Crying and walking out of hairdresser

I think the 4% must make a mistake when they vote, or not read the OP message properly. No-one could judge that you were being unreasonable. I am so sorry that you were treated in this appalling way. You deserve better. I hope you find a good and caring stylist who makes you feel fabulous.

I’m so sorry that happened to you. If your anywhere near north London. My hairdresser is amazing she would take such good care of you. Can pm you the details.

We need a go fund me for this lady!! She deserves a special day with a proper hairdresser who is empathetic to what she has been through!!

Similar thing happened to me years ago. They left me for an hour and a half with wet hair - I was quite fragile at the time and got very upset and walked out in tears. I felt humiliated.

YANBU

4 hours 🤔 Forget the so called top hairdresser OP, find a small place who’ll appreciate the custom & treat you like you deserve to be treated. Or book in with the local college. They’d appreciate the experience, do a job far better than most hairdressers, & at a fraction of the cost.

Sorry they made you feel like crap. I think sometimes there's a bit of power tripping going on in some of these places like as if you should feel so very grateful that they even notice you're there. And they couldn't even bother to do that. I don't want to wish ill on them (well I do but I won't much) but maybe they could have just a small migraine to give them a wobble.

I've been to some posh places and am so happy with the cheapo guy who cuts my hair and has done so for the last 17 years. He's nice, he tells me all his woes, I tell him mine, we both complain about my DH and we have a good laugh. He's also very good at cutting my hair and has spent the last 17 years ensuring I don't grow a rat's tail. I'd like a rat's tail but I agree that maybe it's not a good look for someone my age.

Sounds awful. What was happening during the other 2 hours?. You said you were there for 4 hours. How big was the salon. I'm surprised they didn't need the sink you were sitting at. Surely, if you had been sitting there for an hour, you wouldn't have still had wet hair? , the stylist didn't even notice you getting up to leave, The whole thing sounds outrageous.

@duckcalledbill You might have missed this bit the op wrote explaining why they couldn't speak.

I explained in advance to them my injuries not just to save some poor apprentice at the sink the shock of feeling different bits of skull pieced together, but because I had to relearn how to speak post surgery and my brain is still switching speech on/off unpredictably

This is what made me saddest, I was conserving energy just being patient and could appreciate how bustling the salon was on a Friday, but when I realised I would have to leave, I also lost speech, so embarrassingly I had to mime to them that I was leaving, had to feed my baby, etc

Even if they hadn’t known your history and even if you didn’t have that medical history it’s still incredibly poor service.

it happened to me when I was 19 and I didn’t walk out and I still regret that I sat for almost 2 hours with wet hair in front of a mirror (well it had dried at some point) and didn’t complain. In my case they didn’t forget me but there was some big incident with another customer and my hairdresser was apparently needed. Didn’t go back.

My DH is trying to cheer me up rejoicing that the shaved rockstar look turned disheveled washed-up rocker look lives to see another day

Your DH sounds awesome! 🙌🏽

I am so sorry to hear this OP - how can they forget someone at the sinks for that length of time - were they washing other peoples' hair next to you? Did none of them think to ask what was going on?

I hope you find somewhere much better and please do complain to them. I doubt you want to go back there now, but they should be told how they made you feel and how incompetent they were.

I've been to a couple of 'posh' saloons and felt uncomfortable in them. I now go to a local person who works from her home and feel happy and comfortable with the cuts I get there. Definitely look for someone like that who may have a good word of mouth reputation. I hope you get the cut you deserve by someone considerate soon x

Perhaps you should take your two year old up on his offer!!!

Seriously though, that is shit. Our hair cuts are very important to us, even to me. I prefer the dentist to the hairdresser! Although I have gone back to a cheaper hairdresser and feel pretty comfortable there. It is not the price but I have to feel comfortable there.

Perhaps when you are feeling a bit better you can look for another hairdresser? Check locally or as near as you can if anyone has dealing with cancer patients?

Blimey, that's really rubbish. Well done for setting yourself up for a good day and I'm so sorry it didn't work. I'm certain that there are better hairdressers out there.

OP,

The salon’s behaviour is not acceptable in any way, even less for a client who is vulnerable. Shame on them.

If you are in London I could recommend a couple of fabulous places or an amazing lady I know who will go to you. Just DM me.

Oooo yes, I should also mention that I am a mystery shopper. I've had loads of horrendously expensive haircuts complete with free glasses of wine, and some small local ones. Supercuts obviously vary from salon to salon, but provided the best cut of all, and generally the smaller less well known salons were actually better!

Thank you x

I was so sorry to read this op. I hope you get it sorted (and get a grovelling apology from the salon). Take care.

Just wanted to add that your husband and little one sound great too (little one sounds a dab hand with the craft scissors - watch out)!

Take care, xx

I use a not-very-cool looking local hairdresser to avoid this sort of issue.

In reality they are a really well established business (25 plus years locally) who take care of their staff and thus can offer consistency.

My little girl had her first post-cancer hair cut there, and later on, after it had grown back they did her hair cut for donation to Little Princess Trust too (both cuts gifted to us by the owner, whose own child is a paediatric cancer survivor).

I went there after I got my hair stuck in the vacuum cleaner and had to be cut free, leaving a very lopsided do (they only laughed a little bit!)

They do everything from an old fashioned set under a hood dryer to really technical balayage. One of the stylists lives in the fancy gay quarter and commutes out to the unfashionable suburbs because he has a better quality of life with less time pressure and more varied customers.

Find somewhere like my little local place OP, they’ll make you feel like a superstar, not just an afterthought.

Search local FB groups and if possible, go early-midweek, when they’ll be quieter.

My place would happily do your hair with the pram in the corner (Bfing under the gown might be tricky)!

Sorry this happened to you OP. Were you informed in advance how long your appointment would take? You mention colourist so I assume this wasn’t just a cut and restyle but colour also?

I wanted to say 1st: you are one amazing, brave lady and I sincerely hope life is onwards and upwards for you from now on, you deserve it. 2nd: what b&st&&ds the hairdressers were, especially as you'd made a point of telling them your circumstances beforehand.

They deserve a rotten review and I agree with the previous poster who said to write them a letter (if you feel up to it). Some businesses out there don't deserve any customers if this is the best they can do in caring for their clients.

Wishing all good things for you from now on.🌻🌷

I wish I had enough money to fly you out to a celeb hairdresser for a nice relaxing, luxurious experience @Calmondeck