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Original poster

For thinking Ring doorbell is rubbish?!

59 replies

Desperatelyneedabreak · 26/04/2024 11:50

Has anyone else had this, I have a ring doorbell, something happened this morning that I need a record of but it's not on there, it's completely missing. The doorbell doesn't show me leaving only coming back. What's the point of it? I can't get a significant piece of information.

OP posts:
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ThePaintedMoose · 26/04/2024 17:58

This reply has been withdrawn

Withdrawn at OP's request.

YoureALizardHarry11 · 26/04/2024 17:49

Ours catches most things but occasionally misses the odd thing. It’s your wifi signal not the door bell. We love ours.

44PumpLane · 26/04/2024 17:41

YANBU OP, I have noted this with our Ring doorbell too. Sometimes it misses people coming in or out, or sometimes it misses someone coming down the drive.

Also, I find the record time ridiculously short.....let's say I've been recorded driving down my drive to park, it'll sometimes end there before I'm out of my car, other times it records me all the way I to the house having sat outside for a few minutes.

Sometimes it records a van coming on to the drive and that's it, even though someone then got out and came to the door and delivered something, it really bloody irritates me!

Unfortunately my husband bought it and the house alarm so we have to maintain the subscription till the alarm bit breaks!! Then I will Def be replacing with the Eufy that you can just pop an SD card into!

Jeezitneverends · 26/04/2024 17:38

@Desperatelyneedabreak has this only started happening recently? Mine used to pick everything up but since I last charged it, suddenly it’s doing as you describe, picking up people coming in, but not going out or vice versa

WaitUpForMe · 26/04/2024 17:37

We had friends who had similar issues with theirs so we had a cctv installed instead.

Londonrach1 · 26/04/2024 17:35

I live in a terrace and my neighbour using it to stalk and I'm getting photos of what we si called done ..delivery guy from 5 doors up stopped between our houses and I told a photo saying tell him to move ..I was working and no where near and not my delivery. I hate and I mean it hate ring doorbells. I wish the whole hate net work will stop. If anyone has a bright idea please. We going to move due to ring doorbell and the cat poo but that's another story.

AgnesX · 26/04/2024 17:35

DragonGypsyDoris · 26/04/2024 11:55

Ring doorbells are amazing, because they record all local crimes in minute detail so that you can pass footage to the police and have perpetrators arrested immediately. Only on Mumsnet.

Mine seems to miss things - nothing to do with MN and everything to do with how often it takes to recalibrate itself before it picks up the next event.

BusyMummy001 · 26/04/2024 17:30

Desperatelyneedabreak · 26/04/2024 12:31

It has other times of me leaving today on there just not this one an hour is missing

That would suggest that your wifi went down around that time? Can be caused by poor service provider or power-cuts (our electric keeps tripping so we lose broadband/wifi and then it takes ages for it to all recalibrate.) Ring is only as reliable as your wifi connectivity, unfortunately.

zingally · 26/04/2024 16:54

Someone in my local area had a laptop nicked from their car the other night, which their Ring completely failed to pick up on.

My first question was, why was your laptop on show in your car? But I understand that everyone makes careless mistakes sometimes.
Secondly, expecting a doorbell to pick up on everything is a fools errand. They are DOORBELLS. As my DH would say, don't get a Ring, as they just advertise that you've got stuff worth stealing. I'm inclined to agree with him.

It turns out that what MOST people REALLY want, when it comes to the crunch, is CCTV. In which case, get that.

coldcallerbaiter · 26/04/2024 16:11

Desperatelyneedabreak · 26/04/2024 14:55

It wasn't a break in I had a man turn up at my address from online claiming I did something to him that I haven't done and I don't know who he is never seen him before in my life.

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Oh, worrying. Get a couple of security cameras. You can get stuck on with battery ones too if you are in a hurry.

gamerchick · 26/04/2024 16:11

If it happens again press the button so it chimes. It'll record stuff then.

gamerchick · 26/04/2024 16:09

Sometimes, especially when the batteries running down it does that. Or the WiFi drops out briefly. I'm moving to another type since cancelling the subscription. Greedy fuckers putting it up that much. They're trying to give the away in offers and prizes atm. Serves them right

Sounds like you need CCTV on top.

