited another hour because "we are really busy today" I did get my hair cut and then when I was paying there was a lot of fuss, oh don't you look great, hasn't he cut it beautifully. I just said well it's not the worst haircut ever but I won't be back. But that paled into insignificance compared with my first post COVID haircut where I asked for a short bob and got a MULLET. They were quite busy too...

That’s awful. How are you feeling now?
i think somewhere local and friendly might be a better bet.

That's monumentally shit customer care at the best of times but I can totally understand how upsetting it must have been in your circumstances OP, I'm so sorry what should have been such a positive thing has been ruined for you. Not the same but I walked out of a hairdressers recently too, I'm autistic and hate salons/haircuts but my hair is badly thinning (thanks menopause!) and I needed some help with figuring out what the hell to do with it so it didn't look awful.

I spent months researching, posted on FB for recommendations and finally booked somewhere only to be left sitting there while the stylist firstly finished his knitting, then had a cigarette standing in the open doorway so the smoke blew back in and finally started cutting the hair of the lady who came in after me! I sat there getting more and more stressed and embarrassed (at being ignored) until I knew I was about to have a meltdown so I texted DH to ring me and faked an emergency phone call as an excuse to leave.

It really upset me and took me weeks to work up to trying again but I eventually managed to find a mobile hairdresser who sounded nice when I messaged her and turned out to be utterly fabulous. What I'm trying to say is please don't give up, there will be a hairdresser out there who would be really happy to give you exactly the experience you were looking for, that salon wasn't it and they don't deserve your custom

Thats awful. Did they cut the hair at all

@Calmondeck ThAt’s really appalling service.
Leave a review about how awful your experience was there.

Really hope you can find a more empathetic and caring hairdresser x👍

That's absolutely shocking.I understand you not saying anything.I hate any kind of confrontation.This was a huge thing for you today,and they bloody well should have made sure you had a thoroughly enjoyable and pampered day.

They must have noticed you leaving?

This is unbelievable and I’m so sorry it happened to you x

That is absolutely awful service. I hope you complained and didn't pay either.

I would recommend searching for a local small hairdressers one who's not on the main streets in town and is small. They mainly rely on repeat business so often have a better reputation asking on your local Facebook page is a good idea to.

Wow what awful service. Did you tell them you were going or just leave? Either way I don’t blame you. Was it general reviews which took you to them? Can you ask around for personal recommendations?

They’re awful and totally to blame but at no point did you think to speak to anyone or get anyone’s attention and demand that you be attended to?

Yanbu. Hope you didn't pay anything