Crying and walking out of hairdresser

Honestly, my heart breaks for what you’ve been through and how strong you are coping with a baby and recovery. You have my absolute support for however you choose to handle this.

And I hope this isn’t offensive…one day miming breastfeeding at the hairdressers will be a very funny story!

P.S. Your husband is a legend. You both are!

@Calmondeck I am so sorry this happened to you. I would suggest that instead of looking for a 'top class' hairdresser, you phone round and go for a more local, smaller one.

Many years ago, I also spent more than 5 hours in a VERY classy hairdressers as a treat as I wanted my hair permed for a special event and my baby was just a few months old. Didn't have to wait to be seen too long, hair washed. Sat for ages then hairdresser came to say they weren't happy with the wash and it needed to be washed again. Spent an hour after it was washed again, sitting waiting on the hairdresser to return. Had it permed/cut - and then had it washed off. Then left to sit in the downstairs part of the salon. They forgot about me! I too had a bus to catch, so in total I was away from home for around 7.5 hours altogether, didn't have mobile phones then and couldn't get hold of the person who was babysitting for me. Absolute nightmare.

Once it was eventually done, it was absolutely horrendous and looked terrible - all at a premium price. Got it sorted at a local small hairdresser who charged a LOT less

I hope you can find a nice, caring hairdresser, maybe one who works from home in her own salon.

'Look good feel better' is the beauty industry charity. Have a Google, they offer free services.
I am sure the famous Sam McKnight is connected with the charity but obviously he is London based.
Any number of hairdressers on this thread would help you. Please don't think everyone is like this. Empathy is a requirement of all hairdressers and beauticians.

You absolutely should write to them OP, that would be terrible customer service even outside of your particular situation.

Hairdressers need to stop double booking and focus on one client at a time, it's so unprofessional.

No you are not being unreasonable!

It was a momentous moment for you , something sensitive and personal and you explained that yet they provided an appalling service ! Waiting for an hour when you have an appointment is terrible and to still have wet hair 3 hours after that ?! What on earth were they doing ! Definitely put a complaint in .

I hope you are feeling a bit better now x

This is awful. If you are anywhere near Hertfordshire I can highly recommend a wonderful hairdresser who specialises in cancer patients, so is very used to dealing with patchy areas, scars etc.

What’s going on with hairdressers. The last 3 I have tried have been shit too.

Oh op that’s so rubbish of them. I’m anxious to book my first hair appointment following head surgery (much more minor than yours). Agree with previous posters who suggest a personal recommendation of a hairdresser would be better than a ‘posh’ salon. Name and shame them if you feel up to it!

@duckcalledbill

I think this is a really unfair comment when @Calmondeck has already clearly explained some quite specific circumstances that logically may cause an emotional / confidence burden.

Did you call out after ten minutes whilst you were sat with wet hair?

Ten minutes would be far the longest time I would be kept waiting.

They were awful OP and that shouldn't of happened.

However I do think next time to book late morning in the week as that seems to be the quietest times for hairdressers, I think you need to be in a calm environment the first time. Or look at a mobile hairdresser for the first time so you feel comfortable at home, can breastfeed baby when you need to ect..

Don't put yourself under more pressure because you think you need to. I found going hairdressers quite stressful when breastfeeding because you have to schedule it in.

No you fucking were not unreasonable! I actually feel like crying for you, what a horrible experience after all you've been through.

Someone's arse needs a good kicking.

Put something in writing to them and then find another salon. I'm so sorry OP, this was a horrendous experience. I hope you find an experience with a bit more heart soon.

But well done you for even going and being so bloody brave! You're a warrior!!

Leaving people with wet hair etc is indicative of the salon owner trying to cram as many clients as possible into a short time to make more money. It is a disgusting way to treat people and I can think of one particular salon near me that does it.

It just reminds me that it's become a norm in hairdressers to leave you waiting around. I absolutely hate that with a passion as I don't enjoy the experience at all. I've moved hairdressers a few times to find someone who will cut quickly and get me out.

The experience you had was absolutely dreadful and you were right to walk. I think a mobile hairdresser might be great for you. You deserve a gentle experience.

I'm so sorry this happened to you. The people who work in the salon should be ashamed of themselves for dropping the ball in this manner. I'm shocked, frankly, no one has reached out to you or tried to apologise at the time!

OP - I don't know where you live but I can definitely recommend my hairdressers so feel free to PM me if you want. I too have a few issues following illness and I have always been treated with kindness and dignity... including by the teenage juniors who one might think wouldn't yet have the maturity to know how to deal with the situation. Overall the experience is definitely enjoyable and relaxing and I always leave feeling better about myself than when I went in. Hope you get sorted soon and have the lovely experience you deserve.

I cut DH's hair for a long time after his brain surgery, although I didn't really know how to cut hair. I really wish that cancer centres (especially where head surgery is involved) would offer this service. It seems like something they could do well, and we would have happily paid for a haircut by someone who was experienced with head stitches and scars.

Oh OP, this was so sad to read, I’m so sorry ☹️ if you’re anywhere near Thanet, my hairdresser is absolute wonderful (proper salon in her own home), she would take excellent care of you (and you can bring your baby!) 🩷

What a horrific way to treat you. I'm so angry on your behalf.
As a OP said, if you're able to share your rough geographical location, perhaps some of us will be able to recommend a nice, understanding and more professional hairdresser.

Being kept waiting for so long and then being left waiting again with wet hair is terrible under any circumstances but knowing your situation makes it doubly bad. I haven’t read every reply from PP’s so I’m sorry if you’ve already said but what was their response when you left or did you just walk out without saying anything? I certainly wouldn’t blame you if you did

Please don't worry about how you appeared, or that you lost your speech. It was a distressing experience, and it's good that you've found humour in the situation!
I hope that you got a good response from the salon.

You were so brave going on the first place after all you’ve been through.
Im so sorry you were treated like this. Find another hairdresser and try your best to forget the awful experience but make sure the other hairdressers knows how appalling they treated you-if you can’t tell them, ask a friend or family member to tell them.