MissConductUS · 26/04/2024 16:09

Desperatelyneedabreak · 26/04/2024 12:50

Yes unfortunately it is the battery one, there was someone outside but it didn't pick them up either.

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We have the wired one, a Video Doorbell 3 Plus, and it's never failed us in three years of use.

coldcallerbaiter · 26/04/2024 16:08

Mine is not a ring but it is a cctv and it is far away from Wi-Fi that has hub indoors, as I have big gardens. It picks up almost every event, 90% but sometimes it does not and I assume it is a drop in Wi-Fi signal

Original poster
Desperatelyneedabreak · 26/04/2024 16:03

EnglishBluebell · 26/04/2024 15:06

Those of us who are disabled find the Ring doorbell life changing

I'm glad yours works well

OP posts:
Original poster
Desperatelyneedabreak · 26/04/2024 16:03

idontlikealdi · 26/04/2024 14:57

Someone turned up from online?

How close to the street is your doorbell. We dont have a drive so if someone walks past and then I leave v shortly afterwards it won't pick me up.

I came out of my house and someone was parked outside he then drove towards me and claimed I had been "slagging him off on Facebook" I have no idea who he is nor have I ever "slagged anyone off" on fb

OP posts:
pearlevu · 26/04/2024 15:49

Desperatelyneedabreak · 26/04/2024 14:55

It wasn't a break in I had a man turn up at my address from online claiming I did something to him that I haven't done and I don't know who he is never seen him before in my life.

Show quote history

Get a proper camera

EnglishBluebell · 26/04/2024 15:06

Those of us who are disabled find the Ring doorbell life changing

EnglishBluebell · 26/04/2024 15:03

Mine is amazing! But you do need to have the sensitivity right up if you need to rely on it as a security camera. Remember it is just a video door bell. Ring sell security cameras as well. They wouldn't if the doorbell was meant to double as a sufficient security camera

idontlikealdi · 26/04/2024 14:57

Someone turned up from online?

How close to the street is your doorbell. We dont have a drive so if someone walks past and then I leave v shortly afterwards it won't pick me up.

Original poster
Desperatelyneedabreak · 26/04/2024 14:55

To add before I left there was some banging around outside and I assumed it was the care taker but I think it may have been him but the footage isn't there

OP posts:
Original poster
Desperatelyneedabreak · 26/04/2024 14:55

GiantHornets · 26/04/2024 14:32

Isn’t it normal to have strangers knock on your door? I don’t understand what the issue is - presumably there’s no sign of any damage or break in, so how would any footage be useful?
It seems to me that ring doorbells create more insecurity rather than any useful function

It wasn't a break in I had a man turn up at my address from online claiming I did something to him that I haven't done and I don't know who he is never seen him before in my life.

OP posts:
DistinguishedSocialCommentator · 26/04/2024 14:38

we have ring and Yale security sytems. What I have noted is that it depends on the quality of your internet connection
One of our kids and his family live in our road about 20 doors away and they get alerts within a second. Ours on the other hand is hit and miss. We've even installed a wireless amplifier but made no difference

We've also reset it a few times as well as the internet - no difference

Sweetheart7 · 26/04/2024 14:37

PercyJackson · 26/04/2024 13:57

It will depend on your settings as well - depending on how sensitively you have it set, it might not detect everything. Ours also only record for a short time - so if several things happen in quick succession, it doesn't keep recording, just shows the first 10 seconds or whatever.
I've also found that ours often misses DH when he comes home at night. No idea why - just have had times where I hear the door go, and no sign of him arriving home on the Ring!

Settings issues. RING even detect the cars driving by on my road I had to turn the settings sensitivity down as it was going off constantly.

Sweetheart7 · 26/04/2024 14:35

GiantHornets · 26/04/2024 14:32

Isn’t it normal to have strangers knock on your door? I don’t understand what the issue is - presumably there’s no sign of any damage or break in, so how would any footage be useful?
It seems to me that ring doorbells create more insecurity rather than any useful function

Well there's no point waiting for a break in is there? You never know what would happen.... why does any where have cameras if that's the case? What a silly statement.