Crying and walking out of hairdresser

@Calmondeck Did you have luck finding a nice salon?

Did you ever hear back from the first salon? Glad you're not going back there.

I pay £15 for a wash, cut and blowdry in a tiny run down but brilliant salon, it suits me as I only ever get a trim.

Tony and Guy in Westfield White City. Always very professional and friendly.

Where in london?

could you hop on Lizzy line to windsor?

Have the most nurturing loving salon who would move heaven and earth for you!

Oh God, what a horrible horrible thing to happen.
You and your recovery from this incident are the most important thing. Eventually you may feel able to complain to the hairdresser's, leave bad reviews etc, but leave it for now. Be with people who care about you and understand how this feels, not people who have no clue and allowed it to happen.
I'm so sorry.
About the hair cut: why not ask around your friends for a hairdresser who is also a nice person; maybe somebody who could come to your house.

I think we should band together and produce some A4 stickers that say 'READ ABOUT THIS BUSINESS ON MUMSNET' with maybe a frowny face. Who's in? (Lighthearted post, I'm sure there would be copyright issues).

It would be a great ninja protest though...

Not in London but I hope it will be the nice outcome you deserve, OP

I'm so sorry you went through that OP. I don't know what part of London you are in / near, but on the off chance it's SW London, Peterpenny's Hair and Beauty Salon on Putney Bridge Road is excellent - small independent salon, extremely good at cutting, extremely kind and lovely. If you really wanted to treat yourself their beauty therapist Rebecca is honestly one of absolute the best masseuse I've ever come across.

Where did you go before your surgery op? I'd go to someone I knew or failing that if they've closed ask family and friends for local recommendations.

Maybe Google any mobile hairdresser? Getting it done at home would be far less stressful that going to a salon if you're still having any treatment. Sorry for your previous experience. I've endured similar post major op, there are a lot of thick people out there sadly .

Wow I’ve only just seen your original post and I’m so sorry this happened.
On the off-chance you live in my neck of the woods, I really recommend Elisa at Buzz Salon on Newington Green. It’s her salon, she’s lovely and really kind. I moved here in May and have only been twice but read loads of great reviews.
Just wanted to add what shone through from your post (once you got home from the non-haircut) is the love of your family and I hope you’re doing well.

I have no recommendations, OP, but I remember your thread and wondered if they ever had the basic human decency to contact you and offer up a grovelling apology.

Hi, I don't know what part of London you live in, but I can highly recommend Salon HQ, they are based in Manor Close in Thanesmead, south east London.

They are very friendly and accommodating, and their prices are very reasonable too.

Here's their details if you are interested: Salon H Q Hairdressing
020 8311 6677

g.co/kgs/xbNL75Z

I'm so sorry that you went through this, their treatment of you was fucking disgusting, totally unacceptable especially seeing as they already knew what you have been through!!

I hope someone reads these bastards the riot act.

And obviously it's totally up to you, but personally I would name and shame them.

I wish you all the best with your recovery ❤️

Another vote for Not Another Salon. It's a while since I've been, but this is right up their street 👍

@Calmondeck Did you ever get an apology from the first salon? Disgraceful!

Which part of London are you looking in?

I know a lady but not sure what part of London she works in. I'll pm you her details. She did my cut and colour for years. I had rainbow hair.

not another salon is my favourite place to have my hair done in London- i’ve seen both Melissa and Debs and they’re both fabulous- the salon is super cosy and quirky and the experience is just really pleasant. I hope wherever you choose they make you feel like a queen.

Just had a look at My New Hair - in addition to styling wigs, they do reccommend salons for advice on regrowth of hair.
their map of salons doesn't seem to be working - but there must be a facility to call or email.

Try open barbers - primarily LBGT, but open to all - very caring and sensitive.
I've been using them for several years, they're excellent, and a social enterprise.
Some of their work has been with people who have AIDS/HIV.
Open Barbers

Also, there's a charity called My New Hair
My New Hair
Aimed at training hairdressers to work with people that have cancer - but presumably if their recommended salons have people that have done that training, they will work sensitively with clients that have other health conditions/experiences.

Good Luck
A friend of mine had brain surgery in the summer, I'm not sure if she's got to 'first haircut' yet, she was v concerned about it initially, but they managed not to shave very much. Although she was very self conscious, the patches really weren't too obvious

@Calmondeck I remember your thread, though I didn't post on it at the time. I hope you are doing ok 🙂

It's not an independent/family sort of salon but Aveda in Covent Garden is wonderful. I've been going for years & every staff member without exception has been delightful. Plus you know you're experiencing the best in haircare & therefore feel suitably special & pampered.

I hope you really enjoy your next appointment 🙂

I concur

Pretty shocking. Hope you get some correspondence from them. Please let us know!

NAME AND SHAME!!! ⭐